Older Adult Infolink
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Transportation & Mobility

Canadian Red Cross (The)

255 Ridley Rd W
Unit 2 St Catharines, ON
L2S 0B3

A volunteer based, community organization offering a range of humanitarian and emergency services.

Emergency Management - Provides short-term (up to 72 hours), personal disaster assistance such as food, clothing and lodging in small scale disasters * responds to larger scale disasters within the Niagara Region in cooperation with government and other agencies * delivers Be Ready workshops on how to be prepared to protect yourself and your family in the event of an emergency to interested groups * volunteer opportunities available

Transportation Program - Provides transportation for older adults and people over 18 years of age with disabilities who are unable to drive or travel with conventional transit services for medical appointments, social and educational outings. Transportation available in all 12 local municipalities within Niagara. Long distance travel also possible for medical appointments in Hamilton or Toronto. Drivers use a combination of cars, vans and accessible buses to provide transportation. Phone to register for service or to schedule transportation. If interested in becoming a volunteer driver, visit redcross.ca/volunteer/apply-now.

Help Desk for Indigenous Leadership - Provides information and referrals on:

  • Planning for Health Emergencies such as guidance and training on how to protect your community.
  • Health Guidance such as hand-washing, physical distancing and Infection Prevention and Control (IPC).
  • Community Wellness and Protection such as online information for children and youth, suggestions for family activities while physical distancing, and Psychological First Aid.
The knowledge, resources and referrals shared through the Help Desk will help leaders in Indigenous communities in their own planning activities. Help Desk available Mon-Sun 8 am-8 pm (Central Standard Time). Please call 1-833-937-1597

Friendly Calls Program - matches people over the age of 18 with trained Red Cross personnel who connect with them regularly to check in, provide emotional support, and suggest well-being resources and community connections to other existing services. Call 1-833-979-9779 between 9 am-5 pm weekdays for more information and to register.

For First Aid inquiries, visit www.redcross.ca/training-and-certification.

https://www.redcross.ca

niagara@redcross.ca

Office: 905-680-4099

Crisis: 1-800-850-5090

Transportation Booking: 1-844-843-7331

Friendly Calls Program: 1-833-979-9779

Fax: 905-680-4011

Mon-Fri 8:30 am-4:30 pm

Community Support Services of Niagara - Transportation

5045 Valleyview Rd
Lincoln, ON
L0R 1B2

Volunteer drivers provide transportation rides to medical appointments, banking, shopping, and social activities. In-town and out-of-town rides are available. Rides are based on availability of volunteers and require (5) business days' notice in advance. Vehicles are not wheelchair accessible.

https://happyinmyhome.ca/

cssn@cssn.ca

Office: 905-563-9501

Fax: 905-563-9502

Mon-Fri 8:30 am-4 pm

Community Support Services of Niagara - Transportation

320 Vansickle Rd
Unit 3 St Catharines, ON
L2S 0B4

Volunteer drivers provide transportation rides to medical appointments, banking, shopping, and social activities. In-town and out-of-town rides are available. Rides are based on availability of volunteers and require (5) business days' notice in advance. Vehicles are not wheelchair accessible.

https://happyinmyhome.ca/

cssn@cssn.ca

Office: 905-682-3800

Fax: 905-682-2957

Mon-Fri 8:30 am-4 pm

Community Support Services of Niagara - Transportation

Seaway Mall; 800 Niagara St
R30 Welland, ON
L3C 5Z4

Volunteer drivers provide transportation rides to medical appointments, banking, shopping, and social activities. In-town and out-of-town rides are available. Rides are based on availability of volunteers and require (5) business days' notice in advance. Vehicles are not wheelchair accessible.

https://happyinmyhome.ca/

cssn@cssn.ca

Office: 905-788-3181

Fax: 905-788-3182

Mon-Fri 8:30 am-4 pm

Community Support Services of Niagara - Transportation


Fort Erie, ON

Volunteer drivers provide transportation rides to medical appointments, banking, shopping, and social activities. In-town and out-of-town rides are available. Rides are based on availability of volunteers and require (5) business days' notice in advance.

Potential clients must call the St Catharines office to register.

https://happyinmyhome.ca/

cssn@cssn.ca

St Catharines Office: 905-682-3800

Mon-Fri 8:30 am-4 pm

Community Support Services of Niagara - Transportation


Niagara Falls, ON

Volunteer drivers provide transportation rides to medical appointments, banking, shopping, and social activities. In-town and out-of-town rides are available. Rides are based on availability of volunteers and require (5) business days' notice in advance.

Potential clients must call the St Catharines office to register.

https://happyinmyhome.ca/

cssn@cssn.ca

St Catharines Office: 905-682-3800

Mon-Fri 8:30 am-4 pm

Community Support Services of Niagara - Transportation


Thorold, ON

Volunteer drivers provide transportation rides to medical appointments, banking, shopping, and social activities. In-town and out-of-town rides are available. Rides are based on availability of volunteers and require (5) business days' notice in advance.

Potential clients must call the St Catharines office to register.

https://happyinmyhome.ca/

cssn@cssn.ca

St Catharines Office: 905-682-3800

Mon-Fri 8:30 am-4 pm

DriveTest - Driver Examination Centre

Bunting Square, 285 Bunting Rd
Unit 1 St Catharines, ON
L2M 7T9

Licenced by the Ministry of Transportation, the services of the Drive Test Centre include: conducting road tests, administering written tests, processing driver's licence applications, administering visual tests, and answering questions about driver licensing. Sells official Driver's Handbooks. See website for a complete list of services available.

For information specific to senior drivers 80 year of age and over, check the website for current information. Seniors must renew their licence every two years, by taking a vision test, undergoing a driver record review and participating in a Group Education Session. Some drivers may be asked to take a road test. Drivers will receive a renewal notice in the mail.

https://www.drivetest.ca

Road Test Bookings: 1-888-570-6110

Comments and Questions: 1-800-489-8450

Mon-Fri 8:30 am-5 pm * Road test appointments Mon-Sat 8 am-5 pm

GO Transit - GO Transit, Head Office

Union Station, York Concourse, 65 Front St W
Toronto, ON
M5J 1E6

Route, schedule and fare information; reduced fares for seniors, students and children

GO Transit connects to municipal transit services in areas to the north, east and west of the Greater Toronto and Hamilton Area

Lost and Found -- submit a claim online

Travel considerations: https://www.gotransit.com/en/travelling-on-go/safety-and-security/covid-19-safety-and-go-transit

https://www.gotransit.com

Office: 416-869-3200

Office: 416-202-1600

Office: 1-877-297-0642

Toll Free: 1-888-438-6646

TTY: 1-800-855-0511

Customer Service: Mon-Fri 8 am-8 pm; Sat, Sun and statutory holidays 9 am-5 pm
Telephone automated information: Mon-Sun 24 hours
Lost and Found: Mon-Fri 10 am-6 pm, Sat and Sun 10 am-5:30 pm

Niagara Region Transit

2012 First St Louth
St Catharines, ON
L2S 3V9

A regional public transit service offering fixed route, specialized and shared-ride services.

https://nrtransit.ca/

Office: 1-833-678-5463

Office St Catharines and Welland Transit Terminals Mon-Fri 7 am-7 pm, Sat 9:30 am-5:30 pm * Ride-Booking and Customer Service Mon-Fri 8:30 am-4:30 pm * Phones Mon-Sun 24 hours

Niagara Region Transit - Niagara Specialized Transit

2012 First St Louth
St Catharines, ON
L2S 3V9

A shared-ride application based service that accommodates residents of Niagara who have a disability that prevents them from using conventional transit services.

Approved applicants will be eligible to book trips on all specialized transit services in Niagara including Fort Erie (FAST), Niagara Falls (Chair-a-van), Niagara Specialised Transit (NST), St Catharines (Paratransit) and Welland (WellTrans).

Niagara Speicalized Transit will also provide regional trips between municipalities for eligible users.

Niagara Region has partnered with DARTS to offer a Hamilton Transfer Hub. Located in Stoney Creek off Highway eight, this transfer hub will connect specialized transit riders with DARTS, who will drive riders to their desired location in Hamilton. Niagara Specialized Transit riders can book rides to Hamilton for work, social and medical-related trips.

https://nrtransit.ca/

Office: 1-833-678-5463

Booking Mon-Fri 8:30 am-4:30 pm * Service Mon-Sat 6 am-11:45 pm, Sun 8:45 am-7:45 pm

Niagara Region Transit - Niagara Specialized Transit


Fort Erie, ON

A shared-ride application based service that accommodates residents of Niagara who have a disability that prevents them from using conventional transit services.

Approved applicants will be eligible to book trips on all specialized transit services in Niagara including Fort Erie (FAST), Niagara Falls (Chair-a-van), Niagara Specialised Transit (NST), St Catharines (Paratransit) and Welland (WellTrans).

Niagara Speicalized Transit will also provide regional trips between municipalities for eligible users.

Niagara Region has partnered with DARTS to offer a Hamilton Transfer Hub. Located in Stoney Creek off Highway eight, this transfer hub will connect specialized transit riders with DARTS, who will drive riders to their desired location in Hamilton. Niagara Specialized Transit riders can book rides to Hamilton for work, social and medical-related trips.

https://nrtransit.ca/

Office: 1-833-678-5463

Booking Mon-Fri 8:30 am-4:30 pm * Service Mon-Sat 6 am-9 pm

Niagara Region Transit - Niagara Specialized Transit


Niagara Falls, ON

A shared-ride application based service that accommodates residents of Niagara who have a disability that prevents them from using conventional transit services.

Approved applicants will be eligible to book trips on all specialized transit services in Niagara including Fort Erie (FAST), Niagara Falls (Chair-a-van), Niagara Specialised Transit (NST), St Catharines (Paratransit) and Welland (WellTrans).

Niagara Speicalized Transit will also provide regional trips between municipalities for eligible users.

Niagara Region has partnered with DARTS to offer a Hamilton Transfer Hub. Located in Stoney Creek off Highway eight, this transfer hub will connect specialized transit riders with DARTS, who will drive riders to their desired location in Hamilton. Niagara Specialized Transit riders can book rides to Hamilton for work, social and medical-related trips.

https://nrtransit.ca/

Office: 1-833-678-5463

Booking Mon-Fri 8:30 am-4:30 pm * Service Mon-Sat 6 am-11 pm, Sun and holidays 7 am-9 pm

Niagara Region Transit - Niagara Specialized Transit


Welland, ON

A shared-ride application based service that accommodates residents of Niagara who have a disability that prevents them from using conventional transit services.

Approved applicants will be eligible to book trips on all specialized transit services in Niagara including Fort Erie (FAST), Niagara Falls (Chair-a-van), Niagara Specialised Transit (NST), St Catharines (Paratransit) and Welland (WellTrans).

Niagara Speicalized Transit will also provide regional trips between municipalities for eligible users.

Niagara Region has partnered with DARTS to offer a Hamilton Transfer Hub. Located in Stoney Creek off Highway eight, this transfer hub will connect specialized transit riders with DARTS, who will drive riders to their desired location in Hamilton. Niagara Specialized Transit riders can book rides to Hamilton for work, social and medical-related trips.

https://nrtransit.ca/

Office: 1-833-678-5463

Booking Mon-Fri 8:30 am-4:30 pm * Service Mon-Fri 6 am-11 pm, Sat 9:45 am-6 pm, Sun 10 am-6 pm

Niagara Region Transit - Niagara Specialized Transit


Grimsby, ON

A shared-ride application based service that accommodates residents of Niagara who have a disability that prevents them from using conventional transit services.

Approved applicants will be eligible to book trips on all specialized transit services in Niagara including Fort Erie (FAST), Niagara Falls (Chair-a-van), Niagara Specialised Transit (NST), St Catharines (Paratransit) and Welland (WellTrans).

Niagara Speicalized Transit will also provide regional trips between municipalities for eligible users.

Niagara Region has partnered with DARTS to offer a Hamilton Transfer Hub. Located in Stoney Creek off Highway eight, this transfer hub will connect specialized transit riders with DARTS, who will drive riders to their desired location in Hamilton. Niagara Specialized Transit riders can book rides to Hamilton for work, social and medical-related trips.

https://nrtransit.ca/

Office: 1-833-678-5463

Booking Mon-Fri 8:30 am-4:30 pm * Service Mon-Sat 7 am-10 pm

Niagara Region Transit - Niagara Specialized Transit


Lincoln, ON

A shared-ride application based service that accommodates residents of Niagara who have a disability that prevents them from using conventional transit services.

Approved applicants will be eligible to book trips on all specialized transit services in Niagara including Fort Erie (FAST), Niagara Falls (Chair-a-van), Niagara Specialised Transit (NST), St Catharines (Paratransit) and Welland (WellTrans).

Niagara Speicalized Transit will also provide regional trips between municipalities for eligible users.

Niagara Region has partnered with DARTS to offer a Hamilton Transfer Hub. Located in Stoney Creek off Highway eight, this transfer hub will connect specialized transit riders with DARTS, who will drive riders to their desired location in Hamilton. Niagara Specialized Transit riders can book rides to Hamilton for work, social and medical-related trips.

https://nrtransit.ca/

Office: 1-833-678-5463

Booking Mon-Fri 8:30 am-4:30 pm * Service Mon-Sat 7 am-10 pm

Niagara Region Transit - Niagara Specialized Transit


Niagara-on-the-Lake, ON

A shared-ride application based service that accommodates residents of Niagara who have a disability that prevents them from using conventional transit services.

Approved applicants will be eligible to book trips on all specialized transit services in Niagara including Fort Erie (FAST), Niagara Falls (Chair-a-van), Niagara Specialised Transit (NST), St Catharines (Paratransit) and Welland (WellTrans).

Niagara Speicalized Transit will also provide regional trips between municipalities for eligible users.

Niagara Region has partnered with DARTS to offer a Hamilton Transfer Hub. Located in Stoney Creek off Highway eight, this transfer hub will connect specialized transit riders with DARTS, who will drive riders to their desired location in Hamilton. Niagara Specialized Transit riders can book rides to Hamilton for work, social and medical-related trips.

https://nrtransit.ca/

Office: 1-833-678-5463

Booking Mon-Fri 8:30 am-4:30 pm * Service Mon-Sat 7 am-10 pm

Niagara Region Transit - Niagara Specialized Transit


Port Colborne, ON

A shared-ride application based service that accommodates residents of Niagara who have a disability that prevents them from using conventional transit services.

Approved applicants will be eligible to book trips on all specialized transit services in Niagara including Fort Erie (FAST), Niagara Falls (Chair-a-van), Niagara Specialised Transit (NST), St Catharines (Paratransit) and Welland (WellTrans).

Niagara Speicalized Transit will also provide regional trips between municipalities for eligible users.

Niagara Region has partnered with DARTS to offer a Hamilton Transfer Hub. Located in Stoney Creek off Highway eight, this transfer hub will connect specialized transit riders with DARTS, who will drive riders to their desired location in Hamilton. Niagara Specialized Transit riders can book rides to Hamilton for work, social and medical-related trips.

https://nrtransit.ca/

Office: 1-833-678-5463

Booking Mon-Fri 8:30 am-4:30 pm * Service Mon-Sat 7 am-10 pm

Niagara Region Transit - Niagara Specialized Transit


Wainfleet, ON

A shared-ride application based service that accommodates residents of Niagara who have a disability that prevents them from using conventional transit services.

Approved applicants will be eligible to book trips on all specialized transit services in Niagara including Fort Erie (FAST), Niagara Falls (Chair-a-van), Niagara Specialised Transit (NST), St Catharines (Paratransit) and Welland (WellTrans).

Niagara Speicalized Transit will also provide regional trips between municipalities for eligible users.

Niagara Region has partnered with DARTS to offer a Hamilton Transfer Hub. Located in Stoney Creek off Highway eight, this transfer hub will connect specialized transit riders with DARTS, who will drive riders to their desired location in Hamilton. Niagara Specialized Transit riders can book rides to Hamilton for work, social and medical-related trips.

https://nrtransit.ca/

Office: 1-833-678-5463

Booking Mon-Fri 8:30 am-4:30 pm * Service Mon-Sat 7 am-10 pm

Niagara Region Transit - Niagara Specialized Transit


West Lincoln, ON

A shared-ride application based service that accommodates residents of Niagara who have a disability that prevents them from using conventional transit services.

Approved applicants will be eligible to book trips on all specialized transit services in Niagara including Fort Erie (FAST), Niagara Falls (Chair-a-van), Niagara Specialised Transit (NST), St Catharines (Paratransit) and Welland (WellTrans).

Niagara Speicalized Transit will also provide regional trips between municipalities for eligible users.

Niagara Region has partnered with DARTS to offer a Hamilton Transfer Hub. Located in Stoney Creek off Highway eight, this transfer hub will connect specialized transit riders with DARTS, who will drive riders to their desired location in Hamilton. Niagara Specialized Transit riders can book rides to Hamilton for work, social and medical-related trips.

https://nrtransit.ca/

Office: 1-833-678-5463

Booking Mon-Fri 8:30 am-4:30 pm * Service Mon-Sat 7 am-10 pm

Ride Care Niagara


Niagara Falls, ON

Provides door-through-door transportation services for seniors and those with disabilities in the Niagara Region. Offers a personal attendant driver that will assist throughout the outing and can stay as a companion for the duration of the trip. One-way and round-trip options with drop off/ pick up service is also available. Out-of-region medical & airport trips available as requested

Do not operate wheelchair accessible vehicles but can accommodate clients with walkers and collapsible wheelchairs. Clients must be ambulatory.

https://www.ridecareniagara.ca

contact@ridecareniagara.ca

Office: 905-327-4229

Transportation Service Hours vary

ServiceOntario - ServiceOntario, Fonthill

227 Regional Rd 20 E
Pelham, ON
L0S 1E6

Provides access to a range of government services:

  • Drivers' licence renewal, replacement, information change
  • Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
  • Motorized Snow Vehicle Permits
  • Off-Road Vehicle Permits
  • Licence plates and renewal of licence plate stickers
  • transfers of ownership
  • application forms for Accessible Parking Permits, renewals, replacements and change of information
  • Used Vehicle Information Package
  • Drivers Abstracts and CVOR Abstracts
Provides the following Health Card Services:
  • apply for an Ontario Health Card
  • change address on a Health Card
  • change name on a Health Card
  • renew a Photo Health Card
  • replace a lost, stolen or damaged Health Card
  • replace a red and white Health Card with a Photo Health Card
  • Organ and tissue donor registration
Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

https://www.ontario.ca/locations/serviceontario/highway-20-and-rice-fonthill

General Inquiry: 905-892-8700

Health Card Inquiry : 1-888-376-5197

Driver and Vehicle Inquiry: 1-800-387-3445

Mon-Fri 9 am-5 pm, Sat 9 am-12 noon

ServiceOntario - ServiceOntario, Fort Erie

350B Walden Blvd
Fort Erie, ON
L2A 1R9

Provides access to a range of government services:
  • Drivers' licence renewal, replacement, information change
  • Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
  • Motorized Snow Vehicle Permits
  • Off-Road Vehicle Permits
  • Licence plates and renewal of licence plate stickers
  • transfers of ownership
  • application forms for Accessible Parking Permits, renewals, replacements and change of information
  • Used Vehicle Information Package
  • Drivers Abstracts and CVOR Abstracts
Provides the following Health Card Services:
  • apply for an Ontario Health Card
  • change address on a Health Card
  • change name on a Health Card
  • renew a Photo Health Card
  • replace a lost, stolen or damaged Health Card
  • replace a red and white Health Card with a Photo Health Card
  • Organ and tissue donor registration
Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

https://www.ontario.ca/locations/serviceontario/walden-and-concession-fort-erie

General Inquiry: 905-871-3161

Health Card Inquiries : 1-888-376-5197

Driver and Vehicle Inquiry: 1-800-387-3445

Mon-Fri 9 am-5:30 pm

ServiceOntario - ServiceOntario, Grimsby

41 Main St W
Unit A Grimsby, ON
L3M 1R3

Provides access to a range of government services:

  • Drivers' licence renewal, replacement, information change
  • Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
  • Motorized Snow Vehicle Permits
  • Off-Road Vehicle Permits
  • Licence plates and renewal of licence plate stickers
  • transfers of ownership
  • application forms for Accessible Parking Permits, renewals, replacements and change of information
  • Used Vehicle Information Package
  • Drivers Abstracts and CVOR Abstracts
Provides the following Health Card Services:
  • apply for an Ontario Health Card
  • change address on a Health Card
  • change name on a Health Card
  • renew a Photo Health Card
  • replace a lost, stolen or damaged Health Card
  • replace a red and white Health Card with a Photo Health Card
  • Organ and tissue donor registration
Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

https://www.ontario.ca/locations/serviceontario/main-and-mountain-grimsby

General Inquiry: 905-945-1132

Health Card Inquiry: 1-888-376-5197

Driver and Vehicle Inquiry: 1-800-387-3445

Mon-Fri 9 am-5 pm, Sat 9 am-1 pm

ServiceOntario - ServiceOntario, Niagara Falls

6788 Thorold Stone Rd
Unit 4 Niagara Falls, ON
L2J 1B4

Provides access to a range of government services:

  • Drivers' licence renewal, replacement, information change
  • Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
  • Motorized Snow Vehicle Permits
  • Off-Road Vehicle Permits
  • Licence plates and renewal of licence plate stickers
  • transfers of ownership
  • application forms for Accessible Parking Permits, renewals, replacements and change of information
  • Used Vehicle Information Package
  • Drivers Abstracts and CVOR Abstracts
Provides the following Health Card Services:
  • apply for an Ontario Health Card
  • change address on a Health Card
  • change name on a Health Card
  • renew a Photo Health Card
  • replace a lost, stolen or damaged Health Card
  • replace a red and white Health Card with a Photo Health Card
  • Organ and tissue donor registration
Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

https://www.ontario.ca/locations/serviceontario/thorold-stone-and-confederation-niagara-falls

General Inquiry : 905-358-5021

Health Card Inquiry: 1-888-376-5197

Driver and Vehicle Inquiry : 1-800-387-3445

Mon-Wed, Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm

ServiceOntario - ServiceOntario, Niagara-on-the-Lake

Village Green Plaza, 1501 Niagara Stone Rd
Niagara-On-The-Lake, ON
L0S 1J0

Provides access to a range of government services:

  • Drivers' licence renewal, replacement, information change
  • Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
  • Motorized Snow Vehicle Permits
  • Off-Road Vehicle Permits
  • Licence plates and renewal of licence plate stickers
  • transfers of ownership
  • application forms for Accessible Parking Permits, renewals, replacements and change of information
  • Used Vehicle Information Package
  • Drivers Abstracts and CVOR Abstracts
Provides the following Health Card Services:
  • apply for an Ontario Health Card
  • change address on a Health Card
  • change name on a Health Card
  • renew a Photo Health Card
  • replace a lost, stolen or damaged Health Card
  • replace a red and white Health Card with a Photo Health Card
  • Organ and tissue donor registration
Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

https://www.ontario.ca/locations/serviceontario/niagara-stone-and-four-mile-creek-niagara-on-the-lake

General Inquiry: 905-468-3939

Health Card Inquiry: 1-888-376-5197

Driver and Vehicle Inquiry: 1-800-387-3445

Mon-Fri 9 am-5 pm

ServiceOntario - ServiceOntario, Port Colborne

216 King St
Port Colborne, ON
L3K 4G7

Provides access to a range of government services:

  • Drivers' licence renewal, replacement, information change
  • Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
  • Motorized Snow Vehicle Permits
  • Off-Road Vehicle Permits
  • Licence plates and renewal of licence plate stickers
  • transfers of ownership
  • application forms for Accessible Parking Permits, renewals, replacements and change of information
  • Used Vehicle Information Package
  • Drivers Abstracts and CVOR Abstracts
Provides the following Health Card Services:
  • apply for an Ontario Health Card
  • change address on a Health Card
  • change name on a Health Card
  • renew a Photo Health Card
  • replace a lost, stolen or damaged Health Card
  • replace a red and white Health Card with a Photo Health Card
  • Organ and tissue donor registration
Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

https://www.ontario.ca/locations/serviceontario/king-and-clarence-port-colborne

General Inquiry : 905-834-3636

Health Card Inquiry : 1-888-376-5197

Driver and Vehicle Inquiry: 1-800-387-3445

Mon-Fri 9 am-5 pm

ServiceOntario - ServiceOntario, Smithville

124 Griffin St N
West Lincoln, ON
L0R 2A0

Provides access to a range of government services:

  • Drivers' licence renewal, replacement, information change
  • Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
  • Motorized Snow Vehicle Permits
  • Off-Road Vehicle Permits
  • Licence plates and renewal of licence plate stickers
  • transfers of ownership
  • application forms for Accessible Parking Permits, renewals, replacements and change of information
  • Used Vehicle Information Package
  • Drivers Abstracts and CVOR Abstracts
Provides the following Health Card Services:
  • apply for an Ontario Health Card
  • change address on a Health Card
  • change name on a Health Card
  • renew a Photo Health Card
  • replace a lost, stolen or damaged Health Card
  • replace a red and white Health Card with a Photo Health Card
  • Organ and tissue donor registration
Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

https://www.ontario.ca/locations/serviceontario/griffin-and-convenient-smithville

General Inquiry: 905-957-4222

Health Card Inquiry : 1-888-376-5197

Driver and Vehicle Inquiry: 1-800-387-3445

Mon-Fri 9 am-5 pm, Sat 9 am-12 noon

ServiceOntario - ServiceOntario, St Catharines - St Paul St

Garden City Tower, 301 St Paul St
Ground Flr St Catharines, ON
L2R 7R4

Provides access to a range of government services:

  • Drivers' licence renewal, replacement, information change
  • Licence plates and renewal of licence plate stickers
  • transfers of ownership
  • application forms for Accessible Parking Permits, renewals, replacements and change of information
  • Used Vehicle Information Package
  • Drivers Abstracts and CVOR Abstracts

Provides the following Health Card Services:
  • apply for an Ontario Health Card
  • change address on a Health Card
  • change name on a Health Card
  • register an absence from Ontario or a return to Ontario
  • renew a Photo Health Card
  • replace a lost, stolen or damaged Health Card
  • replace a red and white Health Card with a Photo Health Card

Ontario Photo Card: apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

Business registrations: registration of a sole proprietorship or general partnership * registration of a trade/style/operating name for an existing corporation

Employment: file a claim under the Employment Protection for Foreign Nationals Act * file an Employment Standards Claim

Fish and Wildlife: fishing licences * hunting licences * Outdoors card and miscellaneous

Tax Services: Beer Tax * Corporations Tax Insurance Premium * Corporations Tax Payment-in-Lieu * Debt Retirement Change * Employer Health Tax * Estate Administration Tax * Fuel Tax * Gasoline Tax * International Fuel Tax Agreement * Land Transfer Tax * Mining Tax * Retail Sales Tax * Retail Sales Tax Insurance Premium * Repay a Small Business Transition Support Payment * Tobacco Tax * Wine Tax

Commissioner of Oath services for authentication of documents

Landlord and Tenant Board Application Filing

https://www.ontario.ca/locations/serviceontario/st-paul-and-carlisle-st-catharines

Toll Free: General Inquiry 1-800-267-8097 ; Health Card Inquiry 1-888-376-5197 ; Driver and Vehicle Inquiry 1-800-387-3445

Mon-Fri 8:30 am-5 pm

ServiceOntario - ServiceOntario, St Catharines West - Scott St

350 Scott St
Unit 110 St Catharines, ON
L2N 6T4

Provides access to a range of government services:

  • Drivers' licence renewal, replacement, information change
  • Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
  • Motorized Snow Vehicle Permits
  • Off-Road Vehicle Permits
  • Licence plates and renewal of licence plate stickers
  • transfers of ownership
  • application forms for Accessible Parking Permits, renewals, replacements and change of information
  • Used Vehicle Information Package
  • Drivers Abstracts and CVOR Abstracts
Provides the following Health Card Services:
  • apply for an Ontario Health Card
  • change address on a Health Card
  • change name on a Health Card
  • renew a Photo Health Card
  • replace a lost, stolen or damaged Health Card
  • replace a red and white Health Card with a Photo Health Card
  • Organ and tissue donor registration
Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

https://www.ontario.ca/locations/serviceontario/scott-and-vine-st-catharines

General Inquiry: 905-641-4427

Health Card Inquiry : 1-888-376-5197

Driver and Vehicle Inquiry: 1-800-387-3445

Mon-Wed, Fri 8:30 am-5 pm
Thu 8:30 am-7 pm
Sat 9 am-1 pm

ServiceOntario - ServiceOntario, Welland

800 Niagara St
Welland, ON
L3C 5Z4

Provides access to a range of government services:

  • Drivers' licence renewal, replacement, information change
  • Enhanced driver's licences (informations and Enhanced Driver's Licence downgrades)
  • Motorized Snow Vehicle Permits
  • Off-Road Vehicle Permits
  • Licence plates and renewal of licence plate stickers
  • transfers of ownership
  • application forms for Accessible Parking Permits, renewals, replacements and change of information
  • Used Vehicle Information Package
  • Drivers Abstracts and CVOR Abstracts
Provides the following Health Card Services:
  • apply for an Ontario Health Card
  • change address on a Health Card
  • change name on a Health Card
  • renew a Photo Health Card
  • replace a lost, stolen or damaged Health Card
  • replace a red and white Health Card with a Photo Health Card
  • Organ and tissue donor registration
Ontario Photo Card * apply, change information, renew, replace * Photo identification for Ontario residents 16 years and older who do not hold a driver's license

In Niagara, only the St Catharines ServiceOntario location at 301 St Paul St offers Enhanced Driver's Licence appointments and all Enhanced Driver's Licence services.

https://www.ontario.ca/locations/serviceontario/niagara-and-woodlawn-welland

General Inquiry: 1-800-267-8097

Health Card Inquiry : 1-888-376-5197

Driver and Vehicle Inquiry: 1-800-387-3445

Mon-Fri 9 am-8 pm, Sat 9 am-5 pm

Via Rail Canada

4267 Bridge St
Niagara Falls, ON
L2E 2R6

Provides train services throughout Canada.

This is an unmanned station. An E-boarding pass printing kiosk is available. The stations opens as shelter 60 min prior to train arrivals and departures and remains opened 30 min until thereafter.

https://www.viarail.ca

Office: 1-888-842-7245

TTY: 1-800-268-9503

Call for information

Via Rail Canada

5 Great Western St
St Catharines, ON
L2S 2K3

Provides train services throughout Canada.

This is an unmanned station. An E-boarding pass printing kiosk is available. The stations opens as shelter 60 min prior to train arrivals and departures and remains opened 30 min until thereafter.

https://www.viarail.ca

Office: 1-888-842-7245

TTY: 1-800-268-9503

Call for information