Health & Wellness (Display All)
- Abuse/Violence Related Support
- Addictions Support
- Bereavement Support
- Condition Specific Care and Health/Disability Support Groups
- Dementia/Alzheimer Supports and Services
- Falls Prevention Programs/Education
- Hospitals and Diagnostic Imaging/Radiology
- Home Health Care, Palliative Care, Respite Care and Homemaker Assistance
- Mental Health Services and Adult Protective Services
- Physiotherapy Programs and Rehabilitation
- Physician Referrals and Medical Information Services
- Podiatry/Foot Care
- Walk-In Medical Clinics
- Warmlines and Crisis Lines
- Wellness Programs
Local Community Leisure Guides in Niagara
Community Belonging
Aboriginal Health Centre - Aboriginal Patient Navigator Program
145 Queenston StUnit 204 StCatharines, ONL2R 2Z9
Designed to assist clients and their families who are entering into, involved with or exiting out of the Niagara Health System. The Aboriginal Patient Navigator provides culturally appropriate services that helps individuals and their families better understand and utilize the Niagara Health System.
Services Include:
- Access to Cultural Supports and Traditional Healing
- Coordination of Services
- Advocacy
- Discharge Planning
- Referrals and Linkages to Community Resources
- Community Follow-up
The APN program can help individuals, care-givers and their families better understand their plan of care and treatment options, overcome barriers while in the hospital and in the community, improve communication with service providers, and gain a greater sense of physical, emotional, mental, and spiritual support.
www.aboriginalhealthcentre.com
info@dahac.caToll Free: 1-877-402-4121
Fax: 1-844-594-2334
Mon-Fri 9 am-5 pm
Age-Friendly Niagara Network - Age-Friendly Niagara Council
St Catharines, ON
The Age-Friendly Niagara Council is a group of local citizens, volunteers, community partners and municipal leaders who have joined together to learn about, take action on and champion age-friendly community principles to make Niagara a 'community for all ages'.
The Age-Friendly Niagara Council (AFNC) is advancing the implementation of the Niagara Aging Strategy and Action Plan.
https://www.agefriendlyniagara.com
info@agefriendlyniagara.comHours not specified
Beachcombers Senior Citizen's Association
237 Ridge Rd Fort Erie, ONL0S 1N0
Community social and recreational drop-in centre for older adults * hall rental available to members only
Activities include:
- recreation (shuffleboard, table tennis, scrabble, darts, cribbage, euchre, shuttercards)
- crafts (upholstery classes, art classes, sewing)
- light fitness classes (Yoga)
- line dancing
- Potluck (on hold)
http://www.beachcomberseniors.pbworks.com
beachcombers@cogeco.netOffice: 905-894-6106
Hours vary
Bethesda - Adult Outreach Services
3280 Schmon Pkwy Thorold, ONL2V 4Y6
Offers a wide range of outreach services to adults who have special needs
Behaviour Support Services
Engage people through an initial consultation, and support may include:
- Complex Behaviour Support Plans
- Positive supports and Preventative Strategies
- Intensive Behaviour Supports - intended for individuals with complex needs requiring intensive programming within-group living settings
- Behaviour Support Revision Clinics
- Skill Building Groups
- Professional Consultations
- Partnerships (CMHA Niagara Safe Bed Program, Niagara Health)
Offers support to individuals throughout the Niagara and Hamilton areas to encourage and support each individual's faith or spiritual needs. Hamilton services are faith focused. The program is accessed directly through Bethesda's Chaplain at 905.684.6918 ext. 331.
This program provides support through three main areas:
- Trauma, Grief, and Bereavement Services in the Niagara and Hamilton Regions
- The focus on the Christian faith is the differentiator to other similar services
- Spiritual Life Coaching and Formation
- Providing support and working with people one-on-one to enable them to lead their best lives from a spiritual perspective
- Building Community
- Groups offered to people that are supported at Bethesda.
Provides comprehensive person-centred assessments, treatments, consults, and educational and training opportunities. The Clinical Services multi-disciplinary team includes Psychometrists, Occupational Therapists, Speech & Language Pathologists, Social Workers, Behaviour Consultants, and Mental Health Nurses. The team works collaboratively with the individual and their support by offering a variety of services. Services can be accessed through Developmental Services Ontario (DSO).
Dual Diagnosis Justice Case Management
Cross-sector coordination support to divert people with a developmental disability or dual diagnosis in conflict with the law, where appropriate, through securing services or treatment in place of the usual criminal justice proceedings of the trial and/or incarceration. The Dual Diagnosis Justice Case Management program can be accessed directly at 1-800-789-1773 or through Developmental Services Ontario (DSO).
info@bethesdaservices.com
Office: 905-684-6918
Fax: 905-684-5866
Mon-Fri 8:30 am-4:30 pm
Birchway Niagara
8903 McLeod Rd Niagara Falls, ONL2H 3S6
Provides shelter and services for women and children experiencing abuse. Services include:
- 24-hour support line (call or text - 905-356-5800)
- Counselling and emotional support for women and children/youth who are being or who have been abused
- Development of safety plans
- Transitional and housing support
- Public education programs
- Referrals
Services are available on an in-shelter or office visit basis.info@birchway.ca
Office: 905-356-3933
Crisis: 905-356-5800
Administration Mon-Thu 9 am-5 pm, Fri 9 am-1 pm
Support Line/Shelter Services Mon-Sun 24 hours
Brain Injury Community Re-Entry (Niagara) Inc
3340 Schmon PkwyUnit 2 St Catharines, ONL2V 4Y6
Community-based support and rehabilitation services to adults living with the effects of an acquired brain injury * family and support persons are encouraged to participate
Programs include:
- Community Outreach Support Services
- Residential Services (24-hour support)
- Supportive Housing Services (on-site staff support)
- Vocational Services (pre-employment, return-to-work, and job coaching)
- Psychological Services
- Social Work
- Therapeutic Recreational Services
- Educational opportunities for individuals and families
Office: 905-687-6788
Toll Free: 1-800-996-8796
Fax: 905-641-2785
Mon-Fri 8 am-4 pm
Canada. Members of Parliament - Federal Services to Constituents, Niagara Centre Electoral District - Welland Office
136 East Main StUnit 103 Welland, ONL3B 3W6
COVID-19: Office is closed to the public for in-person appointments. Staff are working remotely to continue assisting residents. Please call the office and leave a message or email and someone will get back to you as soon as possible.
Constituency office of elected Federal representative * Vance Badawey is a member of the Liberal Party
Provides advice, information and assistance on all Federal Programs * This office will provide guidance with filling out government forms * No postage is required when writing to a Member of Parliament
Can arrange for greetings from the Queen for anniversaries of 60 years or more, and birthdays of 100 years or more (in five-year increments).
https://vancebadawey.libparl.ca
vance.badawey@parl.gc.caOffice: 905-788-2204
Fax: 905-788-0071
Tue-Fri 9:30 am-4:30 pm
Canada. Members of Parliament - Federal Services to Constituents, Niagara Falls Federal Electoral District - Fort Erie Office
48 Jarvis St Fort Erie, ONL2A 2S3
Constituency office of the elected Federal representative. * Tony Baldinelli, member of Conservative Party
Provides advice, information and assistance on all Federal Programs * No postage is required when writing to a Member of Parliament
Can arrange for greetings from the Queen for anniversaries of 60 years or more, and birthdays of 100 years or more (in five-year increments).
Office: 905-871-9991
Fax: 905-871-5046
Tue-Fri 9:30 am-1 pm, 2 pm-5 pm by appointment
Canada. Members of Parliament - Federal Services to Constituents, Niagara Falls Federal Electoral District - Niagara Falls Office
4056 Dorchester Rd Niagara Falls, ONN2E 6M9
Constituency office of the elected Federal representative. * Tony Baldinelli, member of Conservative Party
Provides advice, information and assistance on all Federal Programs * No postage is required when writing to a Member of Parliament
Can arrange for greetings from the Queen for anniversaries of 60 years or more, and birthdays of 100 years or more (in five-year increments).
Office: 905-353-9590
Fax: 905-353-9588
Mon-Fri 9 am-4:30 pm by appointment
Canada. Members of Parliament - Federal Services to Constituents, Niagara West - Federal Electoral District
4994 King St Lincoln, ONL0R 1B0
Constituency office of elected Federal representative * Dean Allison is a member of the Conservative Party
Provides advice, information and assistance on all Federal Programs * This office will assist with completing government forms * No postage is required when writing to a Member of Parliament
Can arrange for greetings from the Queen for anniversaries of 60 years or more, and birthdays of 100 years or more (in five-year increments).
Office: 905-563-7900
Toll Free: 1-877-563-7900
Fax: 905-563-7500
Mon-Fri 9:30 am-4 pm
Canada. Members of Parliament - Federal Services to Constituents, St Catharines Federal Electoral District
61 Geneva StUnit 1 St Catharines, ONL2M 4M6
Constituency office of elected Federal representative * Chris Bittle is a member of the Liberal Party
Provides advice, information and assistance on all Federal Programs * This office will assist with completing government forms * No postage is required when writing to a Member of Parliament
Can arrange for greetings from the Prime Minster for anniversaries 25 year or more, and birthdays of 65 years or more (in five-year increments), greetings from the Governor General for anniversaries of 50 years or more, and birthdays of 90 years or more (in five-year increments), and from the Queen for anniversaries of 60 years or more, and birthdays of 100 years or more (in five-year increments).
Office: 905-934-6767
Toll Free: 1-866-784-8518
Fax: 905-934-1577
Mon-Fri 9 am-5 pm
CARP - CARP Niagara
Royal Niagara Golf Club; 1 Niagara-on-the-Green Blvd Niagara-On-The-Lake, ONL0S 1J0
A national, non-partisan, non-profit organization committed to enhancing the quality of life for all Canadians as they age by advocating for social change that will bring financial security, equitable and timely access to health care, and freedom from discrimination.
niagara@carp.caCall for information Dates: Sep-May Meetings: 3rd Tue of the month, Sep-May 2 pm-4 pm
Centre de santé communautaire Hamilton / Niagara, Centre de santé communautaire Niagara - Settlement Program
810 East Main St Welland, ONL3B 3Y4
In collaboration with local partners, the CSC offers a wide range of services to enable immigrants and refugees to integrate into Canadian society including orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * individual agencies may provide needs and eligibility assessments, pre- and post-arrival information and referral, job search and employment counseling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services
Settlement workers assist newcomers in the following areas: Settlement services (intake, needs assessments, help with housing, Ontario Works, immigration and other government procedures) * immigration services (guidance and assistance with government application forms) * community legal services * informative workshops on immigration and settlement needs * referrals to community services * Interpretation and outreach assistance
Community Connections Mentorship Program: group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks * trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Settlement Workers in School (SWIS): in-school support for parents and families * informative workshops and other activities
Office: 905-734-1141
Toll Free: 1-866-885-5947
Fax: 905-734-1678
Mon-Thu 9 am-5 pm, Fri 8:30 am-4:30 pm
Chez Marie Refugee Assistance Centre
16 Pelham Rd St Catharines, ONL2S 1P9
A centre of hospitality and outreach for refugees. The centre is supported by the Roman Catholic Diocese of St Catharines. A vast volunteer program serves the Niagara Region.
refugeestcatharines@cogeco.netOffice: 905-682-5795
Fax: 905-682-5381
Mon, Wed 9 am-4 pm * Tue, Thu-Fri 9 am-12 noon
Community Support Services of Niagara - Friendly Visiting
5045 Valleyview Rd Lincoln, ONL0R 1B2
Clients are matched with a caring volunteer and share regularly scheduled visits either in-person or over the phone. Visits aim to: promote socialization, alleviate loneliness and provides an opportunity to create new friendships. It also ensures regular contact and security checks.
Note: Volunteers do not provide personal care/home support, administer medications, or help with finances or personal matters.
Office: 905-563-9501
Fax: 905-563-9502
Mon-Fri 8:30 am-4 pm
Community Support Services of Niagara - Friendly Visiting
320 Vansickle RdUnit 3 St Catharines, ONL2S 0B4
Clients are matched with a caring volunteer and share regularly scheduled visits either in-person or over the phone. Visits aim to: promote socialization, alleviate loneliness and provides an opportunity to create new friendships. It also ensures regular contact and security checks.
Note: Volunteers do not provide personal care/home support, administer medications, or help with finances or personal matters.
Office: 905-682-3800
Fax: 905-682-2957
Mon-Fri 8:30 am-4 pm
Community Support Services of Niagara - Friendly Visiting
Thorold, ON
Clients are matched with a caring volunteer and share regularly scheduled visits either in-person or over the phone. Visits aim to: promote socialization, alleviate loneliness and provides an opportunity to create new friendships. It also ensures regular contact and security checks. Note: Volunteers do not provide personal care/home support, administer medications, or help with finances or personal matters. Potential Clients must call the St Catharines office to register. |
St Catharines Office: 905-682-3800
Fax: 905-682-2957
Mon-Fri 8:30 am-4 pm
Community Support Services of Niagara - Friendly Visiting
Seaway Mall; 800 Niagara StR30 Welland, ONL3C 5Z4
Clients are matched with a caring volunteer and share regularly scheduled visits either in-person or over the phone. Visits aim to: promote socialization, alleviate loneliness and provides an opportunity to create new friendships. It also ensures regular contact and security checks.
Note: Volunteers do not provide personal care/home support, administer medications, or help with finances or personal matters.
Office: 905-788-3181
Fax: 905-788-3182
Mon-Fri 8:30 am-4 pm
Distress Centre of Niagara
St Catharines, ON
Distress Line Program
- Provides a free, confidential, 24-hour telephone distress line available 24/7/365.
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
- provides emotional support, crisis and suicide intervention through text or instant message for those individual who many not want to receive support face to face or speak over the phone.
- provides a free, confidential 12-hour online and text support between the hours of 2pm and 2am EST
- uses trained volunteers
- assist callers to solve their own problems
- information and referrals
- intervene in life-threatening situations
- extensive pre-service training programs for distress line
- suicide prevention and intervention workshops
- communication skills training
https://distresscentreniagara.com
dcniagara@distresscentreniagara.comCrisis: 905-688-3711
Crisis: 905-734-1212
Crisis: 905-382-0689
Crisis: 905-563-6674
Distress Line Program: Mon-Sun 24 hours * Text and Chat Program: Mon-Sun 12 hours (2 pm-2 am EST)
Fort Erie Multicultural Centre
50 Jarvis St Fort Erie, ONL2A 2S4
COVID-19: Until further notice, all services are delivered virtually. Please leave a message with contact details at 905-871-3641. Callers can expect a return call within 24 hours.
Provides reception, settlement, language skills training and community connecion programs to meet the needs of refugees and immigrants living or in transition in the community of Fort Erie. Services include:
Information and referral to community and social services * assistance with immigration procedures and paperwork, finding housing, health care and child care * assistance with school registrations and language assessments, * help filling out government forms including housing, and identity forms * assistance with transportation and navigating the community (ie where to shop, find a doctor, dentist, library, etc) * access to transitional housing, legal aid, legal services and immigration consultation services * assistance with notarization of original documents and language translation
Refugee Reception -- service located at the Peace Bridge in Fort Erie, provides information and hospitality services for refugee claimants on their day of arrival * assistance with shelter and destination referrals across Ontario and Canada * assistance with family connections * information / orientation to procedures associated with the refugee claim process in Canada.
Supportive counselling -- provides short-term counselling to clients who encounter difficulties with adjusting to life in Canada and assistance in overcoming these challenges.
English Language Instruction -- provides English language classes in partnership with Niagara Catholic District School Board (located at St John's South Campus, 54 Jarvis St)
Community Connections -- group activities for newly arrived refugees and immigrants to welcome newcomers to the community and promote community engagement * help to establish social and professional pathways and networks* trained volunteers assist with focus on citizenship, civic engagement and career development * youth leisure, sport and recreation programs in partnership with Canadian Tire Jumpstart
Volunteer opportunities available for community projects and events, conversation partners, employment mentors, youth programs and after school programs.
Public computer with internet access and telephone for local calls available.
https://www.firststepsincanada.com
director@firststepsincanada.comOffice: 905-871-3641
After Hours: 289-599-2950
Fax: 905-871-2231
Mon-Thu 8:30 am-4:30 pm, Fri 9 am-12 noon (other times on request)
Language Classes Mon-Fri 8:45 am-3:15 pm, Sep-Jun
Writing and Pronunciation evening classes - call for information
Fort Erie Native Friendship Centre
796 Buffalo Rd Fort Erie, ONL2A 5H2
Promotes cultural, recreational, social and educational activities. Serves the Native community and the community collectively.
- Native court-work
- Health outreach
- Life Long Care
- Addictions
- Healthy Babies
- Family support
- Prenatal worker
- Employment
- ACE Program
- Literacy
- Healing and Wellness
- Youth programs
- Court worker
- Cultural workshops
- Community Access Programs - CAP Site
Office: 905-871-8931
Fax: 905-871-9655
Mon-Fri 9 am-5 pm, Sep-Jun
Mon-Fri 8 am-4 pm, Jul-Aug
Programming 6 pm-8 pm
Fort Erie Public Library - Fort Erie Public Library, Fort Erie - Centennial Branch
136 Gilmore Rd Fort Erie, ONL2A 2M1
Public lending library, lending fiction and non fiction books, DVDs, e-books and audiobook and video games and Other available services include:
- Meeting room facilities
- Interlibrary loan
- Book clubs
- Programs and events
- Tech help
- Computers and WiFi
- Summer programs
Office: 905-871-2546
Mon-Thu 9:30 am-8 pm * Fri, Sat 9:30 am-5 pm
Fort Erie Public Library - Fort Erie Public Library, Ridgeway - Crystal Ridge Branch
89 Ridge Rd S Fort Erie, ONL0S 1N0
Public lending library, lending fiction and non fiction books, DVDs, e-books and audiobook and video games and Other available services include:
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Office: 905-894-1281
Fax: 905-894-9248
Mon-Thu 9:30 am-8 pm * Fri, Sat 9:30 am-5 pm
Fort Erie Public Library - Fort Erie Public Library, Stevensville Branch
2508 Stevensville Rd Fort Erie, ONL0S 1S0
Public lending library, lending fiction and non fiction books, DVDs, e-books and audiobook and video games and Other available services include:
- Interlibrary loan
- Programs and events
- Computers and WiFi
- Summer programs
Office: 905-382-2051
Mon, Sat 9:30 am-2 pm * Wed, Thu 3:30 pm-8 pm
Friends Over 55 Recreation Centre
554 Fielden Ave Port Colborne, ONL3K 4V1
Community social and recreational drop-in centre for adults 50 and over
Activities include:
- bid euchre, bridge, cribbage, bingo
- shuffleboard
- line dancing, entertainment nights
- breakfasts, teas, suppers
- Tai Chi, exercise classes
- crafts and quilting
- computer access
- bus trips
Office: 905-835-1731
Mon-Fri 9 am-12 noon, 12:45 pm-4 pm
Ganawageh and Ohsto: Seri Urban Homes Inc
10 Dufferin St Fort Erie, ONL2A 2T5
A non-profit organization which provides affordable income-sensitive housing for low to moderate income Indigenous and other families. Offers family dwelling homes along with Elders units. Does not have apartments.
guh@cogeco.netOffice: 905-871-5333
Toll Free: 1-800-871-8204
After Hours: 905-651-2813
Fax: 905-871-8204
Mon-Fri 8 am-4 pm
Grimsby (Town of). Parks, Recreation and Culture Department - Livingston Activity Centre
18 Livingston Ave Grimsby, ONL3M 1K7
A community recreation facility and home to several community organizations. The centre hosts recreational activities for all ages in partnership with the Town of Grimsby such as weekly wellness and fitness programs and is also the location of the Grimsby Senior's Club.
Click here for more information on the Grimsby Senior's Club.
https://www.grimsby.ca/en/parks-recreation-culture/livingston-activity-centre.aspx
recreation@grimsby.caOffice: 905-309-2075
Mon-Fri 8:45 am-4:15 pm
Grimsby Public Library
18 Carnegie Lane Grimsby, ONL3M 1Y1
COVID-19: Now open to in-person visits with a limited capacity. Masks are mandatory and curbside pickup is still available.
Public Library services including lending of books, audiobooks, DVDs, reference/information service, interlibrary loan, children's, teens and adult programs, seed lending library, media lab, eBooks & eAudio services, digital magazine, music, & movie downloading/streaming, and homebound delivery. Free internet and wireless access is available.
https://www.grimsby.ca/library
gen-library@grimsby.caOffice: 905-945-5142
Mon, Thu, Fri, Sat 9 am-5 pm * Tue, Wed 9 am-7 pm
Library Board meetings are open to the public and are held the 2nd Wed of each month, Sep-Jun at 6:30 pm
Guardian Angels Program
Niagara-On-The-Lake, ON
Advocates for improved care for residents in Ontario's long term care homes to ensure that residents are provided with consistent and quality medical care, psychological and physical therapy support.
Respond to concerns over the treatment of loved ones residing in Ontario nursing homes. Also offer support to individuals whose family members are already reside in a nursing home or to those whose family members are considering entering a facility.
https://www.seniorguardianangels.com
Office: 905-468-5877
Call for information
Indigenous Diabetes Health Circle - Indigenous Diabetes Health Circle, Niagara Region
3250 Schmon PkwyUnit 1B Thorold, ONL2V 4Y6
IDHC provides programs and services focusing on the development, and enhancement of programs and services focusing on the education, prevention, and management of diabetes in Indigenous communities, both on and off-reserve. The high prevalence of diabetes in Indigenous society has placed it among the top health priorities.
- Develop and distribute culturally appropriate education, promotion and prevention resources based on community needs
- Advocate, support and promote access to treatment and care options
- Establish and maintain appropriate networking, through coordination and recommendation of services
- Identify local and regional service needs related to diabetes, through data collection
- Act as a resource for other health and education service providers
- Gather, share, and support relevant diabetes research
Office: 905-938-2915
Toll Free: 1-888-514-1370
Fax: 1-866-352-0485
Mon-Fri 8:30 am-4:30 pm
Latin Immigrant Niagara Community Association - Latin Immigrant Niagara Community Association
Niagara Folk Arts Multicultural Centre; 85 Church St N St Catharines, ONL2R 3C7
A non profit organization that offers services to assist new comers of the Latin American community to integrate with Canadian society.
Services include:
- Promote volunteer work in order to find solutions to basic adaptation needs and aspirations that the community may have
- Provide orientation to the Latin community about their rights and obligations within the Canadian society
- Offers programs and services in counselling, referral, translations and interpretation
- Promotes cultural, social activities and Spanish classes for children (free for the members)
- Free Spanish classes are offered during the summer and are open to the public
Mon-Sun 9 am-5 pm
Lincoln (Town of) - Lincoln Seniors
4361 Central Ave Lincoln, ONL0R 1B0
Community social and recreational drop-in centre for older adults
Activities include:
- Bid Euchre
- Billiards
- Pickleball
- Bridge
- Knitting
- Exercise
- Line Dancing
- Carpet Bowling
- Euchre
- Senior's Lounge
- Lending Library
Office: 905-563-2799 ext 319
Call for information
Lincoln Pelham Public Library
5020 Serena Dr Lincoln, ONL0R 1B0
A Public library offering book lending services such as ebooks, DVDs, Playaways, large print, audio books, magazines and book club sets in regular and large print/audio. A Visiting LIbrary service for homebound individuals, a meeting room, and programs for all ages from newborns to seniors. Offers free Internet access and information services.
admin@lppl.caOffice: 905-563-7014
Fax: 905-563-1810
Mon-Thu 10 am-8 pm, Fri 1 pm-5 pm, Sat 10 am-5 pm
Lincoln Pelham Public Library
43 Pelham Town Square Pelham, ONL0S 1E0
A Public library offering book lending services such as ebooks, DVDs, Playaways, large print, audio books, magazines and book club sets in regular and large print/audio. A Visiting LIbrary service for homebound individuals, a meeting room, and programs for all ages from newborns to seniors. Offers free Internet access and information services.
admin@lppl.caOffice: 905-892-6443
Fax: 905-892-3392
Mon, Tue, Thu 10 am-8 pm * Wed, Fri 10 am-5 pm * Sat 10 am-2 pm
Lincoln Pelham Public Library
781 Canboro Rd Pelham, ONL0S 1C0
A Public library offering book lending services such as ebooks, DVDs, Playaways, large print, audio books, magazines and book club sets in regular and large print/audio. A Visiting LIbrary service for homebound individuals, a meeting room, and programs for all ages from newborns to seniors. Offers free Internet access and information services.
admin@lppl.caOffice: 905-892-5226
Tue, Thu, Fri 11 am-6 pm * Wed 1 pm-8 pm * Sat 12 noon-4 pm
Lincoln Pelham Public Library
4080 John Charles Blvd Lincoln, ONL0R 2C0
A Public library offering book lending services such as ebooks, DVDs, Playaways, large print, audio books, magazines and book club sets in regular and large print/audio. A Visiting LIbrary service for homebound individuals, a meeting room, and programs for all ages from newborns to seniors. Offers free Internet access and information services.
admin@lppl.caOffice: 905-562-5711
Mon-Thu 10 am-8 pm, Fri 1 pm-5 pm, Sat 10 am-5 pm
Matthew House Refugee Ministry of Fort Erie
183 Central Ave Fort Erie, ONL2A 3S8
Provides temporary emergency shelter to refugee claimants. Each case is assessed immediately as clients arrive and there is a "No wrong Door" policy. Residents are encouraged to cook and clean up after themselves during their stay (15-30 day stays in emergency shelter)
Offers assistance with:
- Immigration procedures
- Transportation and accompaniment to appointments
- Forms
- Language translations
- Orient newcomers to Canadian life and help with finding local settlements
- Provide furnishings for apartments and help with shopping
- Make arrangements for transfers to other cities
- Provides friendship and encouragement
- Connect clients with other helping agencies such as health care providers, jobs, schools and day care centres.
Also provides safe and comfortable supported transitional housing to families and individuals. Priority is given to the most vulnerable persons such as single mothers and fathers with babies, women and children. Offers coaching in maintaining and retaining a home, connect with employment and assist clients to find affordable housing. Maximum 1 year stay in transitional housing is expected.
http://www.matthewhouseforterie.com
matthewhfe@gmail.comOffice: 905-871-6059
Residence: 289-871-2266
After Hours: 289-687-4930
Fax: 905-871-7054
Administration Mon-Fri 9 am-5 pm * Shelter Mon-Sun 24 hours
Métis Nation of Ontario - Community Support Service
3250 Schmon PkwyUnit 1A Thorold, ONL2V 4Y6
A Metis specific service offering friendly visiting, security checks/reassurance calls, transportation to medical appointments, information and referral and advocacy for caregivers. Services are offered by volunteers and staff.
wellandltc@metisnation.orgOffice: 905-682-3487 ext 303
Fax: 905-682-1646
Mon-Fri 8:30 am-4:30 pm
Multicultural Network of Niagara Falls
Niagara Falls, ON
COVID-19: Services offered online and over the phone.
Offers settlement counselling to newcomers.
http://www.wellandheritagecouncil.com/
Office: 905-732-5337
Toll Free: 1-888-764-9041
Fax: 905-732-0212
Mon-Fri 8:30 am-4:30 pm
National Association of Federal Retirees
Holiday Inn & Parkway Conference Centre; 327 Ontario St St Catharines, ONL2R 5L3
Advocacy services regarding the protection of pension and health (PSHCP) benefits for retirees or survivors of the federal Public Service, Armed Forces, Royal Canadian Mounted Police, and federally Appointed Judges.
https://www.federalretirees.ca/en/branches/ontario/niagara-peninsula-branch
Office: 905-562-5414
Third Wed at 11 am (lunch and speaker), Sep-May
Niagara (Region of). Community Services Department - Seniors Services - Seniors Community Programs: Outreach Services
1815 Sir Isaac Brock Way Thorold, ONL2V 4T7
Community Workers offer short-term service navigation support to older adults to help them stay safe and independent in their own home.
A Community Worker will provide service either in-person, over the telephone or virtually. Services are provided upon consent from the older adult. Community Workers can coordinate referrals on behalf of the older adult to improve safety, independence and quality of life.
- Client Intervention and Assistance
- Supporting Independent Living
- Niagara Gatekeepers Program Referrals to community services may include:
- Falls prevention through exercise (Healthy, Safe and Strong)
- Adult Day Program
- Respite Companion Program
- Meal services
- Specialized services such as Alzheimer Society and mental health services
- Transportation services
https://www.niagararegion.ca/living/seniors/community-programs.aspx
Office: 905-984-2621
Toll Free: 1-877-212-3922
Fax: 905-984-6409
Office Mon-Fri 8:30 am-4:30 pm
Niagara Centre for Independent Living - Information, Support and Advocacy
122 Queenston St St Catharines, ONL2R 2Z3
A cross-disability organization, NCIL is one of a network of 25 Independent Living Centres across Canada. The organization acts as a resource on disability services and issues, and is consumer-run and consumer-driven. Supports any person with any disability, through a wide range of programs and services in all areas of Niagara. Programs include: Individual Advocacy/Disability Support, Direct Funding Self Managed Attendant Services, Information and Referral, Peer Support and Work Link Employment Services. Also provides Community Participation Supports for Persons with Developmental Disabilities, who are referred by Developmental Services Ontario.
Can provide information sessions to persons with disabilities and their families about the Registered Disability Savings Plan (RDSP) to learn about the benefits of the RDSP and how to access the Grants and Bonds offered by the Government of Canada.
Office: 905-684-7111
Fax: 905-684-1199
TTY: 905-684-0420
Mon-Fri 9 am-4:30 pm
Niagara District Council of Women
St Catharines, ON
An umbrella organization that functions as an advocacy and educational group. Council has a diverse membership eg Positive Living Niagara, OSSTF Status of Women, District 22, Canadian Federation of University Women, St Catharines, Niagara Region Sexual Assault Centre (CARSA). The Council of Women is affiliated with the Provincial (est 1923), National (1893) and International Council (est 1888) of Women. Both National and International Councils of Women have "Consultative" status at the United Nations.
1niagaracouncilofwomen@gmail.comSep-Nov, Jan-Mar 3rd Wed 7 pm-9:30 pm * Dec 12 noon-1:30 pm
Niagara Falls Public Library - Niagara Falls Public Library, Chippawa Branch Library
3763 Main St Niagara Falls, ONL2G 6B3
Provides a public library service to serve the informational, educational, cultural and recreational needs of the community. Offers public internet computers, free Wi-Fi, program and meeting room and films and programs for children and adults.
askus@nflibrary.caOffice: 905-295-4391
Mon 12 noon-8 pm, Wed 9 am-8 pm, Fri 9 am-5 pm, Sat 11 am-3 pm
Niagara Falls Public Library - Niagara Falls Public Library, Community Centre Branch
MacBain Community Centre; 7150 Montrose Rd Niagara Falls, ONL2H 3N3
Provides public library service to serve the informational, educational, cultural and recreational needs of the community. Free WiFi, public internet computers, children's programs.
askus@nflibrary.caOffice: 905-371-1200
Mon-Fri 9 am-8 pm, Sat 11 am-3 pm
Niagara Falls Public Library - Niagara Falls Public Library, Stamford Centre Branch Library
Town and Country Plaza; 3643 Portage Rd N Niagara Falls, ONL2J 2K8
Services at the Stamford Centre Library have paused due to construction of a new library space.
Provides comprehensive and efficient public library service to serve the informational, educational, cultural and recreational needs of the community. Offers free WiFi, public internet, program and meeting room and programs for children.
Office: 905-357-0410
Closed for renovations
Niagara Falls Public Library - Niagara Falls Public Library, Victoria Avenue Library
4848 Victoria Ave Niagara Falls, ONL2E 4C5
Provides public library service to serve the informational, educational, cultural and recreational needs of the community.
Also provides the following:
- Free computer and Internet training classes held on a regular basis
- Visiting Library Service available for those unable to get to the library due to age, illness or disability
- Meeting rooms available for rent
- Creator Space with digital and creative equipment, as well as musical instruments. By booking only.
- Children's department offers a variety of programs, activities and materials to stimulate reading and literacy.
- Available (during regular operating hours) as a warming centre during a declared Extreme Cold Weather event.
Office: 905-356-8080
Mon-Thu 9 am-8 pm, Fri 9 am-5 pm, Sat-Sun 11 am-3 pm
Niagara Folk Arts Multicultural Centre - Niagara Folk Arts Multicultural Centre, Niagara Falls Office
YMCA of Niagara Employment and Immigrant Services; 8123 Lundy's Lane Niagara Falls, ONL2H 1H2
A community based non-profit charitable organization whose team of staff and volunteers provide vital settlement services to newcomers as they strive to create a new life in Canada. Niagara Folk Arts Multicultural Centre (NFAMC) in partnership with the YMCA Newcomer and Employment Services are offering services at the joint location of the Newcomer Information Centre.
SETTLEMENT SERVICE
Provides confidential services at no cost to an individual, family and group basis; to newcomers and Canadian Citizens residing in the Niagara Peninsula.
Settlement Services Include:
- Information and documentation assistance pertaining to immigration, settlement and citizenship
- Orientation and workshops for newcomers
- Counselors provide service in several languages such as: English, French, Spanish, Arabic, Tagalog, Mandarin, Hungarian and Hebrew
For more information please call 289-296-7369
COMMUNITY CONNECTIONS:
As part of the initiative "Welcoming Communities", newcomers receive help to establish social and professional networks that will enable them to integrate into their community and to feel welcome. Canadian volunteers and immigrants participate together in social events, language and mentor-ship matches and conversation circles to help immigrants develop language skills and knowledge of the community. The program helps newcomers to Canada make contacts with Canadian volunteers for cultural exchange and professional support during the settlement process. This program is available in St.Catharines, Niagara Falls and Welland.
For more information please call 905-685-6589 ext 228
YOUTH SERVICES
Offers many opportunities for young immigrants aged 13 to 24 years to make friends, learn more about their community and participate in various activities such as youth group, cooking classes, sports and arts. Provides support to young people including: application for admission to university or college, tutors, resumes, how to find a job, educational workshops, finding volunteer work in the community etc.
For more information call 905-685-6589 ext 243
SKILLS TRAINING
Programs such as Health and Safety, Customer Service, Small Business, Computer Training is provided on an on-going basis
For more information call 905-685-6589 ext 242
JOB SEARCH WORKSHOP (JSW)
Assess employment and/or training needs * develop action plans * interactive workshops designed to meet the needs of newcomers
For more information call 289-296-7369
Office: 289-296-8400
Fax: 905-685-8376
Mon-Fri 9 am-5 pm
Niagara Folk Arts Multicultural Centre - Niagara Folk Arts Multicultural Centre, St Catharines
Old Robertson School; 85 Church St St Catharines, ONL2R 3C7
A community based non-profit charitable organization whose team of staff and volunteers provide vital settlement services to newcomers as they strive to create a new life in Canada.
WELCOME CENTRE / CENTRAL INTAKE
The Welcome Centre is a multi-purpose space that offers computer access and information / community referrals. This is the central area for all services at the Centre. Offers case management and speaks from a holistic approach that looks at all family's needs.
SETTLEMENT SERVICE
Provides confidential services at no cost to an individual, family and group basis; to newcomers and Canadian Citizens residing in the Niagara Peninsula.
Settlement Services Include:
* Information and documentation assistance pertaining to immigration, settlement and citizenship
* Orientation and workshops for newcomers
* Counselors provide service in several languages such as: English, French, Spanish, Arabic, Tagalog, Mandarin, Hungarian and Hebrew
For more information call 905-685-6589 ext 225
ENGLISH LANGUAGE INSTRUCTION
Language instruction for Newcomers to Canada (Literacy and Levels 1-6); ESL (English as a Second Language) in partnership with the Niagara District School Board
For more information call 905-685-6589 ext 242
COMMUNITY CONNECTIONS:
As part of the initiative "Welcoming Communities", newcomers receive help to establish social and professional networks that will enable them to integrate into their community and to feel welcome. Canadian volunteers and immigrants participate together in social events, language and mentor-ship matches and conversation circles to help immigrants develop language skills and knowledge of the community. The program helps newcomers to Canada make contacts with Canadian volunteers for cultural exchange and professional support during the settlement process. This program is available in St.Catharines, Niagara Falls and Welland.
For more information call 905-685-6589 ext 228
YOUTH SERVICES
Offers many opportunities for young immigrants aged 13 to 24 years to make friends, learn more about their community and participate in various activities such as youth group, cooking classes, sports and arts. Provides support to young people including: application for admission to university or college, tutors, resumes, how to find a job, educational workshops, finding volunteer work in the community etc.
For more information call 905-685-6589 ext 243
SKILLS TRAINING
Programs such as Health and Safety, Customer Service, Small Business, Computer Training is provided on an on-going basis
For more information call 905-685-6589 ext 226
JOB SEARCH PROGRAM (JSW)
An Employment Assessment Program which helps to create an Employment Action Plan. Offer one-on-one assistance and many workshops and sessions to choose from. Call to book an Employment Assessment
For more information call 905-685-6589 ext 231
CARE FOR NEWCOMER CHILDREN (COMBINED CARE)
Long term care offered from September through June for parents attending the Centre's LINC/ESL classes. This care is provided to children from the ages of 6 months - 6 years of age.
Short term care is available throughout the year for children from the ages of 6 months - 12 months, whose parents may be attending a workshop or appointment offered here at the NFAMC.
RENTAL SPACE
Offers rooms for rent in the evenings and weekends. Robertson Hall is available for large groups and classrooms for small groups. The Hall has two floors and a full kitchen.
For more information, call 905-685-6589 ext 232
Office: 905-685-6589
Mon-Fri 8:30 am-4:30 pm
Niagara Golden Age Club
Niagara on the Lake Community Centre; 14 Anderson Lane Niagara-On-The-Lake, ONL0S 1J0
A club for seniors. Activities include cards and coffee, pot lucks and catered lunches.
Office: 905-468-4386
Tue 12 noon-5 pm
Niagara Regional Native Centre - Aboriginal Health Outreach
382 Airport Rd Niagara-On-The-Lake, ONL0S 1J0
Addresses the physical, mental, emotional and spiritual aspects of individuals. Provides individual support and advocacy services to those who are experiencing barriers to accessing the health care system. Offers active living programs (ie walking program) and workshops and other awareness events around various health issues. Provides assistance with:
- OHIP
- status card renewal
- limited medical transportation
- non-insured health benefits program of Health Canada
- information regarding Medical Services Branch (Indian Affairs) medical coverage
Office: 905-688-6484
Fax: 905-688-4033
Mon-Thu 9 am-5 pm
Niagara Regional Native Centre - Life Long Care
382 Airport Rd Niagara-On-The-Lake, ONL0S 1J0
Provides services and care for people of all ages that have physical disabilities, serious health issues, or those who are frail and/or elderly. Provides assistance in the following areas:
- Medical transportation services
- Medical escorts
- Referrals to community services and Friendship Centre programs
- Preparing forms and applications
- Congregate dining services (includes meal and activity)
- Home visits/friendly visits
- Security checks (in person or over the phone)
- Caregiver Support services (respite and training)
- Advocacy with community agencies
- Access to cultural activities, traditional foods, ceremonies, Elders and Healers
- Assistance with housing issues
- Transitioning from the Ontario Disability Support Program (ODSP) to Old Age Pension
- Locating a family doctor
- Assist in obtaining medical equipment and supplies
Office: 905-688-6484
Fax: 905-688-4033
Mon-Thu 9 am-5 pm
Niagara Regional Native Centre
382 Airport Rd Niagara-On-The-Lake, ONL0S 1J0
Provides human services, social, cultural, recreational and educational programs to all Indigenous people. Provide a variety of services and referrals, in addition to diverse in-house programs.
reception@nrnc.caOffice: 905-688-6484
Fax: 905-688-4033
Mon-Fri 9 am-5 pm * Evening Programs Mon-Thu
Niagara Sexual Assault Centre
Landmark Building; 43 Church StSuite 503 St Catharines, ONL2R 7E1
Provides support, individual and group counselling to women, men, victims/survivors of human trafficking and others who have experienced rape, sexual assault, incest and childhood sexual abuse * 24 hour crisis support line - offering support/information for recent or past rape, sexual assault and abuse
Individual/group counselling and theme-based workshops for survivors * Support also available for family and friends * Outreach counselling available at several locations throughout Niagara region including Niagara Falls, Fort Erie, Port Colborne, Welland and West Lincoln
Hospital Response Workers provide accompaniment, emotional support and advocacy for victims attending the St Catharines hospital for medical care and/or Sexual Assault Evidence Kit collection (up to 7 day post assault) * Information, accompaniment and referrals to other agencies also available during police investigation and court proceedings
Volunteer Program: Contact office for more information
Public speakers available for community groups and high schools on various topics including: Sexual assault awareness and prevention * Date rape * Sexual harassment * Childhood sexual abuse prevention * Self defence
Ongoing education program: * Child Assault Prevention (CAP) Program for grades 1-6 * Youth Issues Prevention Program for grades 7-8 * Film, handouts and interactive discussions
Workshops available for professionals who come into contact with survivors of sexual assault and/or their families
Member agency of Support Services Network for Male Survivors in Ontario (west region)
https://www.niagarasexualassaultcentre.com
carsa@sexualassaultniagara.orgOffice: 905-682-7258
Crisis: 905-682-4584
Crisis: 905-329-4011
Fax: 905-682-2114
Administration Mon-Fri 9 am-4:30 pm * Crisis Support Line and Sex Trafficking Crisis Line Mon-Sun 24 hours
Niagara-on-the-Lake Newcomers Club
Niagara-On-The-Lake, ON
A non-profit women's organization whose members have relocated to Niagara-on-the-Lake within the past three years, or have had a life-changing event such as retirement, divorce, widowhood, or similar.
The Club provides social opportunities for members to make new friends and to familiarize and integrate them with their new community.
Club members can also join various interest groups such as bridge, book clubs, golf, gardening, etc. Monthly events are planned and members are encouraged to participate.
Check website for information
Dates: Sep-Jun
Niagara-on-the-Lake Public Library
10 Anderson Lane Niagara-On-The-Lake, ONL0S 1J0
Library circulation services based on books, ebooks, magazines, DVDs, audiobooks and databases. Regular children and adult programs, genealogy and historical research centre. Free public access to the Internet. Community Meeting Room available to rent.
https://www.notlpubliclibrary.org
notllibrary@gmail.comOffice: 905-468-2023
Fax: 905-468-3334
Tue-Thu 9 am-8 pm, Fri 9 am-5 pm, Sat-Sun 11 am-3 pm
Ontario. Members of Provincial Parliament - Provincial Constituency Office - Jeff Burch, Niagara Centre Riding - Port Colborne Office
92 Charlotte St Port Colborne, ONL3K 3E1
Advocacy and assistance with all Ontario provincial ministries and programs, for example, Ontario Works, ODSP, Health and Long Term Care * consultation on matters of local interest * congratulatory messages/scrolls for significant milestones * Powers of Attorney forms are available at this office.
Queen's Park Contact Information for all MPPs
Jeff Burch (NDP) MPP
Office: 905-834-3629
Office: 416-325-7106
Wed 10 am-12:30 pm, 1:30 pm-4 pm
Ontario. Members of Provincial Parliament - Provincial Constituency Office - Jeff Burch, Niagara Centre Riding - Welland Office
60 King StUnit 102 Welland, ONL3B 6A4
Advocacy and assistance with all Ontario provincial ministries and programs, for example, Ontario Works, ODSP, Health and Long Term Care * consultation on matters of local interest * congratulatory messages/scrolls for significant milestones * Power of Attorney forms are available at this office
Queen's Park Contact Information for all MPPs
Jeff Burch (NDP) MPP
Office: 905-732-6884
Office: 416-325-3990
Fax: Welland 905-732-9782 ; Queen's Park 416-325-3990
Tue-Fri 10 am-12:30 pm, 1:30 pm-4 pm
Ontario. Members of Provincial Parliament - Provincial Constituency Office - Jennie Stevens
209 Carlton StB St Catharines, ONL2R 1S1
Advocacy and assistance with all Ontario provincial ministries and programs, for example, Ontario Works, ODSP, Health and Long Term Care * consultation on matters of local interest * congratulatory messages/scrolls for significant milestones * Powers of Attorney forms are available at this office.
Queen's Park Contact Information for all MPPs
Jennifer (Jennie) Stevens (NDP) MPP
Office: 905-935-0018
Fax: 905-935-0191
Office Mon-Thu 10 am-12:30 pm, 1:30 pm-4 pm
Ontario. Members of Provincial Parliament - Provincial Constituency Office - Sam Oosterhoff
Beamsville Town Centre; 4961 King St EUnit M1, 2nd Fl Lincoln, ONL0R 1B0
Advocacy and assistance with all Ontario provincial ministries and programs, for example, Ontario Works, ODSP, Health and Long Term Care * consultation on matters of local interest * congratulatory messages/scrolls for significant milestones * Powers of Attorney forms are available at this office.
Queen's Park Contact Information for all MPPs
Sam Oosterhoff (PC) MPP
https://www.samoosterhoffmpp.ca
sam.oosterhoffco@pc.ola.orgOffice: 905-563-1755
Toll Free: 1-800-665-3697
Fax: 905-563-1317
Mon-Fri 9:30 am-5 pm
Ontario. Members of Provincial Parliament - Provincial Constituency Office - Wayne Gates
6746 Morrison StUnit 1 Niagara Falls, ONL2E 6Z8
COVID-19: Do not walk-in. Call for service.
Advocacy and assistance with all Ontario provincial ministries and programs, for example, Ontario Works, ODSP, Health and Long Term Care * consultation on matters of local interest * congratulatory messages/scrolls for significant milestones * Powers of Attorney, Birth, Marriage and Death Certificate assistance and forms are available at this office.
Queen's Park Contact Information for all MPPs
Wayne Gates (NDP) MPP
Office: 905-357-0681
Fax: 905-357-9456
Mon-Fri 10 am-12:30 pm, 1:30 pm-4 pm
Ontario. Members of Provincial Parliament - Provincial Constituency Office - Wayne Gates
Douglas Heights Senior Centre; 265 High St Fort Erie, ONL2A 3R4
COVID-19: Do not walk-in. Call for service.
Advocacy and assistance with all Ontario provincial ministries and programs, for example, Ontario Works, ODSP, Health and Long Term Care * consultation on matters of local interest * congratulatory messages/scrolls for significant milestones * Powers of Attorney, Birth, Marriage and Death Certificate assistance and forms are available at this office.
Queen's Park Contact Information for all MPPs
Wayne Gates (NDP) MPP
Office: 905-871-8868
Fax: 905-871-4717
Mon-Fri 1:30 pm-4 pm, by appointment
Ontario. Ministry of Labour, Immigration, Training and Skills Development - Office of the Worker Advisor
Garden City Tower; 301 St Paul St8th Fl St Catharines, ONL2R 7R4
An independent agency of the Ministry of Labour. It is NOT a part of Workplace Safety and Insurance Board (WSIB) or the Ontario Labour Relations Board.
The office:
- Provides free and confidential services (advice, education, representation) in workplace insurance matters (formerly called workers' compensation)
- Provides free and confidential services (advice, education, representation) on occupational health and safety reprisal issues
- Provides workplace insurance services to non-unionized workers and their survivors.Occupational health and safety reprisal services are provided to non-unionized workers
- represents workers at the Workplace Safety and Insurance Board (WSIB), the Workplace Safety and Insurance Tribunal (WSIAT) and the Ontario Labour Relations Board (OLRB). Alternative dispute resolution is used to resolve cases when possible. The OWA also provides self-help information for workers to handle their own claims or applications where appropriate.
Office: 905-704-3945
Toll Free: 1-800-414-4512
Fax: 905-704-3019
Mon-Fri 8:30 am-4:30 pm
Oonuhseh Niagara Native Homes Inc
2 Clark St, Unit 4 St Catharines, ONL2R 5G2
A non-profit organization that provides affordable, income sensitive housing for people of First Nations ancestry.
ed.onnh@outlook.comOffice: 905-641-0094
Fax: 905-641-2995
Mon-Fri 8:30 am-4:30 pm
Open Arms of Jesus Outreach Ministry
60 Facer StSide Door St Catharines, ONL2M 5J1
A drop in centre providing the following services:
- Phone(free long distance to Canada and USA) and Internet
- Food bank (local community)
- Individual and family Christian counselling/ addictions counselling
- Funeral services for low income individuals
- Visits for shut-ins and inmates
- Advocacy for workers compensation, housing and programs including Ontario Works and Ontario Disability
- Income tax preparation for low income individuals and families
Office: 289-271-1281
Mon-Fri 9 am-2 pm
Port Cares - Client Services
92 Charlotte St Port Colborne, ONL3K 3E1
Provides a wide range of services on an individual case basis including:
- advocacy
- assistance with domestic abuse situations
- addictions
- emergency food
- crisis situations
- transportation
- may offer financial assistance for emergency medical need
- offer referrals for education and employment
- Canadian Tire Jumpstart Program
- information for landlords and tenants
- assisting clients and landlords with housing clients
- supports in maintaining housing and transitional housing moving forward
- program and information on rights and responsibilities of landlords and tenants
- Koats for Kids
- Give a Gift, Adopt-A-Family at Christmas
- Back Packs for Back to School
Offers confidential one-on-one service to clients and refer when required. All services are free of charge.portcares@portcares.ca
Office: 905-834-3629
Fax: 905-834-5805
Mon-Fri 8:30 am-4:30 pm, by appointment
Port Colborne Public Library
310 King St Port Colborne, ONL3K 4H1
Public library services offering lending of:
- books
- magazines
- newspapers
- DVDs, CDs
- downloadable ebooks and audiobooks
- boardgames
- video games
- interlibrary loans
- electronic resources onsite or from home
- programming
- art exhibits
- Internet access and Wifi
- visiting library service for those unable to visit the library due to short-term illness, physical disability, or age
- sign and auditorium rental
- photocopying, scanning and printing
https://www.portcolbornelibrary.org
library@portcolborne.caOffice: 905-834-6512
Fax: 905-835-5775
Mon, Tue, Thu 10 am-8 pm * Wed 10 am-5 pm * Fri, Sat 9 am-5 pm
Positive Living Niagara
120 Queenston St St Catharines, ONL2R 2Z3
COVID-19: Fully operational. No drop-ins accepted at this time. Call ahead to book an appointment.
Supports for people affected by or infected with HIV/AIDS * helps people remain independent in their own homes for as long as possible * referral to other community services
Provides:
- education through the delivery of workshops, education sessions, resources and materials, speakers, peer education services
- referral to qualified medical, dental, mental health and legal services
- crisis intervention
- support groups
- friendly visiting
- counselling services
- community outreach
- caregiver support
- supportive housing
- 24 hr, case management, 'to-your-door' home supports for community residents
- immigrant/refugee, migrant worker, newcomer assistance, families, singles, or couples
- StreetWorks-needle exchange
- Safe Injection Site
- Naloxone training
- volunteer groups providing fundraising events
- Public Health Nurse available Monday afternoons for HIV, Hep C and STI testing as well as wound care
On-site rapid HIV testing Tuesday mornings * Testing services also include Hep C, STI and pregnancy testing and teaching * Also provides wound and abscess care services * Tuesday afternoons a Hepatitis C Outreach Worker is available for education and referrals to the Hepatitis C Care Clinic
https://www.positivelivingniagara.com
info@positivelivingniagara.comOffice: 905-984-8684
StreetWorks Outreach Van: 905-328-6715
Toll Free: 1-800-773-9843
After Hours: 905-984-8684 ext 138
Fax: 905-988-1921
Main Office Mon-Fri 9 am-5 pm
Supportive Housing Mon-Sun 24 hours
StreetWorks Van Mon-Fri 6 pm-10:30 pm
HIV with Public Health Nurse Mon 1 pm-3 pm and in mobile van on Wed evenings
St Catharines (City of). Community, Recreation and Culture Services - Dunlop Drive Older Adult Centre
80 Dunlop Dr St Catharines, ONL2R 1A7
Community social and recreational drop-in centre for older adults.
Activities include:
- Cards Euchre, Bridge, 500, Cribbage, Bid Euchre
- Quilting
- Badminton
- Pickleball
- Shuffleboard
- Bingo
- Bunka
- Darts, Billiards, Snooker
- Painting
- Art Class
- Chair Yoga
- Line Dancing
- Strength and Tone
- Fit for Function
- Essentrics
- Zumba Gold
- Walk Aerobics
- Carpet Bowling
- Table Tennis
- Tai Chi
https://www.stcatharines.ca/en/playin/DunlopDriveCentreforolderadults.asp
Office: 905-685-6668
Association: 905-682-2144
Mon, Thu 9 am-8:30 pm, Tue 8:45 am-8:30 pm, Wed, Fri 9:30 am-4:30 pm, Sat 9:15 am-4:30 pm
St Catharines (City of). Community, Recreation and Culture Services - Port Dalhousie Older Adult Centre
19 Brock St St Catharines, ONL2M 1A1
Community social and recreational drop-in centre for older adults
Activities include:
- Quilting/Crafts/Rug hooking
- Bridge
- Cards/Euchre held every Wed and first Sat of the month unless it falls on a holiday
- Texas Hold'em Poker
- Woodworking
- Potluck lunch held on second Wed
- Nordic Pole Walking
- Social and special events
- Mahjong (American version)
- Chair Yoga
Office: 905-646-8000
Mon, Tue, Thu 9 am-2 pm
St Catharines (City of). Community, Recreation and Culture Services - West St Catharines Older Adult Centre
117 Chetwood St St Catharines, ONL2S 2B1
Community recreational drop-in centre for older adults * activities include:
- Fit for Function (Fitness Class)
- Chair Yoga
- Bingo
- Rug Hooking
- Painting
- Zumba Gold
- Euchre (6 hand bid Euchre)
Office: 905-684-0993
Call for information
St Catharines and District Newcomers Club
St Catharines, ON
COVID-19: Some activities held via Zoom or outside at Jaycee Park. Most activities will resume in September 2022 in compliance with public health guidelines.
A group designed to provide social connections for residents new to the Niagara Region. Group motto "Our purpose is friendship"
Email for information
St Catharines Public Library
425 Carlton St St Catharines, ONL2M 4W8
A public lending library offering a collection of books, newspapers, magazines, DVDs, CDs. Collection also includes digital/downloadable audio books, e-books, downloadable music and magazines and full text electronic databases.
Provides internet access; WiFi; reference and inter-library loan services; computer training; programs for children, teens/tweens and adults; meeting room facilities and equipment rentals; and visiting library service to housebound individuals.
Office: 905-934-7511
Fax: 905-688-6292
Mon-Tue, Thu, Sat 10 am-4 pm * Wed 10 am-6 pm
St Catharines Public Library
23 Brock St St Catharines, ONL2N 5E1
A public lending library offering a collection of books, newspapers, magazines, DVDs, CDs. Collection also includes digital/downloadable audio books, e-books, downloadable music and magazines and full text electronic databases.
Provides internet access; WiFi; reference and inter-library loan services; computer training; programs for children, teens/tweens and adults; meeting room facilities and equipment rentals; and visiting library service to housebound individuals.
Office: 905-646-0220
Fax: 905-688-6292
Tue, Thu 11 am-4 pm
St Catharines Public Library
149 Hartzel Rd St Catharines, ONL2P 1N6
A public lending library offering a collection of books, newspapers, magazines, DVDs, CDs. Collection also includes digital/downloadable audio books, e-books, downloadable music and magazines and full text electronic databases.
Provides internet access; WiFi; reference and inter-library loan services; computer training; programs for children, teens/tweens and adults; meeting room facilities and equipment rentals; and visiting library service to housebound individuals.
Office: 905-682-3568
Fax: 905-688-6292
Mon, Wed, Sat 10 am-4 pm
St Catharines Public Library - St Catharines Public Library - Central Library
54 Church St St Catharines, ONL2R 7K2
Public lending library offering a collection of books, newspapers, magazines, DVDs, CDs, video games, microfilm, microfiche, and local history material. Also offer digital/downloadable audio books, e-books, music, magazines as well as access to electronic full text databases.
Provides internet access; WiFi; reference and inter-library loan services; computer training; programs for children, teens/tweens and adults; meeting room facilities and equipment rentals; and visiting library service to housebound individuals.
Available (during regular operating hours) as a warming centre when temperatures are exceptionally cold.
Office: 905-688-6103
Fax: 905-688-6292
Mon, Wed-Sat 9 am-5 pm * Tue 9 am-8 pm
Thorold Public Library
14 Ormond St N Thorold, ONL2V 1Y8
Public library providing educational and recreational materials (books, videos, magazines, CD's, eBooks and internet access) for use free of charge.
The Library also provides programs for all ages such as Baby Time, Story Time, Adult Craft Night, Book Club, etc.
Please see the Library's program guide online and e-Resources webpage for more information.
https://www.thoroldpubliclibrary.ca
info@thoroldpubliclibrary.caOffice: 905-227-2581
Mon-Thu 10 am-8 pm * Fri-Sat 10 am-5 pm
Thorold Senior Citizens Association - Community Produce Pop-Up Market
8 Carleton St S Thorold, ONL2V 5C2
Pop-up market
thoroldseniorscentre@gmail.comSecond and fourth Sat of the month 8:30 am-1:30 pm
Thorold Senior Citizens Association
8 Carleton St S Thorold, ONL2V 5C2
Community recreational drop-in centre for seniors
Activities include:
- billiards
- morning exercise classes
- computer training
- library and computers
https://www.thoroldseniors.ca/
thoroldseniorscentre@gmail.comOffice: 905-227-2161
Mon-Fri 8:30 am-4 pm
Wainfleet Township Public Library
31909 Park St Wainfleet, ONL0S 1V0
Public library providing a full range of library collections and services including: print, non-print and electronic resources; Internet access; reference and interlibrary loan services; computer training; meeting room facilities; equipment rentals; adult, young adult and children's programs.
https://www.wainfleetlibrary.ca
Office: 905-899-1277
Fax: 905-899-2495
Mon, Thu 10 am-8 pm * Tue, Wed, Fri 10 am-5 pm * Sat 10 am-2 pm
Welland Heritage Council and Multicultural Centre
26 East Main St Welland, ONL3B 3W3
- Needs assessment and Information and referral to community and social services
- Help filling out government forms including housing and immigration sponsorship forms
- Assistance for privately sponsored refugees and their sponsors
- Workshops on Canadian culture and lifestyle
- English as a Second Language -- English for Life and Work in Canada
- Legal assistance with all immigration documents
- Assistance with foreign credential recognition and re-entering career in Canada, loan information
- Offers a variety of positions for volunteers
http://www.wellandheritagecouncil.com
info@wellandheritagecouncil.comOffice: 905-732-5337
Toll Free: 1-888-764-9041
Fax: 905-732-0212
Mon-Fri 8:30 am-4:30 pm * Emergency appointments Wed 4:30 pm-6 pm
Welland Public Library
315 Southworth St Welland, ONL3B 1Z8
Public library offering borrowing of books, CDs, DVDs, audio books, and large-print books. Also offering teen and children's programs. Reference and research materials, newspapers, magazines, inter-library loan service, photocopy machine available. Free Public Internet Access. Downloadable eBooks, eAudiobooks and Music available through the library's website.
Available (during regular operating hours) as a warming centre when temperatures drop below -15ºC.
Office: 905-322-1061
Mon-Wed 1 pm-5 pm, Thu 4 pm-8 pm, Sat 11 am-3 pm
Welland Public Library
Seaway Mall; 800 Niagara St Welland, ONL3C 5Z4
A public library offering borrowing of print and audio, access to public computers and programs for all ages.
Available (during regular operating hours) as a warming centre when temperatures drop below -15ºC.
Office: 289-820-7472
Mon-Thu 10 am-7 pm, Fri-Sat 10 am-5 pm
Welland Public Library
50 The Boardwalk Welland, ONL3B 6J1
A public library offering borrowing of books, CDs, DVDs, audio books, and large-print books. Also offering adult, teen and children's programs. Reference and research materials, government documents, newspapers, magazines, local history collection, inter-library loan service, photocopy and fax machine are available. Free Public Internet Access. Downloadable eBooks, eAudiobooks and Music available through the library's website.
Home delivery of reading materials is available to shut-in patrons - Contact the outreach service for the information.
Available (during regular operating hours) as a warming centre when temperatures drop below -15ºC.
Office: 905-734-6210
Fax: 905-734-8955
Mon-Thu 9 am-8 pm * Fri 9 am-6 pm * Sat 9 am-5 pm
West Lincoln Public Library - West Lincoln Public Library, Caistorville Branch
9549 York St West Lincoln, ONN0A 1C0
Lending library service of books, magazines, DVDs and audio books. Free internet access is available.
https://www.westlincolnlibrary.ca
info@westlincolnlibrary.caOffice: 905-692-4290
Tue-Wed 2 pm-5 pm, Fri-Sat 10 am-5 pm
West Lincoln Public Library - West Lincoln Public Library, Smithville Branch
177 West St West Lincoln, ONL0R 2A0
Lending library service of books, magazines, DVDs and books on CD. Programming for babies, youth, teens, adults and seniors. Free internet access is available.
https://www.westlincolnlibrary.ca
info@westlincolnlibrary.caOffice: 905-957-3756
Mon, Fri 3 pm-8 pm * Tue-Thu, Sat 10 am-5 pm
West Lincoln Public Library - West Lincoln Public Library, Wellandport Branch
5042 Canborough Rd West Lincoln, ONL0R 2J0
Lending library service of books, magazines, DVD's, pickleball, tennis and badminton equipment. Seed library. Indigenous healing garden. Wireless Internet. Programs include book clubs, preschool reading readiness, garden clubs and one to one technology tutoring.
https://www.westlincolnlibrary.ca
info@westlincolnlibrary.caOffice: 905-386-6792
Tue, Thu 5 pm-8 pm * Wed, Sat 10 am-5 pm
West Niagara Palliative Care Services - Rose Cottage Visiting Volunteers
4289 Hixon St Beamsville, ONL0R 1B0
COVID-19: Office hours and programs have been impacted. Please call for information. Provides support services to clients with life limiting and palliative care needs, while in their home or care facility. Visiting Volunteers support clients and their caregivers through companionship by providing someone to talk with, do simple tasks such as reading, writing letters, organizing family photos. Resource materials for caregiver support are available. Services in-person (in accordance with public health guidelines), through a tele-visit program or through video conference. Bi-weekly bereavement support groups (in person or through video conference) and resources are available Care package soup and bread program is carried out monthly by volunteers, allowing a check in with isolated clients and caregivers. Legacy Program - Clients are able to tell their life story under the guidance of trained volunteers. A bound legacy booklet will be provided at the completion of the process. |
http://www.rosecottagevolunteers.com
info.rcvv@gmail.comOffice: 289-566-9588
Office Mon-Fri 9:30 am-1:30 pm
YMCA of Niagara - Immigrant Services
285 Bunting Rd St Catharines, ONL2M 7T9
Newcomer Information Centre -- Multilingual staff provide up-to-date information and refer clients to various programs throughout the Niagara Region. Immigrants will receive an orientation to available services and workshops on topics related to their settlement needs.
Clients are welcome to use computers, photocopiers, printers and telephones. Contact 905-684-3500 ext 450 or scnic@niagara.ymca.ca for details.
Coordinated Language Assessment and Referral Centre -- Eligibility screening, language skills assessment and referral to government-funded English language programs including Language Instruction for Newcomers to Canada (LINC), LINC Home Study, English as a Second Language (ESL) programs, Enhanced Language Training (ELT), Occupation-Specific Language Training (OSLT), and Specialized Language Training (SLT)
Settlement Workers In Schools -- A link between newcomer families, schools and the community, explain essential school information to newcomers and refer them to appropriate school staff, facilitate the settlement of newcomers and inform them about services and programs. Services offered are primarily information and referral. Contact Rohaina Saqib at 905-684-3500 ext 437 or rohaina.saqib@niagara.ymca.ca. Program can also be accessed by requesting SWIS support from the principal of the school the student is attending.
Office: 905-684-3500
Fax: 905-688-9629
Mon-Fri 8 am-5:30 pm
YMCA of Niagara - Immigrant Services
8123 Lundy's Lane, Unit 6, Unit 14 and 15 Niagara Falls, ONL2H 1H3
Newcomer Information Centre -- Multilingual staff provide up-to-date information and refer clients to various programs throughout the Niagara Region. Immigrants will receive an orientation to available services and workshops on topics related to their settlement needs.
Clients are welcome to use computers, photocopiers, printers and telephones. Contact 905-684-3500 ext 450 or scnic@niagara.ymca.ca for details.
Coordinated Language Assessment and Referral Centre -- Eligibility screening, language skills assessment and referral to government-funded English language programs including Language Instruction for Newcomers to Canada (LINC), LINC Home Study, English as a Second Language (ESL) programs, Enhanced Language Training (ELT), Occupation-Specific Language Training (OSLT), and Specialized Language Training (SLT)
Settlement Workers In Schools -- A link between newcomer families, schools and the community, explain essential school information to newcomers and refer them to appropriate school staff, facilitate the settlement of newcomers and inform them about services and programs. Services offered are primarily information and referral. Contact Rohaina Saqib at 905-684-3500 ext 437 or rohaina.saqib@niagara.ymca.ca. Program can also be accessed by requesting SWIS support from the principal of the school the student is attending.
Office: 289-296-8400
Fax: 289-296-9752
Mon-Fri 8 am-4:30 pm