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Community Belonging

Newcomer Settlement Services

Centre de santé communautaire Hamilton / Niagara, Centre de santé communautaire Niagara - Settlement Program

810 East Main St
Welland, ON
L3B 3Y4

In collaboration with local partners, the CSC offers a wide range of services to enable immigrants and refugees to integrate into Canadian society including orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * individual agencies may provide needs and eligibility assessments, pre- and post-arrival information and referral, job search and employment counseling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services

Settlement workers assist newcomers in the following areas: Settlement services (intake, needs assessments, help with housing, Ontario Works, immigration and other government procedures) * immigration services (guidance and assistance with government application forms) * community legal services * informative workshops on immigration and settlement needs * referrals to community services * Interpretation and outreach assistance

Community Connections Mentorship Program: group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks * trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

Settlement Workers in School (SWIS): in-school support for parents and families * informative workshops and other activities

https://www.cschn.ca

cschn@cschn.ca

Office: 905-734-1141

Toll Free: 1-866-885-5947

Fax: 905-734-1678

Mon-Thu 9 am-5 pm, Fri 8:30 am-4:30 pm

Chez Marie Refugee Assistance Centre

16 Pelham Rd
St Catharines, ON
L2S 1P9

A centre of hospitality and outreach for refugees. The centre is supported by the Roman Catholic Diocese of St Catharines. A vast volunteer program serves the Niagara Region.

http://saintcd.com/directory/default/view/11/3

Office: 905-682-5795

Fax: 905-682-5381

Mon, Wed 9 am-4 pm

Fort Erie Multicultural Centre

50 Jarvis St
Fort Erie, ON
L2A 2S4

Provides reception, settlement, language skills training and community connection programs to meet the needs of refugees and immigrants living or in transition in the community of Fort Erie. Services include:

Information and referral to community and social services * assistance with immigration procedures and paperwork, finding housing, health care and child care * assistance with school registrations and language assessments, * help filling out government forms including housing, and identity forms * assistance with transportation and navigating the community (ie where to shop, find a doctor, dentist, library, etc) * access to transitional housing, legal aid, legal services and immigration consultation services * assistance with notarization of original documents and language translation

Refugee Reception -- service located at the Peace Bridge in Fort Erie, provides information and hospitality services for refugee claimants on their day of arrival * assistance with shelter and destination referrals across Ontario and Canada * assistance with family connections * information / orientation to procedures associated with the refugee claim process in Canada.

Supportive counselling -- provides short-term counselling to clients who encounter difficulties with adjusting to life in Canada and assistance in overcoming these challenges.

English Language Instruction -- provides English language classes in partnership with Niagara Catholic District School Board (located at St John's South Campus, 54 Jarvis St)

Community Connections -- group activities for newly arrived refugees and immigrants to welcome newcomers to the community and promote community engagement * help to establish social and professional pathways and networks* trained volunteers assist with focus on citizenship, civic engagement and career development * youth leisure, sport and recreation programs in partnership with Canadian Tire Jumpstart

Volunteer opportunities available for community projects and events, conversation partners, employment mentors, youth programs and after school programs.

Public computer with internet access and telephone for local calls available.

https://www.firststepsincanada.com

director@firststepsincanada.com

Office: 905-871-3641

After Hours: 905-991-4166

Fax: 905-871-2231

Mon-Thu 8:30 am-4:30 pm, Fri 9 am-12 noon (other times on request)
Language Classes Mon-Fri 8:45 am-3:15 pm, Sep-Jun
Writing and Pronunciation evening classes - call for information

Latin Immigrant Niagara Community Association - Latin Immigrant Niagara Community Association

Niagara Folk Arts Multicultural Centre; 85 Church St N
St Catharines, ON
L2R 3C7

A non profit organization that offers services to assist new comers of the Latin American community to integrate with Canadian society.

Services include:

  • Promote volunteer work in order to find solutions to basic adaptation needs and aspirations that the community may have
  • Provide orientation to the Latin community about their rights and obligations within the Canadian society
  • Offers programs and services in counselling, referral, translations and interpretation
  • Promotes cultural, social activities and Spanish classes for children (free for the members)
  • Free Spanish classes are offered during the summer and are open to the public

Mon-Sun 9 am-5 pm

Matthew House Refugee Ministry of Fort Erie

183 Central Ave
Fort Erie, ON
L2A 3S8

Provides temporary emergency shelter to refugee claimants. Each case is assessed immediately as clients arrive and there is a "No wrong Door" policy. Residents are encouraged to cook and clean up after themselves during their stay (15-30 day stays in emergency shelter)

Offers assistance with:

  • Immigration procedures
  • Transportation and accompaniment to appointments
  • Forms
  • Language translations
  • Orient newcomers to Canadian life and help with finding local settlements
  • Provide furnishings for apartments and help with shopping
  • Make arrangements for transfers to other cities
  • Provides friendship and encouragement
  • Connect clients with other helping agencies such as health care providers, jobs, schools and day care centres.

Also provides safe and comfortable supported transitional housing to families and individuals. Priority is given to the most vulnerable persons such as single mothers and fathers with babies, women and children. Offers coaching in maintaining and retaining a home, connect with employment and assist clients to find affordable housing. Maximum 1 year stay in transitional housing is expected.

http://www.matthewhouseforterie.com

matthewhfe@gmail.com

Office: 905-871-6059

Residence: 289-871-1097

Fax: 905-871-7054

Administration Mon-Fri 9 am-5 pm

Multicultural Network of Niagara Falls


Niagara Falls, ON

Offers settlement counselling to newcomers.

http://www.wellandheritagecouncil.com/

Office: 905-732-5337

Toll Free: 1-888-764-9041

Fax: 905-732-0212

Mon-Fri 8:30 am-4:30 pm

Niagara Folk Arts Multicultural Centre - Niagara Folk Arts Multicultural Centre, Niagara Falls Office

YMCA of Niagara Employment and Immigrant Services; 8123 Lundy's Lane
Niagara Falls, ON
L2H 1H2

A community based non-profit charitable organization whose team of staff and volunteers provide vital settlement services to newcomers as they strive to create a new life in Canada. Niagara Folk Arts Multicultural Centre (NFAMC) in partnership with the YMCA Newcomer and Employment Services are offering services at the joint location of the Newcomer Information Centre.

SETTLEMENT SERVICE
Provides confidential services at no cost to an individual, family and group basis; to newcomers and Canadian Citizens residing in the Niagara Peninsula.

Settlement Services Include:

  • Information and documentation assistance pertaining to immigration, settlement and citizenship
  • Orientation and workshops for newcomers
  • Counselors provide service in several languages such as: English, French, Spanish, Arabic, Tagalog, Mandarin, Hungarian and Hebrew


For more information please call 289-296-7369

COMMUNITY CONNECTIONS:
As part of the initiative "Welcoming Communities", newcomers receive help to establish social and professional networks that will enable them to integrate into their community and to feel welcome. Canadian volunteers and immigrants participate together in social events, language and mentor-ship matches and conversation circles to help immigrants develop language skills and knowledge of the community. The program helps newcomers to Canada make contacts with Canadian volunteers for cultural exchange and professional support during the settlement process. This program is available in St.Catharines, Niagara Falls and Welland.

For more information please call 905-685-6589 ext 228

YOUTH SERVICES
Offers many opportunities for young immigrants aged 13 to 24 years to make friends, learn more about their community and participate in various activities such as youth group, cooking classes, sports and arts. Provides support to young people including: application for admission to university or college, tutors, resumes, how to find a job, educational workshops, finding volunteer work in the community etc.

For more information call 905-685-6589 ext 243

SKILLS TRAINING
Programs such as Health and Safety, Customer Service, Small Business, Computer Training is provided on an on-going basis

For more information call 905-685-6589 ext 242

JOB SEARCH WORKSHOP (JSW)
Assess employment and/or training needs * develop action plans * interactive workshops designed to meet the needs of newcomers

For more information call 289-296-7369

www.folk-arts.ca

generalenquiries@folk-arts.ca

Office: 289-296-8400

Fax: 905-685-8376

Mon-Fri 9 am-5 pm

Niagara Folk Arts Multicultural Centre - Niagara Folk Arts Multicultural Centre, St Catharines

85 Church St
St Catharines, ON
L2R 3C7

A community based non-profit charitable organization whose team of staff and volunteers provide vital settlement services to newcomers as they strive to create a new life in Canada.

WELCOME CENTRE / CENTRAL INTAKE
The Welcome Centre is a multi-purpose space that offers computer access and information / community referrals. This is the central area for all services at the Centre. Offers case management and speaks from a holistic approach that looks at all family's needs.

SETTLEMENT SERVICE
Provides confidential services at no cost to an individual, family and group basis; to newcomers and Canadian Citizens residing in the Niagara Peninsula.

Settlement Services Include:
* Information and documentation assistance pertaining to immigration, settlement and citizenship
* Orientation and workshops for newcomers
* Counselors provide service in several languages such as: English, French, Spanish, Arabic, Tagalog, Mandarin, Hungarian and Hebrew

For more information call 905-685-6589 ext 225

ENGLISH LANGUAGE INSTRUCTION
Language instruction for Newcomers to Canada (Literacy and Levels 1-6); ESL (English as a Second Language) in partnership with the Niagara District School Board

For more information call 905-685-6589 ext 242

COMMUNITY CONNECTIONS:
As part of the initiative "Welcoming Communities", newcomers receive help to establish social and professional networks that will enable them to integrate into their community and to feel welcome. Canadian volunteers and immigrants participate together in social events, language and mentor-ship matches and conversation circles to help immigrants develop language skills and knowledge of the community. The program helps newcomers to Canada make contacts with Canadian volunteers for cultural exchange and professional support during the settlement process. This program is available in St.Catharines, Niagara Falls and Welland.

For more information call 905-685-6589 ext 228

YOUTH SERVICES
Offers many opportunities for young immigrants aged 13 to 24 years to make friends, learn more about their community and participate in various activities such as youth group, cooking classes, sports and arts. Provides support to young people including: application for admission to university or college, tutors, resumes, how to find a job, educational workshops, finding volunteer work in the community etc.

For more information call 905-685-6589 ext 243

SKILLS TRAINING
Programs such as Health and Safety, Customer Service, Small Business, Computer Training is provided on an on-going basis

For more information call 905-685-6589 ext 226

JOB SEARCH PROGRAM (JSW)
An Employment Assessment Program which helps to create an Employment Action Plan. Offer one-on-one assistance and many workshops and sessions to choose from. Call to book an Employment Assessment

For more information call 905-685-6589 ext 231

CARE FOR NEWCOMER CHILDREN (COMBINED CARE)
Long term care offered from September through June for parents attending the Centre's LINC/ESL classes. This care is provided to children from the ages of 6 months - 6 years of age.
Short term care is available throughout the year for children from the ages of 6 months - 12 months, whose parents may be attending a workshop or appointment offered here at the NFAMC.

RENTAL SPACE
Offers rooms for rent in the evenings and weekends. Robertson Hall is available for large groups and classrooms for small groups. The Hall has two floors and a full kitchen.

For more information, call 905-685-6589 ext 232

https://www.folk-arts.ca

generalenquiries@folk-arts.ca

Office: 905-685-6589

Mon-Fri 8:30 am-4:30 pm

Welland Heritage Council and Multicultural Centre

26 East Main St
Welland, ON
L3B 3W3

  • Needs assessment and Information and referral to community and social services
  • Help filling out government forms including housing and immigration sponsorship forms
  • Assistance for privately sponsored refugees and their sponsors
  • Workshops on Canadian culture and lifestyle
  • English as a Second Language -- English for Life and Work in Canada
  • Legal assistance with all immigration documents
  • Assistance with foreign credential recognition and re-entering career in Canada, loan information
  • Offers a variety of positions for volunteers

http://www.wellandheritagecouncil.com

info@wellandheritagecouncil.com

Office: 905-732-5337

Toll Free: 1-888-764-9041

Fax: 905-732-0212

Mon-Fri 8:30 am-4:30 pm * Emergency appointments Wed 4:30 pm-6 pm

YMCA of Niagara - Immigrant Services

285 Bunting Rd
St Catharines, ON
L2M 7T9

Newcomer Information Centre -- Multilingual staff provide up-to-date information and refer clients to various programs throughout the Niagara Region. Immigrants will receive an orientation to available services and workshops on topics related to their settlement needs.

Clients are welcome to use computers, photocopiers, printers and telephones. Contact 905-684-3500 ext 450 or scnic@niagara.ymca.ca for details.

Coordinated Language Assessment and Referral Centre -- Eligibility screening, language skills assessment and referral to government-funded English language programs including Language Instruction for Newcomers to Canada (LINC), LINC Home Study, English as a Second Language (ESL) programs, Enhanced Language Training (ELT), Occupation-Specific Language Training (OSLT), and Specialized Language Training (SLT)

Settlement Workers In Schools -- A link between newcomer families, schools and the community, explain essential school information to newcomers and refer them to appropriate school staff, facilitate the settlement of newcomers and inform them about services and programs. Services offered are primarily information and referral. Contact Rohaina Saqib at 905-684-3500 ext 437 or rohaina.saqib@niagara.ymca.ca. Program can also be accessed by requesting SWIS support from the principal of the school the student is attending.

https://www.ymcaofniagara.org

scemployment@niagara.ymca.ca

Office: 905-684-3500

Fax: 905-688-9629

Mon-Fri 8 am-5:30 pm

YMCA of Niagara - Immigrant Services

8123 Lundy's Lane, Unit 6, Unit 14 and 15
Niagara Falls, ON
L2H 1H3

Newcomer Information Centre -- Multilingual staff provide up-to-date information and refer clients to various programs throughout the Niagara Region. Immigrants will receive an orientation to available services and workshops on topics related to their settlement needs.

Clients are welcome to use computers, photocopiers, printers and telephones. Contact 905-684-3500 ext 450 or scnic@niagara.ymca.ca for details.

Coordinated Language Assessment and Referral Centre -- Eligibility screening, language skills assessment and referral to government-funded English language programs including Language Instruction for Newcomers to Canada (LINC), LINC Home Study, English as a Second Language (ESL) programs, Enhanced Language Training (ELT), Occupation-Specific Language Training (OSLT), and Specialized Language Training (SLT)

Settlement Workers In Schools -- A link between newcomer families, schools and the community, explain essential school information to newcomers and refer them to appropriate school staff, facilitate the settlement of newcomers and inform them about services and programs. Services offered are primarily information and referral. Contact Rohaina Saqib at 905-684-3500 ext 437 or rohaina.saqib@niagara.ymca.ca. Program can also be accessed by requesting SWIS support from the principal of the school the student is attending.

https://www.ymcaofniagara.org

nfemployment@niagara.ymca.ca

Office: 289-296-8400

Fax: 289-296-9752

Mon-Fri 8 am-4:30 pm