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Community Belonging

Outreach Services

Bethesda - Adult Outreach Services

3280 Schmon Pkwy
Thorold, ON
L2V 4Y6

Offers a wide range of outreach services to adults who have special needs

Behaviour Support Services

Engage people through an initial consultation, and support may include:

  • Complex Behaviour Support Plans
  • Positive supports and Preventative Strategies
  • Intensive Behaviour Supports - intended for individuals with complex needs requiring intensive programming within-group living settings
  • Behaviour Support Revision Clinics
  • Skill Building Groups
  • Professional Consultations
  • Partnerships (CMHA Niagara Safe Bed Program, Niagara Health)

Chaplaincy and Bereavement Support Services

Offers support to individuals throughout the Niagara and Hamilton areas to encourage and support each individual's faith or spiritual needs. Hamilton's services are faith focused. The program is accessed directly through Bethesda's Chaplain at 905-684-6918 ext 331. This program provides support in three main areas:

  • Trauma, Grief, and Bereavement Services in the Niagara and Hamilton Regions
    • The focus on the Christian faith is the differentiator to other similar services
  • Spiritual Life Coaching and Formation
    • Providing support and working with people one-on-one to enable them to lead their best lives from a spiritual perspective
  • Building Community
    • Groups offered to people that are supported at Bethesda.

Clinical Services

In Hamilton, Niagara, Brant, Haldimand and Norfolk Regions, Bethesda's Adult Clinical Services provides comprehensive person-centred assessments, treatments, consults, and educational and training opportunities. You can access these services through Developmental Services Ontario (DSO). The Clinical Services multidisciplinary team includes Psychometrists, Occupational Therapists, Speech & Language Pathologists, Social Workers, Behaviour Consultants, Clinical Resource Consultants, and Mental Health Nurses. We are working towards becoming a Trauma-Informed Agency. The team works collaboratively with the individual and their support by offering a variety of services:

  • Mental Health and Wellness Services
  • Occupational Therapy
  • Speech-Language Pathology
  • Psychology
  • Behaviour Support Services
  • Clinical Resource Consultation

Dual Diagnosis Justice Case Management

Cross-sector coordination support to divert people with a developmental disability or dual diagnosis in conflict with the law, where appropriate, through securing services or treatment in place of the usual criminal justice proceedings of the trial and/or incarceration. The Dual Diagnosis Justice Case Management program can be accessed directly at 1-800-789-1773 or through Developmental Services Ontario (DSO).



Office: 905-684-6918

Fax: 905-684-5866

Mon-Fri 8:30 am-4:30 pm

Brain Injury Community Re-Entry (Niagara) Inc

3340 Schmon Pkwy
Unit 2 St Catharines, ON
L2V 4Y6

Community-based support and rehabilitation services to adults living with the effects of an acquired brain injury * family and support persons are encouraged to participate

Programs include:

  • Community Outreach Support Services
  • Residential Services (24-hour support)
  • Supportive Housing Services (on-site staff support)
  • Vocational Services (pre-employment, return-to-work, and job coaching)
  • Psychological Services
  • Social Work
  • Therapeutic Recreational Services
  • Educational opportunities for individuals and families



Office: 905-687-6788

Toll Free: 1-800-996-8796

Fax: 905-641-2785

Mon-Fri 8 am-4 pm

Niagara (Region of). Community Services Department - Seniors Services - Seniors Community Programs: Outreach Services

1815 Sir Isaac Brock Way
Thorold, ON
L2V 4T7

Community Workers offer short-term, non-crisis support for older adults,for service navigation, support for connections, education, advocacy and risk reduction strategies for older adults to help them stay safe and independent living in their homes in the community.

A Community Worker will provide service either in-person, over the telephone or virtually. Services are provided upon consent from the older adult. Community Workers can coordinate referrals on behalf of the older adult to improve safety, independence and quality of life, and work closely with other agencies and specialized teams to optimize supports.


Office: 905-984-2621

Toll Free: 1-877-212-3922

Fax: 905-984-6409

Office Mon-Fri 8:30 am-4:30 pm

Positive Living Niagara

120 Queenston St
St Catharines, ON
L2R 2Z3

COVID-19: Fully operational. No drop-ins accepted at this time. Call ahead to book an appointment.

Supports for people affected by or infected with HIV/AIDS * helps people remain independent in their own homes for as long as possible * referral to other community services


  • education through the delivery of workshops, education sessions, resources and materials, speakers, peer education services
  • referral to qualified medical, dental, mental health and legal services
  • crisis intervention
  • support groups
  • friendly visiting
  • counselling services
  • community outreach
  • caregiver support
  • supportive housing
  • 24 hr, case management, 'to-your-door' home supports for community residents
  • immigrant/refugee, migrant worker, newcomer assistance, families, singles, or couples
  • StreetWorks-needle exchange
  • Safe Injection Site
  • Naloxone training
  • volunteer groups providing fundraising events
  • Public Health Nurse available Monday afternoons for HIV, Hep C and STI testing as well as wound care

On-site rapid HIV testing Tuesday mornings * Testing services also include Hep C, STI and pregnancy testing and teaching * Also provides wound and abscess care services * Tuesday afternoons a Hepatitis C Outreach Worker is available for education and referrals to the Hepatitis C Care Clinic



Office: 905-984-8684

StreetWorks Outreach Van: 905-328-6715

Toll Free: 1-800-773-9843

After Hours: 905-984-8684 ext 138

Fax: 905-988-1921

Main Office Mon-Fri 9 am-5 pm
Supportive Housing Mon-Sun 24 hours
StreetWorks Van Mon-Fri 6 pm-10:30 pm
HIV with Public Health Nurse Mon 1 pm-3 pm and in mobile van on Wed evenings