Older Adult Infolink
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Economic Prosperity

Big Brothers Big Sisters of Niagara - Nearly New Store

4311 Queen St
Niagara Falls, ON
L2E 2K9

A volunteer-run thrift shop that sells donated gently used clothing, small household items, books, toys and more at a reasonable cost. All proceeds benefit Big Brothers Big Sisters of Niagaras' professional mentoring programs that support local children and youth. Donations are welcome during store hours. Volunteers always needed for donation sorting, merchandising, and customer service.

https://niagara.bigbrothersbigsisters.ca/nearly-new-thrift-store/

nearlynewstore@bigbrothersbigsisters.ca

Office: 905-374-2679

Tue-Sat 11 am-3 pm

Canada. Canada Pension Plan


Toronto, ON

Monthly retirement pension, beginning as early as 60 years or as late as 70 years

  • full pension if started at 65 years
  • reduced pension if started before 65 years
  • increased pension if started after 65 years
Post-Retirement Benefit -- for workers 60-70 years who continue to contribute to CPP while receiving a CPP pension

Disability benefits -- for contributors under 65 years
  • allowance for dependent children
Survivor benefits -- monthly pension for surviving spouse or common law partner
  • children's benefit for dependent children of deceased contributor
  • death benefit (lump sum payment to estate, or persons responsible for funeral costs)
Amount of benefits payable is in proportion to contributions
  • pension credits earned by either spouse may be divided equally (credit splitting) on termination of marriage or common law partnership
Social Security Tribunal, 1-877-227-8577 -- independent appeal process for Canada Pension Plan decisions, see separate entry

Program of Employment and Social Development Canada, delivered by Service Canada

Retirement Hub - information and resources on pensions and retirement planning

https://www.canada.ca/en/services/benefits/publicpensions/cpp.html

Office: 1-800-277-9914

Office: 1-800-277-9915

TTY: 1-800-255-4786

Recorded information Mon-Sun 24 hours, all Mon-Fri 8:30 am-4:30 pm to speak to an agent

Canada. Canada Revenue Agency - St Catharines Tax Services Office

32 Church St
Main Fl St Catharines, ON
L2R 3B7

Administers tax laws for the Government of Canada and for most provinces and territories, and administers various social and economic benefit and incentive programs delivered through the tax system.

Provides information on income tax deductions, credits and exemptions including:

  • GST/HST Credit
  • Canada Child Benefit
  • Ontario Trillium Benefit

https://www.canada.ca/en/revenue-agency.html

Office: 1-800-959-8281

Businesses & Self Employed Inidviduals: 1-800-959-5525

TIPS automated information: 1-800-267-6999

Benefits enquiries (GST/HST, CCB): 1-800-387-1193

Fax: 905-688-5996

TTY: 1-800-665-0354

Telephone enquiries Mon-Fri 8 am-8 pm, Sat 9 am-5 pm

Canada. Employment Insurance


Toronto, ON

Service Overview

  • Temporary financial assistance and support in finding new employment
  • claimants must conduct a reasonable job search to remain eligible
  • Basic benefit rate is 55% of average insured earnings
  • maximum weekly benefit $650
  • duration of benefits based on insured weeks of work and regional unemployment rate
Working While on Claim
  • claimants keep 50 cents of EI benefits for every dollar earned in wages, up to a maximum of 90% of weekly earnings
  • claimants may choose instead to earn up to 40% of regular benefits or $75 per week (whichever is higher) with no reduction in EI payment
Family Supplement
  • for low income families who receive the Canada Child Benefit (see separate entry)
  • amount based on annual net family income
  • supplement will be added to EI payment
Special benefits
  • 26 weeks sickness benefits
  • 26 weeks compassionate care benefits
  • 35 weeks for family caregivers to care for critically ill or injured children, and 15 weeks to care for critically ill or injured adults
  • 15 weeks maternity benefits
  • 40 weeks standard parental, 69 weeks extended parental benefits available to natural, legal or adoptive parents -- benefits can be shared by both parents
Claimants may be able to receive combination of special benefits

My Service Canada Account
  • computer access to claim information
Social Security Tribunal, 1-877-227-8577​
  • independent appeal process for Employment Insurance decisions, see separate entry
Job Bank www.jobbank.gc.ca
  • online employment information and job postings
  • employers can post jobs online
  • see separate entry
Program of Employment and Social Development Canada, delivered by Service Canada

http://www.canada.ca/en/services/benefits/ei.html

Office: 1-800-206-7218,

Office: 1-800-808-6352

Automated Telephone Reporting Service Englishing Service: 1-800-531-7555

Automated Telephone Reporting Service French English Reporting Service: 1-800-431-5595

Social Security Tribunal : 1-877-227-8577

TTY: Toll free 1-800-529-3742

Recorded information Mon-Sun 24 hours

  • call Mon-Fri 8:30 am-4:30 pm to speak to an agent

Canada. Old Age Security Programs


Toronto, ON

Old Age Security (OAS)

  • Monthly pension to legal residents of Canada 65 years and older
  • full pension to those who have lived in Canada for at least 40 years after turning 18
  • partial pension may be available
Guaranteed Income Supplement (GIS) -- Monthly supplement for low income OAS recipients living in Canada

Allowance -- Monthly benefit for low income spouses (60-64 years) of GIS recipients; based on combined income of the couple

Allowance for the Survivor -- Monthly benefit for low income widowed spouses 60-64 years

Social Security Tribunal, 1-877-227-8577 -- independent appeal process for Old Age Security decisions, see separate entry

Programs of Employment and Social Development Canada, delivered by Service Canada

Guaranteed Annual Income System (GAINS), 1-866-668-8297 -- monthly supplement to low income Ontario seniors receiving OAS and GIS
  • program of the Ontario Ministry of Finance

Retirement Hub - information and resource on pension and retirement planning

https://www.canada.ca/en/services/benefits/publicpensions/cpp/old-age-security.html

Office: 1-800-277-9914

Office #2: 1-800-277-9915

TTY: Toll free 1-800-255-4786

Recorded information Mon-Sun 24 hours, call Mon-Fri 8:30 am-4:30 pm to speak to an agent

Christian Benefit Thrift Shop

254 Grantham Ave
St Catharines, ON
L2M 4Z7

Thrift store selling clothing, kitchenware, household goods, footwear, jewellery, electronics, crafts, toys, books, antiques, folk art, fine art, collectibles, sports equipment, and more.

Furniture, large appliances, and TVs are not accepted.

This organization falls under the Mennonite Central Committee Ontario charitable organization.

https://mccthriftontario.com/stcatharines/

cbts@mcco.ca

Office: 905-682-8944

Mon-Wed, Sat 9 am-5 pm * Thu-Fri 9 am-8 pm

Community Care of West Niagara

4309 Central Ave
Lincoln, ON
L0R 1B6

Programs include:

Food Bank: Available once per month for perishable and non-perishable grocery pickup, and once per week for perishable items such as fresh produce, bread and any items we may have an excess of.

Housing: Provides support in completion of Niagara Regional Housing applications. Assesses the need for and makes referrals to partners and emergency shelters.

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

Dental Assistance: Brushed Aside partner agency. Provide access to dental care for adults in need of dental treatment for pain/infection or dentures.

Identification Clinic: In partnership with Community Care St Catharines, assists clients with replacing birth certificates, citizenship cards, records of landing, marriage certificates, health cards, and delayed statements of birth. Clients can also access safe storage of identifications.

Trusteeship: In partnership with Community Care St Catharines, provides money management and direct distribution of funds to eligible clients.

Canadian Tire Jumpstart: Provides financially disadvantaged children, aged 4-18 years, with the opportunity to participate in sports and recreational activities.

Back to School Program: Provides a backpack filled with school supplies to children and youth from low-income families. Works in partnership with the Jumpstart Sneaker Program in providing a new pair of sneakers. Clients can call the main number or email clientservices@communitycarewn.ca to register.

Birthday Program: Registered clients can select gifts for their children's birthdays.

CCWN gratefully accepts donations of fresh perishable and nonperishable food items. Please drop off donations at receiving area (rear of building) Mon-Fri 9 am-4 pm.

https://www.communitycarewn.ca

reception@communitycarewn.ca

Office: 905-563-5822

Mon-Fri 8:30 am-4:30 pm * Client Food Room Tue-Thu 9 am-3 pm, Fri 9 am-12 noon

Community Care of West Niagara

3831 Victoria Ave
Vineland , ON
L0R 2C0

Programs include:

Food Bank: Available once per month for perishable and non-perishable grocery pickup, and once per week for perishable items such as fresh produce, bread and any items we may have an excess of.

Housing: Provides support in completion of Niagara Regional Housing applications. Assesses the need for and makes referrals to partners and emergency shelters.

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

Dental Assistance: Brushed Aside partner agency. Provide access to dental care for adults in need of dental treatment for pain/infection or dentures.

Identification Clinic: In partnership with Community Care St Catharines, assists clients with replacing birth certificates, citizenship cards, records of landing, marriage certificates, health cards, and delayed statements of birth. Clients can also access safe storage of identifications.

Trusteeship: In partnership with Community Care St Catharines, provides money management and direct distribution of funds to eligible clients.

Canadian Tire Jumpstart: Provides financially disadvantaged children, aged 4-18 years, with the opportunity to participate in sports and recreational activities.

Back to School Program: Provides a backpack filled with school supplies to children and youth from low-income families. Works in partnership with the Jumpstart Sneaker Program in providing a new pair of sneakers. Clients can call the main number or email clientservices@communitycarewn.ca to register.

Birthday Program: Registered clients can select gifts for their children's birthdays.

CCWN gratefully accepts donations of fresh perishable and nonperishable food items. Please drop off donations at receiving area (rear of building) Mon-Fri 9 am-4 pm.

https://www.communitycarewn.ca

reception@communitycarewn.ca

Office: 905-563-5822

Outreach Program Tue-Thu 1 pm-5 pm * FEED Niagara: Mon-Fri 8:30 am-4:30 pm

Community Care, St Catharines and Thorold - Food Bank

12 North St
St Catharines, ON
L2R 2S3

Accepts donations of and distributes food to residents facing financial challenges.

https://www.communitycarestca.ca

bettylou@communitycarestca.ca

Office: 905-685-1349

Mon-Fri 10 am-12 noon, 1 pm-3 pm

Community Care, St Catharines and Thorold - Food Bank

19 Albert St W
Thorold, ON
L2V 2G2

Accepts donations of and distributes food to residents facing financial challenges.

https://www.communitycarestca.ca

bettylou@communitycarestca.ca

Office: 905-227-9240

Mon-Fri 10 am-12 noon, 1 pm-3 pm

Community Care, St Catharines and Thorold - Homelessness Prevention Services

129 Church St
St Catharines, ON
L2R 3E2

  • Eviction Prevention and Homelessness Prevention Program
  • Identify and work closely with those at risk of homelessness due to landlord eviction or other types of housing loss
  • Referrals to legal support, income supports and other programs
  • Support solutions to tenancy issues
  • Assistance with discharge from institutions
  • ID Clinic for vulnerable people without a permanent address
  • Referrals to other resources, programs and services in the community
  • Engage with landlords and help mediate
  • Rapid rehousing for those who've lost housing in the last 30 days
  • Help finding safe alternatives to shelter
  • Assistance with the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

https://www.communitycarestca.ca

housing@communitycarestca.ca

Office: 905-984-8955 ext 214

Fax: 905-984-8838

Mon-Fri 9 am- 12 noon, 1 pm-3 pm

Community Outreach Program Erie

32 Dufferin St
Fort Erie, ON
L2A 2T5

A referral agency and resource centre. Offers a community emergency food bank.

outreach@becon.org

Office: 905-871-2526

Fax: 905-871-8430

Mon-Thu 8:30 am-4 pm * Fri 8:30 am-3 pm

Community Support Services of Niagara - Meals on Wheels

5045 Valleyview Rd
Lincoln, ON
L0R 1B2

Choice of nutritious hot or frozen meals delivered to client's home by friendly volunteers. Hot meals are available Mondays to Fridays (choice of days) over the noon hour. Frozen meals are selected from a rotating menu and delivered once per week.

https://happyinmyhome.ca/

Office: 905-563-9501

Fax: 905-563-9502

Mon-Fri 8:30 am-4 pm

Community Support Services of Niagara - Meals on Wheels

Seaway Mall; 800 Niagara St
R30 Welland, ON
L3C 5Z4

Choice of nutritious hot or frozen meals delivered to client's home by friendly volunteers. Hot meals are available Mondays to Fridays (choice of days) over the noon hour. Frozen meals are selected from a rotating menu and delivered once per week.

https://happyinmyhome.ca/

Office: 905-788-3181

Fax: 905-788-3182

Mon-Fri 8:30 am-4 pm

Credit Canada

36 Page St, Ste 411
St Catharines, ON
L2R 4A7

A non-profit organization offering confidential credit counselling at low or no cost.

Services include:

  • Assessment of income and expenses
  • Money management advice
  • Credit Counselling
  • Budgeting assistance
  • Debt management program
  • Advocacy
  • Public education, in-house or out in the community

https://www.creditcanada.com

info@creditcanada.com

Office: 416-228-3328

Toll Free: 1-800-267-2272

Fax: 416-228-1164 ; 1-885-805-1164

Mon-Thu 8 am-6 pm, Fri 8 am-5 pm, Sat 8 am-4 pm

Crystal Ridge Dream Center - Community Kitchen

385 Derby Rd
Fort Erie , ON
L0S 1B0

Provide take out meals to marginalized individuals including those that are low income or living in poverty, individuals in group homes or supportive living due to mental illness, and the senior and elderly populations.

https://www.crystalridgedreamcenter.com

info@crystalridgedreamcenter.com

Office: 289-476-0126

Tue, 11 am-1 pm

Fonthill Lions Club

103 Hurricane Rd
Pelham, ON
L0S 1E0

A service club that raises funds for a variety of organizations and sight or hearing related projects. Supports Lake Joe, Camp Huronda, Camp Dorset, Pelham Cares, Welland Hospital Foundation, Pelham Summer Day Camp and other Lions-related projects. Also sponsors local minor sport teams.

May be able to assist in the purchase of glasses or hearing aids for individuals if funds are available. Also collects used glasses for distribution to other countries.

https://www.fonthilllions.ca

fonthilllions@gmail.com

Clubhouse : 905-892-5852

Call for information

For the Needy - Not the Greedy - For the Needy - Not the Greedy

6934 Kinsmen Court N
Niagara Falls, ON
L2H 0Y5

Supply a wide variety of medical equipment and assistive devices to individuals or organizations in need, when resources are available. The organization has been able to donate wheelchairs, walkers, operating tables, syringes, food supplements, infrared wheelchairs, alcohol swabs, CPAP machines etc.

fortheneedynotthegreedy@cogeco.net

Office: 289-296-8079

Wed-Fri 9 am-2 pm

Fort Erie Lions Club

Douglas Heights Senior Centre; 265 High St
Fort Erie, ON
L2A 3R4

A service club for men and women that raises funds for a variety of charitable organizations.

May be able to help with the purchase of glasses for individuals on a low income through the group's Health and Welfare Committee. Also may be able to help with assistance for hearing aids, equipment, etc. Provide Dog Guides for the blind, hearing impaired or physically handicapped. Also promote the idea of development of programs to eliminate unnecessary blindness throughout the world.

They sponsor the Squadron 337 Air Cadets in Fort Erie so that the youth do not pay for this program.

Office: 905-871-7761

Third Thu 6:30 pm, Sep-Jun

Fort Erie Meals on Wheels

St Paul's Anglican Church; 32 Idylewylde St
Lower Level Fort Erie, ON
L2A 2L1

A non-profit, volunteer service delivering hot and/or frozen nutritious meals at a reasonable cost. Also provides a social contact and a security check on their well-being. A monthly lunch out program is also available.

Hot meals are prepared by 12 Carrots Catering and frozen meals are prepared at Niagara Ina Grafton Gage Village, St Catharines.

femow@bellnet.ca

Office: 1-877-665-6325

Fax: 905-871-9261

Office Mon-Fri 8 am-3 pm
Hot Meal Delivery Mon-Fri 11 am-1 pm
Frozen Meal Delivery Wed 11 am-1 pm

GBF Community Services

40 Elm St
Grimsby, ON
L3M 4G3

A registered, not for profit community agency that provides social service assistance to members of the Grimsby community who are experiencing financial hardship. Services ensure those in need receive the basic provision of food security (i.e. food bank and holiday hampers), housing assistance (i.e. rent and utility assistance), health and wellbeing support (i.e. medical and dental assistance), a Back-to-School Program, and a retail store that is available for all in the community.

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) and the Low-Income Energy Assistance Program (LEAP) for emergency financial assistance for low income households facing gas or hydro (Grimsby Power) disconnection.

https://gbfgrimsby.com/

info@gbfgrimsby.com

Office: 905-309-5664

Fax: 905-945-6233

Food bank Tue-Fri 10 am-2 pm
Retail Store Mon, Tue, Wed, Fri, Sat 10 am-4:30 pm * Thu 10 am-8 pm
Donations Mon, Tue, Wed, Fri, Sat 10 am-4 pm * Thu 10 am-7:30 pm

Goodwill Industries Niagara - Retail Store and Training Centre

6777 Morrison St
Niagara Falls, ON
L2E 6M8

A retail store and training centre offering a selection of clothing, house wares, household goods, furniture, appliances, books.

Donations may be dropped off during store hours.

https://www.goodwillniagara.com

roumi@goodwillniagara.com

Office: 905-357-9500

Fax: 905-357-9679

Mon-Fri 9 am-9 pm Sat-Sun 9 am-5 pm

Goodwill Industries Niagara - Retail Store and Training Centre

45-53 West Side Rd
Port Colborne, ON
L3K 5Y7

A retail store and training centre offering a selection of clothing, house wares, household goods, furniture, appliances, books.

Donations may be dropped off during store hours.

https://www.goodwillniagara.com

bob@goodwillniagara.com

Office: 289-478-1330

Mon-Fri 9 am-9 pm Sat-Sun 9 am-5 pm

Goodwill Industries Niagara - Retail Store and Training Centre

Glendale Plaza; 228 Glendale Ave
St Catharines, ON
L2T 3Y6

A retail store and training centre offering a selection of clothing, house wares, household goods, furniture, appliances, books.

Donations may be dropped off during store hours.

https://www.goodwillniagara.com

bob@goodwillniagara.com

Office: 905-688-9937

Fax: 905-688-8419

Mon-Fri 9 am-9 pm Sat-Sun 9 am-5 pm

Goodwill Industries Niagara - Retail Store and Training Centre

Lincoln Mall Plaza; 495 Welland Ave
St Catharines, ON
L2M 6P3

A retail store and training centre offering a selection of clothing, house wares, household goods, furniture, appliances, books.

Donations may be dropped off during store hours.

https://www.goodwillniagara.com

roumi@goodwillniagara.com

Office: 905-684-7741

Fax: 905-641-5769

Mon-Fri 9 am-9 pm Sat-Sun 9 am-5 pm

Goodwill Industries Niagara - Retail Store and Training Centre

572 Niagara St
Welland, ON
L3C 6T8

A retail store and training centre offering a selection of clothing, house wares, household goods, furniture, appliances, books.

Donations may be dropped off during store hours.

https://www.goodwillniagara.com

roumi@goodwillniagara.com

Office: 905-714-7953

Fax: 905-714-7954

Mon-Fri 9 am-9 pm Sat-Sun 9 am-5 pm

Goodwill Industries Niagara - Retail Store and Training Centre

1 Churchill Ave
Welland, ON
L3B 0A8

A retail store and training centre offering a selection of clothing, house wares, household goods, furniture, appliances, books.

Donations may be dropped off during store hours.

https://www.goodwillniagara.com

bob@goodwillniagara.com

Office: 289-820-7126

Fax: 289-820-4945

Mon-Fri 9 am-9 pm Sat-Sun 9 am-5 pm

Goodwill Industries Niagara - Retail Store and Training Centre

6840 McLeod Rd
Niagara Falls, ON
L2G 3G6

A retail store and training centre offering a selection of clothing, house wares, household goods, furniture, appliances, books.

Donations may be dropped off during store hours.

https://www.goodwillniagara.com

bob@goodwillniagara.com

Office: 905-356-6083

Mon-Fri 9 am-9 pm Sat-Sun 9 am-5 pm

Grantham Lions Club

732 Niagara St
St Catharines, ON
L2M 1V7

A service club made up of community-minded men and women that raise funds for a variety of causes. New members are always welcome to join. Requests for funding must be forwarded in writing.

https://www.granthamlionsclub.com

granthamlion@gmail.com

Clubhouse and Hall Rental: 905-935-8434

Call for information

Habitat for Humanity Niagara - ReStore

185 South Service Rd
Grimsby, ON
L3M 4H6

The ReStore is a social enterprise retailer that accepts and resells donations of new and gently used furniture, appliances, décor and home improvement building materials. All proceeds from the ReStore fund Habitat for Humanity and help build homes in the community for those in need of a safe place to call home.

https://www.habitatniagara.ca

grcashdesk@habitatniagara.ca

Office: 905-309-7365

Mon-Sat 9 am-5 pm * Donations Mon-Sat 9 am-4 pm

Habitat for Humanity Niagara - ReStore

2499 Hwy 20
Pelham, ON
L0S 1E6

The ReStore is a social enterprise retailer that accepts and resells donations of new and gently used furniture, appliances, décor and home improvement building materials. All proceeds from the ReStore fund Habitat for Humanity and help build homes in the community for those in need of a safe place to call home.

https://www.habitatniagara.ca

fhcashdesk@habitatniagara.ca

Office: 905-892-2499

Mon-Sat 9 am-5 pm * Donations Mon-Sat 9 am-4 pm

Habitat for Humanity Niagara - ReStore

150 Bunting Rd
St Catharines, ON
L2P 3G5

The ReStore is a social enterprise retailer that accepts and resells donations of new and gently used furniture, appliances, décor and home improvement building materials. All proceeds from the ReStore fund Habitat for Humanity and help build homes in the community for those in need of a safe place to call home.

https://www.habitatniagara.ca

sccashdesk@habitatniagara.ca

Office: 905-685-7365

Mon-Sat 9 am-5 pm * Donations Mon-Sat 9 am-4 pm

Holy Trinity Anglican Church Welland

77 Division St
Welland, ON
L3B 3Z8

Offers ministry and Anglican worship in a traditional setting.

Hygiene & Food Pantry available once per month for those in need. Upon registration, clients will be given a individual shopping list. Items will be shopped for them on a monthly basis. Changes to shopping list can be made monthly. Items be bagged and handed out once a month.

Some of the items available at the pantry include, but are not limited to, the following:

  • perishable and non-perishable food
  • shampoo
  • laundry detergent and cleaning products
  • toilet paper
  • deodorant and other personal care items
  • diapers
  • feminine hygiene products
  • bladder control products
Donations are always welcome and can be dropped off at the church office.

Now offering a daily takeout breakfast to those in need. Also offer a Christmas Day Community Dinner to anyone in need. Due to COVID-19 restrictions, please contact the church for information about each program.

http://www.holytrinitywelland.ca

holytrinitywelland@cogeco.net

Office: 905-734-3543

Fax: 905-734-9344

Office Hours Tues. Wed, Fri 8:30 am-1:30 pm
Worship Services Sun 8 am, 10 am,
Hygiene & Food Pantry Third Wed 3:30 pm-6 pm
Breakfast Program Mon-Sun 7:30 am-8:30 am

Hope Centre (The) - Community Lunch Program

570 King St
Welland, ON
L3B 3L2

Serves lunch 5 days a week to individuals and families in need.

https://www.thehopecentre.net

info@thehopecentre.net

Office: 905-788-0744

Fax: 905-788-0748

Mon-Fri 11 am-1 pm

Hope Centre (The) - Financial and Community Programs

570 King St
Welland, ON
L3B 3L2

Programs include:

Utility Assistance: Provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

Trusteeship: assists clients in effective budgeting * ensuring rent and bills are paid directly to the landlord and service providers to prevent evictions/disconnections

Dental: Brushed Aside partner agency - Limited assistance available for the treatment of pain/infection or dentures provided through a partnership with the United Way and other local agencies.

One Sight Program: assists clients with obtaining prescription eyeglasses

Homelessness Prevention Coordinator: provide housing information, assistance with goal setting, advocacy and emotional support

Kacey Lynn Fund: financial assistance to eligible families with children encountering health and dental expenses beyond their income and/or health benefits

https://www.thehopecentre.net

info@thehopecentre.net

Office: 905-788-0744

Mon, Tue, Thu, Fri 8:30 am-4:30 pm * Wed 11 am-7 pm

Hope Centre (The) - Food Bank

570 King St
Welland, ON
L3B 3L2

Provides supplementary groceries, including fresh fruits, vegetables and dairy products, (when available) to registered members once per month. Supply will depend on the donated products that are received.

https://www.thehopecentre.net

info@thehopecentre.net

Office: 905-788-0744

Fax: 905-788-0748

Mon, Tue, Thu, Fri 9:30 am-11:30 pm, 12:30 pm-3 pm * Wed 11:30 am-6:15 pm

Living Water Community Church

42 Ormond St S
Thorold, ON
L2V 1Y4

COVID-19: Community meals suspended until further notice.

A local congregation offering services in the Baptist faith.

Offers children and youth programs throughout the year.

Also offers a free community supper and lunch.

https://livingwatercommunitychurch.ca/

Office: 905-227-1922

Services Sun 10:30 am
Community Supper Third Fri 5 pm-7 pm (suspended)
Community Lunch hours not specified

March of Dimes Canada (GTA) - March of Dimes Canada, Thorold Regional Office

3340 Schmon Pkwy
Unit 1E Thorold, ON
L2V 4Y6

Offers a number of programs for seniors and adults with disabilities.

https://www.marchofdimes.ca

wdilts@marchofdimes.ca

Office: 905-687-8484

Toll Free: 1-800-263-4742

Fax: 905-685-6651

Mon-Fri 8:30 am-4:30 pm

Meals on Wheels Niagara Falls Ontario Inc

Allied Health Building; 5673 North St, Ste 101
Niagara Falls, ON
L2G 1J4

COVID-19: The lunch club and congregate dining programs are currently suspended.

Meals delivered at home to eligible seniors or adults with nutritional challenges

Services available:

  • social contact
  • safety check
  • frozen meals
  • congregate lunching
  • congregate dining offered in the common rooms of several seniors' apartment buildings

https://mealsonwheelsniagara.ca

mealsonwheels.nf@outlook.com

Office: 905-356-7548

Office: 905-356-9194

Fax: 905-356-4032

Office Mon-Fri 8 am-3 pm
Hot Meal Delivery Mon-Fri 11 am-1 pm
Frozen Meal Delivery Tue 12 noon-2 pm

Meals on Wheels Port Colborne Inc

953 Elm St
Port Colborne, ON
L3K 4R8

Hot Meals delivered at home to eligible people. Meals are now being prepared by "Gourmet At Home" a local company that prepares the meals fresh each day.

Services available:

  • Social contact
  • Safety check
  • Hot & frozen meals
  • Therapeutic diets
  • Monthly lunch-out program

http://www.mealsonwheelspc.ca

portmow@outlook.com

Office: 905-835-1581

Toll Free: 1-877-665-6325 ext 2

Fax: 905-835-8708

Mon-Fri 9 am-4 pm

Meals on Wheels Thorold-St Catharines

227 Bunting Rd
Unit L St Catharines, ON
L2M 3Y2

COVID-19: The congregate/lunch out dining program has been cancelled until further notice. Hot and frozen meals are still being delivered. All volunteers are being screened before picking up the food. Volunteers are calling clients upon arrival and letting them know meals will be put in a bag and left on their doorstep, table or cooler near their door.

Meals delivered at home to eligible people.

HOT MEALS: Delivered 5 days/week by volunteers

FROZEN MEALS: Delivered once/week based on menu order

FROZEN QUIK PAKS: Entrees with soups or desserts which may be delivered to hospital discharged persons requiring meals for the weekend or newly admitted eligible persons requiring frozen meals outside of the regular frozen delivery schedule.

LUNCHOUT PROGRAM: Twice monthly luncheon program promoting social interaction, recreation and/or educational activities for Seniors 55+ in accessible dining sites in St Catharines. Transportation is available for those who qualify.

volunteers@measlonwheels-tsc.ca

Office: 905-682-0333

Fax: 905-682-0343

Office Mon-Fri 9 am-4 pm
Hot Meal Delivery Mon-Fri 11 am-1 pm
Frozen Meal Delivery Wed 11 am-1 pm

Mission Thrift Store

4385 Hillview Dr
Lincoln, ON
L0R 1B8

A thrift shop staffed by volunteers that sells used clothing, household goods, and furniture at reasonable costs.

https://missionthriftstore.com

beamsville@missionthriftstore.com

Office: 905-563-6905

Mon-Fri 10 am-4:30 pm * Sat 10 am-3:30 pm

Mission Thrift Store

184 Scott St
St Catharines, ON
L2N 1H1

A thrift shop staffed by volunteers that sells used clothing, household goods, and furniture at reasonable costs.
Will pick up donations of furniture only. Furniture must be in very good condition or it will not be accepted. This determination will be made by the person doing the pick up. Will deliver items for a small fee.

https://missionthriftstore.com

st_catharines@missionthriftstore.com

Office: 905-704-0422

Mon-Wed, Fri-Sat 12 noon-5 pm * Thu 12 noon-8 pm

New to You Thrift Shop

59 Southworth St N
Welland, ON
L3B 1Y3

Sells used clothing, jewellery, small household appliances, books, toys, movies, music, costumes (year round), knick knacks, china and linens at reasonable cost.

Office: 905-735-4010

Mon-Sat 9:30 am-5 pm

Newark Neighbours

1534 Niagara Stone Road
Niagara-On-The-Lake, ON
L0S 1T0

A volunteer run organization and the only food bank and thrift store serving Niagara-on-the-Lake. The thrift store sells gently used clothing and footwear for women, men and children as well as jewelry, accessories, household items, small appliances, bedding and towels, collectibles and more at a low cost. All thrift store revenue is used to support the food bank.

Non-perishable food supplies are provided twice a month to registered clients; holiday hampers are distributed at Easter, Thanksgiving and Christmas.

https://www.newarkneighbours.ca

grantcis347@gmail.com

Office: 905-468-3519

Food bank Tue, Thu 9:30 am-1 pm
Thrift store Mon, Tue, Wed, Fri Sat 10 am-4 pm * Thu 10 am-7 pm

Niagara (Region of). Community Services Department - Social Assistance & Employment Opportunities

469 Central Ave
Fort Erie, ON
L2A 3T8

Provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants and their families to achieve independence through sustainable employment.

OW and ODSP clients or low income individuals may be eligible for additional benefits including:

Dental and Dentures: Financial help with emergency dental services and dentures

Funeral and Burial Services: Financial help for costs related to funeral, cremation or burial

Health: Financial help for essential health-related items and services

Housing Stability: Financial help to cover rent payments or if you're moving

Utility Relief: Financial help with electricity and natural gas bills

Community Services can also provide emergency assistance to members of the community who are not recipients of Ontario Works benefits provided they meet certain eligibility criteria. These benefits include Emergency and discretionary benefits (i.e. basic needs, benefits and shelter) and may be accessed by the working poor, Ontario Disability Support Program (ODSP) recipients and homeless individuals.

Financial assistance may be available for individuals looking after a child where the individual needing assistance is not the child's birth or adoptive parent.

Staff provide life stabilization supports and services that support individuals (OW and ODSP non-disabled adults) in reaching a level of stability that allows them to be involved in their community and participate in employment services.

https://www.niagararegion.ca/social-services/default.aspx

Office: 905-354-3561

Application/General Inquiry : 905-641-9230

Application/General Inquiry Toll Free : 1-866-627-1110

Cheque Inquiry (IVR): 1-800-808-2268

Fax: 905-994-7262

Mon-Fri 8:30 am-4:30 pm

Niagara (Region of). Community Services Department - Social Assistance & Employment Opportunities

5853 Peer St
Niagara Falls, ON
L2G 1X4

Provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants and their families to achieve independence through sustainable employment.

OW and ODSP clients or low income individuals may be eligible for additional benefits including:

Dental and Dentures: Financial help with emergency dental services and dentures

Funeral and Burial Services: Financial help for costs related to funeral, cremation or burial

Health: Financial help for essential health-related items and services

Housing Stability: Financial help to cover rent payments or if you're moving

Utility Relief: Financial help with electricity and natural gas bills

Community Services can also provide emergency assistance to members of the community who are not recipients of Ontario Works benefits provided they meet certain eligibility criteria. These benefits include Emergency and discretionary benefits (i.e. basic needs, benefits and shelter) and may be accessed by the working poor, Ontario Disability Support Program (ODSP) recipients and homeless individuals.

Financial assistance may be available for individuals looking after a child where the individual needing assistance is not the child's birth or adoptive parent.

Staff provide life stabilization supports and services that support individuals (OW and ODSP non-disabled adults) in reaching a level of stability that allows them to be involved in their community and participate in employment services.

https://www.niagararegion.ca/social-services/default.aspx

Office: 905-354-3561

Application/General Inquiry : 905-641-9230

Application/General Inquiry Toll Free : 1-866-627-1110

Cheque Inquiry (IVR): 1-800-808-2268

Fax: 905-353-1613

Mon-Fri 8:30 am-4:30 pm

Niagara (Region of). Community Services Department - Social Assistance & Employment Opportunities

92 Charlotte St
Port Colborne, ON
L3K 3E1

Provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants and their families to achieve independence through sustainable employment.

OW and ODSP clients or low income individuals may be eligible for additional benefits including:

Dental and Dentures: Financial help with emergency dental services and dentures

Funeral and Burial Services: Financial help for costs related to funeral, cremation or burial

Health: Financial help for essential health-related items and services

Housing Stability: Financial help to cover rent payments or if you're moving

Utility Relief: Financial help with electricity and natural gas bills

Community Services can also provide emergency assistance to members of the community who are not recipients of Ontario Works benefits provided they meet certain eligibility criteria. These benefits include Emergency and discretionary benefits (i.e. basic needs, benefits and shelter) and may be accessed by the working poor, Ontario Disability Support Program (ODSP) recipients and homeless individuals.

Financial assistance may be available for individuals looking after a child where the individual needing assistance is not the child's birth or adoptive parent.

Staff provide life stabilization supports and services that support individuals (OW and ODSP non-disabled adults) in reaching a level of stability that allows them to be involved in their community and participate in employment services.

https://www.niagararegion.ca/social-services/default.aspx

Office: 905-734-7975

Application/General Inquiry : 905-641-9230

Application/General Inquiry Toll Free : 1-866-627-1110

Cheque Inquiry (IVR): 1-800-808-2268

Fax: 905-834-4445

Mon-Fri 8:30 am-4:30 pm

Niagara (Region of). Community Services Department - Social Assistance & Employment Opportunities

234 Bunting Rd
St Catharines, ON
L2R 6Z4

Provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants and their families to achieve independence through sustainable employment.

OW and ODSP clients or low income individuals may be eligible for additional benefits including:

Dental and Dentures: Financial help with emergency dental services and dentures

Funeral and Burial Services: Financial help for costs related to funeral, cremation or burial

Health: Financial help for essential health-related items and services

Housing Stability: Financial help to cover rent payments or if you're moving

Utility Relief: Financial help with electricity and natural gas bills

Community Services can also provide emergency assistance to members of the community who are not recipients of Ontario Works benefits provided they meet certain eligibility criteria. These benefits include Emergency and discretionary benefits (i.e. basic needs, benefits and shelter) and may be accessed by the working poor, Ontario Disability Support Program (ODSP) recipients and homeless individuals.

Financial assistance may be available for individuals looking after a child where the individual needing assistance is not the child's birth or adoptive parent.

Staff provide life stabilization supports and services that support individuals (OW and ODSP non-disabled adults) in reaching a level of stability that allows them to be involved in their community and participate in employment services.

https://www.niagararegion.ca/social-services/default.aspx

Office: 905-641-9960

Application/General Inquiry : 905-641-9230

Application/General Inquiry Toll Free : 1-866-627-1110

Cheque Inquiry (IVR): 1-800-808-2268

Fax: 905-984-8760

Mon-Fri 8:30 am-4:30 pm

Niagara (Region of). Community Services Department - Social Assistance & Employment Opportunities

250 Thorold Rd
Welland, ON
L3C 3W2

Provides financial assistance and a range of employment supports and activities, in partnership with community agencies, to enable participants and their families to achieve independence through sustainable employment.

OW and ODSP clients or low income individuals may be eligible for additional benefits including:

Dental and Dentures: Financial help with emergency dental services and dentures

Funeral and Burial Services: Financial help for costs related to funeral, cremation or burial

Health: Financial help for essential health-related items and services

Housing Stability: Financial help to cover rent payments or if you're moving

Utility Relief: Financial help with electricity and natural gas bills

Community Services can also provide emergency assistance to members of the community who are not recipients of Ontario Works benefits provided they meet certain eligibility criteria. These benefits include Emergency and discretionary benefits (i.e. basic needs, benefits and shelter) and may be accessed by the working poor, Ontario Disability Support Program (ODSP) recipients and homeless individuals.

Financial assistance may be available for individuals looking after a child where the individual needing assistance is not the child's birth or adoptive parent.

Staff provide life stabilization supports and services that support individuals (OW and ODSP non-disabled adults) in reaching a level of stability that allows them to be involved in their community and participate in employment services.

https://www.niagararegion.ca/social-services/default.aspx

Office: 905-734-7975

Application/General Inquiry : 905-641-9230

Application/General Inquiry Toll Free : 1-866-627-1110

Cheque Inquiry (IVR): 1-800-808-2268

Fax: 905-735-7307

Mon-Fri 8:30 am-4:30 pm

Niagara (Region of). Public Health - Dental Health in Niagara

1815 Sir Isaac Brock Way
Thorold, ON
L2V 4T7

The Dental Program provides dental services, programs and oral health support and education for:

  • Children and youth (17 years and younger)
  • Seniors (65 years and older)
​Clinics and Services

Dental Health Clinics provides dental services for children up to their 18 birthday, Healthy Smiles Ontario program, Ontario Seniors Dental Care program (for eligible seniors), and oral health support and education.

Mobile Dental Clinic travels through Niagara visiting schools and community locations providing free dental services.

Dental Screening visual assessment by a registered dental hygienist.

Flouride Recommendations offers information for using fluoride products to prevent tooth decay.

https://www.niagararegion.ca/health

dental@niagararegion.ca

Dental Health Information Line: 905-688-8248 ext 7399

Toll Free: 1-888-505-6074

Mon-Fri 8:30 am-4:30 pm

Niagara Falls Christian Ministries

St John the Evangelist Church; 3428 Portage Rd
Main Sanctuary Niagara Falls, ON
L2J 2K4

Weekly ministries include bible teachings, worship, and music, as well as weekly Bible study groups.

Christian refugee services- A church member sponsored Christian refugee family program.

Teaching Ministry - Free teaching courses in understanding world religions.

Grace Pantry- An emergency community food bank program.

https://www.nfcm.weebly.com

roze4jesus@gmail.com

Office: 289-296-1212

After Hours: 647-464-3774

Services Sun 12 noon, Thu 6:30 pm

Niagara Falls Community Health Centre - Dental Clinic

4790 Victoria Ave
Niagara Falls, ON
L2E 4C2

Green Door Project
In partnership with the Green Door Project, the Niagara Falls Community Health Centre is providing no-cost, emergency dental care and cleanings for individuals 18-64 years of age, without coverage for dental care through either private health insurance or any form of social assistance,

Ontario Seniors Dental Care Program (OSDCP)
A government funded dental care program offering free, routine dental services for eligible low-income seniors who are 65 years or older.

https://www.nfchc.ca/dental

Office: 905-356-2288

By appointment only

Niagara Falls Community Outreach - The Soup Kitchen

4865 St Lawrence Ave
Niagara Falls, ON
L2E 3Y1

A volunteer based, registered charitable organization providing nutritious bagged lunches to anyone in need.

https://www.nfsoupkitchen.ca/

nfsoupkitchen@gmail.com

Office: 905-354-1640

Mon-Sun 11:30 am-1 pm

Niagara Falls Lions Club

5981 Drummond Rd
Niagara Falls, ON
L2E 6E2

Part of an international service organization with 1.4 million members that raises funds for a variety of needs with a focus in the area of blindness and vision concerns, diabetes as well as youth issues.

May be able to help with the purchase of eye glasses in an emergency, for those on a very low income. Must be contacted by writing a letter to the club. Also accepts donations of used glasses to send to Third World countries.

https://niagarafallslions.ca

info@niagarafallslions.ca

Office: 905-374-2653

Call for information
Meetings: 1st and 3rd Tue of each month at 6:30 pm at the Club Hall (except Jul-Aug) - Temporarily meeting 2nd Tue of the month

Niagara Ina Grafton Gage Village - Satellite Meal Service

413 Linwell Rd
St Catharines, ON
L2M 7Y2

Home-cooked meals, packaged and quick frozen ready for microwave or oven. Each meal includes an entree, potato or rice and assorted vegetables. Additional options include: soup and dessert. Offers a rotating menu of 35 different meals.

Meals are available by delivery in St Catharines by the Meals on Wheels office or for pick up at Niagara Ina Grafton Gage Village.

https://www.niggv.on.ca

Office: 905-935-6080 ext 228

Fax: 905-935-6847

Mon-Fri 9 am-4 pm

Niagara Region Housing Services

Campbell East, 1815 Sir Isaac Brock Way
Thorold, ON
L2V 4T7

Administrator of affordable housing for Niagara Region and provides affordable housing solutions for approximately 15,000 people through a combination of programs and services, including:

  • Coordination of the Centralized Waiting List for affordable housing in Niagara
  • Managing more than 2,800 Public Housing units located in apartment buildings, townhouses and detached houses
  • Maintenance services and capital works projects
  • Answering inquiries regarding Tenancy Agreements and building repairs
  • Providing administration for 59 non-profit and co-operative housing providers
  • Researching and initiating new affordable housing opportunities
  • Providing more than 1,600 rent supplement/housing allowance units
  • Providing down payment assistance to qualified applicants through a homeownership program (depending on funding availability)
  • Providing funding to low-income homeowners for major asset replacement/repair, accessibility modifications and creation of secondary suites (depending on funding availability)

https://www.niagararegion.ca/housing-homelessness/

housing@niagararegion.ca

Office: 905-980-6000

Toll Free: 1-877-263-7215

Fax: 905-935-0476

Mon-Fri 8:30 am-4:30 pm

Niagara Warehouse of Hope

46 Broadway Ave
St Catharines, ON
L2M 1M4

A non-profit organization created as a way to bridge the gap between Niagara and citizens in need in developing countries. Collects items such as hospital beds, walkers, canes, crutches, special seats, medical equipment, clothes, eyeglasses, and school supplies to be sent to people in need, locally and around the world. An assembly point for goods to be put in shipping containers to be sent overseas.

Also able to recycle used electronics including stereos, TVs, computers and accessories, working or not. Broken computer monitors are not accepted.

https://www.nwoh.ca/

contact@nwoh.ca

Office: 905-646-7237

Tue, Thu 8:30 am-12 noon

Niagara Worship Centre

6846 Frederica St
Niagara Falls, ON
L2G 1E2

A church offering worship services for the whole family, with children and youth programs on Sun and throughout the week.

https://www.niagaraworship.ca

office@niagaraworship.ca

Office: 905-356-0635

Office Mon-Thu 9 am-3 pm
Services Sun 9 am, 11 am, 1 pm

Ontario. Ministry of Children, Community and Social Services - Ontario Disability Support Program

Garden City Tower; 301 St Paul St
Mezzanine Fl St Catharines, ON
L2R 7R4

Helps people with disabilities who are in financial need pay for living expenses, like food and housing.

The program provides eligible people with disabilities with:

Income Support - helps people with disabilities who are in financial need pay for living expenses, like food and housing.

Employment Supports - helps people with disabilities who can and want to work prepare for and find a job.

If a person is receiving ODSP Income support, the individual and their family may be eligible to receive health benefits including prescription drugs, dental care, vision care, medical supplies, transportation to medical appointments.

Extended Health Benefit If someone does not qualify for ODSP income support due to excess income from other sources, they may qualify for the Extended Health Benefit. It may help with the cost of prescription drugs, basic dental care, vision care, medical supplies, transportation to medical appointments, assistive devices including hearing aids.

https://www.mcss.gov.on.ca/en/mcss/programs/social/odsp

odspstcath@ontario.ca

Office: 905-688-3022

Toll Free: 1-800-263-5413 ; IVR 1-800-808-2268

Fax: 905-688-2904

TTY: 905-688-1140

Mon-Fri 8:30 am-5 pm

Ontario. Ministry of Health - Assistive Devices Program

5700 Yonge St, 7th Flr
Toronto, ON
M2M 4K5

Financial assistance to Ontario residents with long term physical disabilities for assistive devices essential for independent living

Pays a percentage or fixed amount of the cost of equipment * 8,000 pieces of equipment or supplies are covered by the program * includes prostheses, wheelchairs/mobility aids and specialized seating systems, enteral-feeding pumps and supplies, ostomy supplies, monitors and test strips for insulin-dependent diabetics, insulin pumps and supplies for children, hearing aids, respiratory equipment, orthoses (braces, garments and pumps), visual and communication aids, oxygen and oxygen delivery equipment * does not cover repair costs

Oral and Maxillofacial Rehabilitation Program (OMRP) - Funding for patients for implants * implants support jaw and facial prosthetic devices which restore jaw function (chewing, swallowing, etc) * patients usually have had jaw reconstruction surgery

For an in-depth list of ineligible items, visit https://www.ontario.ca/page/assistive-devices-program#section-5

https://www.ontario.ca/page/assistive-devices-program

adp@ontario.ca

Office: 416-327-8804

Toll Free: 1-800-268-6021

Fax: 416-327-8192

TTY: 416-327-4282 or 1-800-387-5559

Mon-Fri 8:30 am-5 pm

Ontario. Ministry of Health - Dental Care For Low-Income Seniors


Toronto, ON

Dental care program funded by the Provincial government * provides free, routine dental services for low income adults who are 65 years of age or older * coverage period ends yearly on July 31, no matter when enrolled in the program

Coverage includes :

  • check-ups * including scaling, fluoride and polishing
  • repairing broken teeth and cavities
  • x-rays
  • removing teeth or abnormal tissue (oral surgery)
  • anesthesia
  • treating infection or pain (endodontic services)
  • treating gum conditions and diseases (periodontal services)

https://www.ontario.ca/page/dental-care-low-income-seniors

Office: 416-916-0204

Toll Free: 1-833-207-4435

Fax: 416-327-8497

TTY: 1-800-855-0511

Mon-Fri 8:30 am-5 pm

Open Arms Mission Welland

22 Fifth St
Welland, ON
L3B 4Z3

Offers the following:

  • food bank
  • hygiene program
  • spiritual support
  • Redeemed Lives Men's Ministry (933 Forks Rd W)
  • sewing classes
  • free professional haircuts
Donations of food and hygiene products can be delivered to the OAM Ministry Campus warehouse at 933 Forks Rd Mon-Fri 9 am-4 pm. Fresh produce, meat, and bread delivered to the Mission Centre at 22 Fifth St, Welland Tue-Fri 9:30 am-4 pm.

https://www.openarmsmissionwelland.com

Executiveassistant@openarmsmissionwelland.com

Office: 905-788-3800

Food Bank Tue-Thu 9:30 am-11:30 am, 12:30 pm-3:30 pm, Fri 9:30 am-11:30 am

Open Arms of Jesus Outreach Ministry

60 Facer St
Side Door St Catharines, ON
L2M 5J1

A drop in centre providing the following services:

  • Phone(free long distance to Canada and USA) and Internet
  • Food bank (local community)
  • Individual and family Christian counselling/ addictions counselling
  • Funeral services for low income individuals
  • Visits for shut-ins and inmates
  • Advocacy for workers compensation, housing and programs including Ontario Works and Ontario Disability
  • Income tax preparation for low income individuals and families

openarmsofjesus@hotmail.com

Office: 289-271-1281

Mon-Fri 9 am-2 pm

Out of the Cold St Catharines - Supper Program

Knights of Columbus Hall, 235 Church St
St Catharines, ON
L2R 3E8

Seasonal supper program - Nov 1-Mar 31. Take Out Only.

Sun: Knights of Columbus Hall, 235 Church St
Mon: Silver Spire United Church, 366 St Paul St
Tue: Cathedral of St Catherine, 3 Lyman St
Wed: St George's Anglican Church, 83 Church St
Thu: St Alfred Roman Catholic Church, 272 Vine St
Fri: Knox Presbyterian Church, 53 Church St
Sat: Queen St Baptist Church, 57 Queen St

outofthecoldstc@gmail.com

Mon-Wed, Fri-Sun 5:30 pm-6:30 pm
Thu 5 pm-6:30 pm
Dates: Nov 1, 2023-Mar 31, 2024

Out of the Cold St Catharines - Supper Program

Knox Presbyterian Church, 53 Church St
St Catharines, ON
L2R 3C3

Seasonal supper program - Nov 1-Mar 31. Take Out Only.

Sun: Knights of Columbus Hall, 235 Church St
Mon: Silver Spire United Church, 366 St Paul St
Tue: Cathedral of St Catherine, 3 Lyman St
Wed: St George's Anglican Church, 83 Church St
Thu: St Alfred Roman Catholic Church, 272 Vine St
Fri: Knox Presbyterian Church, 53 Church St
Sat: Queen St Baptist Church, 57 Queen St

outofthecoldstc@gmail.com

Mon-Wed, Fri-Sun 5:30 pm-6:30 pm
Thu 5 pm-6:30 pm
Dates: Nov 1, 2023-Mar 31, 2024

Out of the Cold St Catharines - Supper Program

St Georges Anglican Church, 83 Church St
St Catharines, ON
L2R 3C7

Seasonal supper program - Nov 1-Mar 31. Take Out Only.

Sun: Knights of Columbus Hall, 235 Church St
Mon: Silver Spire United Church, 366 St Paul St
Tue: Cathedral of St Catherine, 3 Lyman St
Wed: St George's Anglican Church, 83 Church St
Thu: St Alfred Roman Catholic Church, 272 Vine St
Fri: Knox Presbyterian Church, 53 Church St
Sat: Queen St Baptist Church, 57 Queen St

outofthecoldstc@gmail.com

Mon-Wed, Fri-Sun 5:30 pm-6:30 pm
Thu 5 pm-6:30 pm
Dates: Nov 1, 2023-Mar 31, 2024

Out of the Cold St Catharines - Supper Program

Cathedral of St Catherine, 3 Lyman St
St Catharines, ON
L2R 5M8

Seasonal supper program - Nov 1-Mar 31. Take Out Only.

Sun: Knights of Columbus Hall, 235 Church St
Mon: Silver Spire United Church, 366 St Paul St
Tue: Cathedral of St Catherine, 3 Lyman St
Wed: St George's Anglican Church, 83 Church St
Thu: St Alfred Roman Catholic Church, 272 Vine St
Fri: Knox Presbyterian Church, 53 Church St
Sat: Queen St Baptist Church, 57 Queen St

outofthecoldstc@gmail.com

Mon-Wed, Fri-Sun 5:30 pm-6:30 pm
Thu 5 pm-6:30 pm
Dates: Nov 1, 2023-Mar 31, 2024

Out of the Cold St Catharines - Supper Program

Queen St Baptist Church, 57 Queen St
St Catharines, ON
L2R 5G8

Seasonal supper program - Nov 1-Mar 31. Take Out Only.

Sun: Knights of Columbus Hall, 235 Church St
Mon: Silver Spire United Church, 366 St Paul St
Tue: Cathedral of St Catherine, 3 Lyman St
Wed: St George's Anglican Church, 83 Church St
Thu: St Alfred Roman Catholic Church, 272 Vine St
Fri: Knox Presbyterian Church, 53 Church St
Sat: Queen St Baptist Church, 57 Queen St

outofthecoldstc@gmail.com

Mon-Wed, Fri-Sun 5:30 pm-6:30 pm
Thu 5 pm-6:30 pm
Dates: Nov 1, 2023-Mar 31, 2024

Out of the Cold St Catharines - Supper Program

Silver Spire United Church, 366 St Paul St
St Catharines, ON
L2R 3N2

Seasonal supper program - Nov 1-Mar 31. Take Out Only.

Sun: Knights of Columbus Hall, 235 Church St
Mon: Silver Spire United Church, 366 St Paul St
Tue: Cathedral of St Catherine, 3 Lyman St
Wed: St George's Anglican Church, 83 Church St
Thu: St Alfred Roman Catholic Church, 272 Vine St
Fri: Knox Presbyterian Church, 53 Church St
Sat: Queen St Baptist Church, 57 Queen St

outofthecoldstc@gmail.com

Mon-Wed, Fri-Sun 5:30 pm-6:30 pm
Thu 5 pm-6:30 pm
Dates: Nov 1, 2023-Mar 31, 2024

Out of the Cold St Catharines - Supper Program

St Alfred Roman Catholic Church, 272 Vine St
St Catharines, ON
L2M 4T3

Seasonal supper program - Nov 1-Mar 31. Take Out Only.

Sun: Knights of Columbus Hall, 235 Church St
Mon: Silver Spire United Church, 366 St Paul St
Tue: Cathedral of St Catherine, 3 Lyman St
Wed: St George's Anglican Church, 83 Church St
Thu: St Alfred Roman Catholic Church, 272 Vine St
Fri: Knox Presbyterian Church, 53 Church St
Sat: Queen St Baptist Church, 57 Queen St

outofthecoldstc@gmail.com

Mon-Wed, Fri-Sun 5:30 pm-6:30 pm
Thu 5 pm-6:30 pm
Dates: Nov 1, 2023-Mar 31, 2024

Pelham Cares

191 Regional Rd 20 E
Pelham, ON
L0S 1E6

Provides the following services:
* Emergency and ongoing food
* Personal hygiene items
* Transportation to medical appointments
* Sponsors children/youth (birth-18 years) for sports, recreation, and educational activities
* Assistance to families who suffer loss due to fire or other catastrophes
* Referrals to other agencies if unable to assist

https://www.pelhamcares.org

info@pelhamcares.org

Office: 905-892-5300

Mon, Wed, Fri 8:30 am-12 noon * Tue, Wed 8:30 am-4:30 pm

Port Cares - Housing and Homelessness

92 Charlotte St
Port Colborne, ON
L3K 3E1

Provides a wide range of services on an individual case basis including:

  • advocacy
  • assistance with domestic abuse situations
  • addictions
  • emergency food
  • crisis situations
  • transportation
  • may offer financial assistance for emergency medical need
  • offer referrals for education and employment

The Housing Help services includes:

  • information for landlords and tenants
  • assisting clients and landlords with housing clients
  • supports in maintaining housing and transitional housing moving forward
  • program and information on rights and responsibilities of landlords and tenants

Other services include:

  • Koats for Kids
  • Give a Gift, Adopt-A-Family at Christmas
  • Back Packs for Back to School

Offers confidential one-on-one service to clients and refer when required. All services are free of charge.

https://www.portcares.ca

portcares@portcares.ca

Office: 905-834-3629

Fax: 905-834-5805

Mon-Fri 8:30 am-4:30 pm, by appointment

Port Cares - Reach Out Centre - Community Meals

61 Nickel St
Port Colborne, ON
L3K 1B3

A nutritious, hot meal served as takeout 3 days per week.

https://www.portcares.ca

portcares@portcares.ca

Office: 905-834-3629

Fax: 905-834-5805

Meals for pick up Mon, Wed, Thu 4 pm-5

Port Cares - Reach Out Centre - Food Bank

61 Nickel St
Port Colborne, ON
L3K 1B3

Residents can visit during food bank hours for non-perishable food items and weekly for perishable items when they are available.

https://www.portcares.ca

portcares@portcares.ca

Office: 905-834-3629

Fax: 905-834-5805

Tue, Wed, Fri 10 am-3 pm

Project SHARE - Food Bank

4129 Stanley Ave
Unit 2 Niagara Falls, ON
L2E 7H3

Emergency food is provided free of charge to residents of Niagara Falls. Families can come once per calendar month for their perishable and non-perishable grocery pickup.

https://www.projectshare.ca

info@projectshare.ca

Office: 905-357-5121

Fax: 905-357-0143

Mon-Fri 9 am-3 pm

Project SHARE - Food Bank

Chippawa Presbyterian Church, 8280 Willoughby Dr
Niagara Falls, ON
L2G 6X2

Emergency food is provided free of charge to residents of Niagara Falls. Families can come once per calendar month for their perishable and non-perishable grocery pickup.

https://www.projectshare.ca

info@projectshare.ca

Office: 905-357-5121

Fax: 905-357-0143

Wed 1 pm-6 pm

Project SHARE - Ontario Electricity Support Program

4129 Stanley Ave
Unit 2 Niagara Falls, ON
L2E 7H3

Project SHARE is a recognized manual income verifying agency for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households (through a monthly rebate).

https://www.projectshare.ca

info@projectshare.ca

Office: 905-357-5121 ext 255

Fax: 905-357-0143

By appointment only

Reach Out Niagara - Low-Income Energy Assistance Program


Niagara-On-The-Lake, ON

Provides intake for the Low-Income Energy Assistance Program (LEAP) - emergency financial assistance for low income Niagara-on-the-Lake (NOTL) Hydro customers facing disconnection.

https://www.notlhydro.com/customer-service/support-programs/low-income-energy-assistance-program-leap/

Office: 905-468-4235

NOTL Hydro Mon-Fri 8:30-4:30

Saint Paul's Anglican Church - Food for the Soul

32 Idylewylde St
Fort Erie, ON
L2A 2L1

Offer a free lunch to anyone in need in the community.

https://www.stpaulsfe.com

stpaulsfe@gmail.com

Office: 905-871-6704

Second Sat 11 am-1 pm, Oct-Jun

Salvation Army (The) - Community and Family Services

255 Gilmore Rd
Fort Erie, ON
L2A 2M4

A community service hub providing:

  • Emergency food bank
  • Utility assistance
  • Christmas assistance
  • Income tax clinics
  • Emergency disaster services
  • Emergency clothing and small household items
  • Community Garden through Links for Greener Learning

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF), the Low-Income Energy Assistance Program (LEAP) and the Water Emergency Relief Fund (WERF) for emergency financial assistance for low income households facing disconnection (gas, hydro or water).

Tax Clinics: CVITP clinic run in conjunction with CRA. Runs from Mar-Nov and provides e-filing of simple tax forms.

Emergency Disaster Services: A team of individuals trained and prepared to be deployed at a moment's notice to provide emergency disaster assistance locally or throughout North America

Christmas Assistance: To register for assistance, go to the website for details.

http://salvationarmyforterie.org

fort.erie@salvationarmy.ca

Office: 905-871-1592

Office Mon-Fri 10 am-3 pm
Food Bank Mon, Wed, Fri 12 noon-3:30 pm
Utility assistance call for information
Virtual Tax Clinic paperwork drop off Tue, Thu 10 am-3 pm, Mar 1-Nov 30

Salvation Army (The) - Food Bank

255 Gilmore Rd
Fort Erie, ON
L2A 2M4

Clients may come for assistance once per calendar month for full food bank services, as well as any food bank day for perishable items such as bread, fruits, and vegetables.

http://salvationarmyforterie.org

fort.erie@salvationarmy.ca

Office: 905-871-1592

Wed, Fri 12 noon-3:30 pm

Salvation Army (The) - Food Bank

Seaway Mall; 800 Niagara St
Unit JJ Welland, ON
L3C 5Z4

Provide a food bank to those in need.

Office: 905-735-5700

Fax: 905-735-8713

By appointment only, Mon, Thu, Fri 9 am-12 pm

Salvation Army (The) - Thrift Store

Scott-Vine Shopping Centre, 350 Scott St
St Catharines, ON
L2N 6T4

Sells used clothing and household items at reasonable cost. Supports work within the community.

Unable to accept furniture donations, used wall-to-wall carpets, hazardous materials (e.g. paints), propane tanks, barbecues, infant equipment (e.g. car seats, cribs and strollers), tires and auto parts.

https://thriftstore.ca/

Office: 905-934-4599

Store Mon-Fri 10 am-8 pm, Sat 10 am-6 pm * Donations Mon-Fri 9 am-8 pm, Sat 9 am-6 pm, Sun 10 am-6 pm

Service Canada - Service Canada, Fort Erie Scheduled Outreach Site

Job Gym, 469 Central Ave
Fort Erie, ON
L2A 3T8

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

  • Employment Insurance
  • Social Insurance Numbers
  • Canada Pension Plan
  • Old Age Security
  • Apprenticeship Incentive Grant.

https://www.servicecanada.gc.ca

Office: 1-800-622-6232

TTY: 1-800-926-9105

First and Third Thu 10 am-12 noon, 12:30 pm-3 pm

Service Canada - Service Canada, Grimsby Scheduled Outreach Site

Employment Help Centre, Village Inn Centre; 63 Main St W
Grimsby, ON
L3M 4H1

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

  • Employment Insurance
  • Social Insurance Numbers
  • Canada Pension Plan
  • Old Age Security
  • Apprenticeship Incentive Grant

https://www.servicecanada.gc.ca

Office: 1-800-622-6232

TTY: 1-800-926-9105

Second and Fourth Wed 9:30 am-12 noon, 12:30 pm-3 pm

Service Canada - Service Canada, Niagara Falls Service Canada Centre

6080 McLeod Rd
Niagara Falls, ON
L2G 7T4

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

  • Employment Insurance
  • Social Insurance Numbers
  • Canada Pension Plan
  • Old Age Security
  • Apprenticeship Incentive Grant

Passport receiving agents are also available at this location. Passport Receiving Agents can:
  • accept standard passport applications in person
  • take payment
  • collect and validate supporting documents
  • review applications for completeness
  • send in applications for processing

https://www.servicecanada.gc.ca

Office: 1-800-622-6232

TTY: 1-800-926-9105

Mon-Fri 8:30 am-4 pm

Service Canada - Service Canada, Port Colborne Scheduled Outreach Site

Port Cares, 92 Charlotte St
Port Colborne, ON
L3K 3E1

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

  • Employment Insurance
  • Social Insurance Numbers
  • Canada Pension Plan
  • Old Age Security
  • Apprenticeship Incentive Grant.

https://www.servicecanada.gc.ca

Office: 1-800-622-6232

TTY: 1-800-926-9105

Second and Fourth Tue 10 am-12 noon, 12:30 pm-3 pm

Service Canada - Service Canada, St Catharines Service Canada Centre

Henley Square Plaza, 395 Ontario St
Units E and F St Catharines, ON
L2N 7N6

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including:

  • Employment Insurance
  • Social Insurance Numbers
  • Canada Pension Plan
  • Old Age Security
  • Apprenticeship Incentive Grant.
Passport receiving agents are also available at this location. Passport Receiving Agents can:
  • accept standard passport applications in person
  • take payment
  • collect and validate supporting documents
  • review applications for completeness
  • send in applications for processing

https://www.servicecanada.gc.ca

Office: 1-800-622-6232

TTY: 1-800-926-9105

Mon-Fri 8:30 am-4 pm

Silver Spire United Church - Community Meals

366 St Paul St
St Catharines, ON
L2R 3N2

Offers free community dinners every Monday.

https://www.silverspire.ca

office@silverspire.ca

Office: 905-682-8328

Mon 5 pm

Silver Spire United Church

366 St Paul St
St Catharines, ON
L2R 3N2

United Church offering regular worship services and community outreach. Offers shower and laundry services to those in need.

Performs same-sex marriage services for the local 2SLGBTQQIA+ community.

Arts Community Potluck Lunches 2-3 times/year, open to all interested in networking and information.

Rooms of various sizes and amenities are available for rent.

https://www.silverspire.ca

office@silverspire.ca

Office: 905-682-8328

Shower/laundry services Mon, Wed, Fri 9 am-12 noon

Small Scale Farms - Food Fed Forward

13145 Lundy's Lane
Thorold, ON
L0S 1A0

A social enterprise/farm share community, working with multiple farmers, businesses and distributors to provide local product to Niagara residents. For every subscription produce box bought, a bag of free produce is provided to various community groups within the region, as well as on site, to those in need.

https://www.smallscalefarms.ca

orders@smallscalefarms.ca

Toll Free: 1-844-769-7333

Pick up Wed-Sat 10 am-3 pm * Delivery Thu-Sat 3 pm-7 pm

Society of St Vincent de Paul - St Catharines Central Council - Ozanam Centre

Knights of Columbus Hall; 235 Church St
St Catharines, ON
L2R 3E8

Provide a take out lunch for people in need.

https://ozanamstc.ca/index.html

ozanamstc@gmail.com

Office: 905-687-8089

Take out lunch Mon-Fri 11:30 am-12:45 pm

Society of St Vincent de Paul - St Catharines Central Council - Thrift Shop, Fort Erie

36 Jarvis St
Fort Erie, ON
L2A 2S4

Sells used clothing, small household items, china, linens, some small furniture and appliances at reasonable prices.

Office: 905-871-0203

Mon-Sat 10 am-4 pm

Society of St Vincent de Paul - St Catharines Central Council - Thrift Shop, St Catharines

67 Queenston St
St Catharines, ON
L2R 2Z1

Sells used clothing and household goods for reasonable prices.

Accepts donations of all small household appliances, adult and children's clothing, bedding, towels, glass ware, etc. No large furniture, printers, electronics, cell phones. Small coffee tables accepted. All items must be in working order.

Office: 905-682-2042

Mon-Fri 10 am-4 pm * Sat 10 am-2 pm

Society of St Vincent de Paul - St Catharines Central Council - Thrift Shop, Welland

51 East Main St
Welland, ON
L3B 3W4

Sells used clothing, pots and pans, china, linens and small appliances at reasonable prices.

Office: 905-788-3413

Mon-Fri 10 am-4 pm, Sat 10 am-3 pm

Southminster United Church - Community Programs

6801 Hagar Ave
Niagara Falls, ON
L2G 5M5

A volunteer-run thrift shop provides a wide variety of gently-used clothing, accessories, footwear, and outer wear, as well as useful household items, and small pieces of furniture and small appliances.

A free dine-in lunch is also offered and a drop-in centre for the community offers conversation, laughter, games, crafts, refreshments and more.

https://www.southminsterunited.com

secretary_southminster@cogeco.net

Office: 905-354-2125

Thrift Shop Wed 10 am-12:30 pm * Community Lunch Wed 11:30 am-12:30 pm * Drop-in Centre Wed 1:30 pm-3:30 pm * When school transportation is cancelled all programs are cancelled, no exceptions

St Alfred's Roman Catholic Church

272 Vine St
St Catharines, ON
L2M 4T3

A local church offering services in the Roman Catholic faith. Offers Children's Liturgy during 10:30 am Sunday Mass.

Through the Society of St Vincent de Paul, also offers a food bank for anyone who lives in the parish geography (does not have to be Catholic).

https://www.stalfredcatholicchurch.ca

office@stalfredcatholicchurch.ca

Office: 905-934-9703

Fax: 905-934-1155

Food Bank Mon-Fri 9 am-11 am

St Andrew's United Church

5645 Morrison St
Niagara Falls, ON
L2E 2E8

Local church offering services in the United faith to the residents and visitors of Niagara Falls. Services are led by worship band and choir. Sun School is offered during the service.

Shoulder 2 Shoulder Program: Offers gently used clothing and small household goods at very low cost, using profits to purchase cribs and car seats etc. for families in need.

Programs for both Men and Women are offered, along with a variety of bible study programs and evening events for junior and senior youth.

https://www.sainta.ca

info@sainta.ca

Office: 905-356-1624

Fax: 905-356-1291

Services Sun 10 am
Shoulder 2 Shoulder Thu 10 am-1 pm

St George Catholic Church - Food Bank

56 Ridgeway Rd
Fort Erie, ON
L0S 1B0

A food bank for local residents. Clients can come once a month and receive a food voucher for perishables and one or two bags of canned goods depending on family size.

https://sites.google.com/site/stgeorgecrystalbeach/home

office@stgeorgechurch.ca

Office: 905-894-8592

Mon, Thu 9:30 am-12 noon