Economic Prosperity

Housing Subsidy and Utility Assistance

Community Care of West Niagara

4309 Central Ave
Lincoln, ON
L0R 1B6

Programs include:

Food Bank: Available once per month for perishable and non-perishable grocery pickup, and once per week for perishable items such as fresh produce, bread and any items we may have an excess of.

Housing: Provides support in completion of Niagara Regional Housing applications. Assesses the need for and makes referrals to partners and emergency shelters.

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

Dental Assistance: Brushed Aside partner agency. Provide access to dental care for adults in need of dental treatment for pain/infection or dentures.

Identification Clinic: In partnership with Community Care St Catharines, assists clients with replacing birth certificates, citizenship cards, records of landing, marriage certificates, health cards, and delayed statements of birth. Clients can also access safe storage of identifications.

Trusteeship: In partnership with Community Care St Catharines, provides money management and direct distribution of funds to eligible clients.

Canadian Tire Jumpstart: Provides financially disadvantaged children, aged 4-18 years, with the opportunity to participate in sports and recreational activities.

Back to School Program: Provides a backpack filled with school supplies to children and youth from low-income families. Works in partnership with the Jumpstart Sneaker Program in providing a new pair of sneakers. Clients can call the main number or email clientservices@communitycarewn.ca to register.

Birthday Program: Registered clients can select gifts for their children's birthdays.

CCWN gratefully accepts donations of fresh perishable and nonperishable food items. Please drop off donations at receiving area (rear of building) Mon-Fri 9 am-4 pm.

https://www.communitycarewn.ca

reception@communitycarewn.ca

Office: 905-563-5822

Mon-Fri 8:30 am-4:30 pm * Client Food Room Tue-Thu 9 am-3 pm, Fri 9 am-12 noon

Community Care of West Niagara

3831 Victoria Ave
Vineland , ON
L0R 2C0

Programs include:

Food Bank: Available once per month for perishable and non-perishable grocery pickup, and once per week for perishable items such as fresh produce, bread and any items we may have an excess of.

Housing: Provides support in completion of Niagara Regional Housing applications. Assesses the need for and makes referrals to partners and emergency shelters.

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

Dental Assistance: Brushed Aside partner agency. Provide access to dental care for adults in need of dental treatment for pain/infection or dentures.

Identification Clinic: In partnership with Community Care St Catharines, assists clients with replacing birth certificates, citizenship cards, records of landing, marriage certificates, health cards, and delayed statements of birth. Clients can also access safe storage of identifications.

Trusteeship: In partnership with Community Care St Catharines, provides money management and direct distribution of funds to eligible clients.

Canadian Tire Jumpstart: Provides financially disadvantaged children, aged 4-18 years, with the opportunity to participate in sports and recreational activities.

Back to School Program: Provides a backpack filled with school supplies to children and youth from low-income families. Works in partnership with the Jumpstart Sneaker Program in providing a new pair of sneakers. Clients can call the main number or email clientservices@communitycarewn.ca to register.

Birthday Program: Registered clients can select gifts for their children's birthdays.

CCWN gratefully accepts donations of fresh perishable and nonperishable food items. Please drop off donations at receiving area (rear of building) Mon-Fri 9 am-4 pm.

https://www.communitycarewn.ca

reception@communitycarewn.ca

Office: 905-563-5822

Tue-Thu 1 pm-4:30 pm

Community Care, St Catharines and Thorold - Housing Help Centre

129 Church St
St Catharines, ON
L2R 3E2

Provides a free and confidential housing referral and consultation service.

Helps with:

• assistance and information to help solve housing problems
• people who are homeless or at risk of being homeless to find and maintain permanent accommodation within the local community
• landlords to find tenants and helps to resolve conflicts between landlords and tenants
• basic information on the Residential Tenancies Act

Also offers:

• money management - trusteeship service (including youth 16-24)
• regional identification clinic

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) and the Low-Income Energy Assistance Program (LEAP) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

https://www.communitycarestca.ca

hhc@communitycarestca.ca

Office: 905-984-8955

Fax: 905-984-8838

Mon-Fri 9 am-3 pm

GBF Community Services

40 Elm St
Grimsby, ON
L3M 4G3

A registered, not for profit community agency that provides social service assistance to members of the Grimsby community who are experiencing financial hardship. Services ensure those in need receive the basic provision of food security (i.e. food bank and holiday hampers), housing assistance (i.e. rent and utility assistance), health and wellbeing support (i.e. medical and dental assistance), a Back-to-School Program, and a retail store that is available for all in the community. Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) and the Low-Income Energy Assistance Program (LEAP) for emergency financial assistance for low income households facing gas or hydro (Grimsby Power) disconnection.

https://gbfgrimsby.com/

info@gbfgrimsby.com

Office: 905-309-5664

Fax: 905-945-6233

Food bank Tue-Fri 10 am-2 pm
Retail Store Mon, Tue, Wed, Fri, Sat 10 am-4:30 pm * Thu 10 am-8 pm
Donations Mon, Tue, Wed, Fri, Sat 10 am-4 pm * Thu 10 am-7:30 pm

Hope Centre (The) - Financial and Community Programs

570 King St
Welland, ON
L3B 3L2

Programs include:

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) and the Low-Income Energy Assistance Program (LEAP) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

Clothing: St Vincent de Paul clothing vouchers

Koats for Kids: provides donated winter apparel to children and adults. Call the centre for details - 905-788-0744 ext 221

Trusteeship: assists clients in effective budgeting * ensuring rent and bills are paid directly to the landlord and service providers to prevent evictions/disconnections

Dental: Brushed Aside partner agency - Limited assistance available for the treatment of pain/infection or dentures provided through a partnership with the United Way and other local agencies.

Our Sight Program: assists clients with obtaining prescription eyeglasses

Homelessness Prevention Coordinator: provide housing information, assistance with goal setting, advocacy and emotional support

Kacey Lynn Fund: financial assistance to eligible families with children encountering health and dental expenses beyond their income and/or health benefits

https://www.thehopecentre.net

info@thehopecentre.net

Office: 905-788-0744

Mon, Tue, Thu, Fri 8:30 am-4:30 pm * Wed 11 am-7 pm

Niagara Region Housing Services

Campbell East, 1815 Sir Isaac Brock Way
Thorold, ON
L2V 4T7

Administrator of affordable housing for Niagara Region and provides affordable housing solutions for approximately 15,000 people through a combination of programs and services, including:

• Coordination of the Centralized Waiting List for affordable housing in Niagara
• Managing more than 2,800 Public Housing units located in apartment buildings, townhouses and detached houses
• Maintenance services and capital works projects
• Answering inquiries regarding Tenancy Agreements and building repairs
• Providing administration for 59 non-profit and co-operative housing providers
• Researching and initiating new affordable housing opportunities
• Providing more than 1,600 rent supplement/housing allowance units
• Providing down payment assistance to qualified applicants through a homeownership program (depending on funding availability)
• Providing funding to low-income homeowners for major asset replacement/repair, accessibility modifications and creation of secondary suites (depending on funding availability)

https://www.nrh.ca

Office: 905-682-9201

Toll Free: 1-800-232-3292

Fax: 905-687-4844

Mon-Fri 8:30 am-4:30 pm

Port Cares - Client Services

92 Charlotte St
Port Colborne, ON
L3K 3E1

Provides a wide range of services on an individual case basis including:

• advocacy
• assistance with domestic abuse situations
• addictions
• emergency food
• crisis situations
• transportation
• may offer financial assistance for emergency medical need
• offer referrals for education and employment
• Canadian Tire Jumpstart Program

The Housing Help services includes:

• information for landlords and tenants
• assisting clients and landlords with housing clients
• supports in maintaining housing and transitional housing moving forward
• program and information on rights and responsibilities of landlords and tenants

Other services include:

• Koats for Kids
• Give a Gift, Adopt-A-Family at Christmas
• Back Packs for Back to School

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) and the Low-Income Energy Assistance Program (LEAP) for emergency financial assistance for low income households facing disconnection (gas or hydro).

Offers confidential one-on-one service to clients and refer when required. All services are free of charge.

https://www.portcares.ca

portcares@portcares.ca

Office: 905-834-3629

Fax: 905-834-5805

Mon-Fri 8:30 am-4:30 pm, by appointment

Project SHARE - Utility Grant Program

4129 Stanley Ave
Unit 2 Niagara Falls, ON
L2E 7H3

Assists individuals who are experiencing an emergency in paying their utility bills. The program may be able to help with hydro, gas, and some other types of heating bills. Other means of help include hydro or water deposits along with referrals to partner agencies who may be able to assist further. Families are able to receive assistance once per year through the Utility Grant Program. Funding for this program is limited.

Funding is accessed through the Niagara Emergency Energy Fund (NEEF) and the Low-Income Energy Assistance Program (LEAP).

Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

https://www.projectshare.ca

info@projectshare.ca

Office: 905-357-5121 ext 255

Fax: 905-357-0143

By appointment only

Reach Out Niagara - Low-Income Energy Assistance Program

Niagara-On-The-Lake, ON

Provides intake for the Low-Income Energy Assistance Program (LEAP) - emergency financial assistance for low income Niagara-on-the-Lake (NOTL) Hydro customers facing disconnection.

Office: 905-468-4235

NOTL Hydro Mon-Fri 8:30-4:30

Salvation Army (The) - Community and Family Services

255 Gilmore Rd
Fort Erie, ON
L2A 2M4

COVID-19: All inquiries call 905-871-1592

• The food bank is open. Prepackaged hampers are being handed out at the door.
• Perishable pick up suspended
• Utility appointments available
• OESP appointments available
• Virtual Tax Clinic (CVITP) available

A community service hub providing:

• Emergency food bank
• Utility assistance
• Christmas assistance
• Income tax clinics
• Emergency disaster services
• Emergency clothing and small household items
• Community Garden trhough Links for Greener Learning

Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF), the Low-Income Energy Assistance Program (LEAP) and the Water Emergency Relief Fund (WERF) for emergency financial assistance for low income households facing disconnection (gas, hydro or water).

Tax Clinics: CVITP clinic run in conjunction with CRA. Runs from Mar-Nov and provides e-filing of simple tax forms.

Emergency Disaster Services: A team of individuals trained and prepared to be deployed at a moment's notice to provide emergency disaster assistance locally or throughout North America

Christmas Assistance: To register for assistance, go to the website for details.

http://salvationarmyforterie.org

fort.erie@salvationarmy.ca

Office: 905-871-1592

COVID-19: Office Mon-Fri 10 am-3 pm or by appoinment
Food Bank Mon, Wed, Fri 12 noon-3:30 pm
Utility assistance call for information
Virtual Tax Clinic paperwork drop off Tue, Thu 10 am-3 pm, Mar 1-Nov 30

Village of Hope Niagara

2540 South Service Rd
Lincoln, ON
L0R 1S0

Food Bank: Walk-in service and home delivery of food (fresh and non perishable) to registered families, individuals and seniors who qualify.

Snack Attack: Offers families with school-aged children better snack choices throughout the week. Snacks are obtained through donations and additional items are purchased.

Shelter/Utility Stability: Provide counsel, mediation and periodic short term financial aid to keep Lincoln residents in their current housing with utilities functioning.

Safe at Home: Provides home furnishings for those in and out of transitional housing and to families in need.

https://www.villageofhopeniagara.org

mail@villageofhopeniagara.org

Office: 905-562-3113

After Hours: 905-964-3809

Mon-Thu 10 am-4 pm, Fri 12 noon-4 pm

West Lincoln Community Care

2660 Industrial Park Rd
West Lincoln, ON
L0R 2A0

A non-profit, charitable organization that enhances the quality of life for members of the community who seek assistance and support.

Offers food, clothing, emergency assistance and the following programs:

• Step-Up - funding towards recreational activities for children in low income families
• Ontario Energy Support Program (OESP) intake office
• Vouchers available for clothing or household items
• Resource materials
• Referrals for personal counseling

Utility Assistance: Provides intake for the Low-Income Energy Assistance Program (LEAP) and the Niagara Emergency Energy Fund (NEEF) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to reduce hydro bills. Can assist with other essential services in emergency situations. Must meet eligibility requirements.

Backpack Program: Offers backpacks filled with school supplies to children in JK-Grade 12.

Christmas Program: Provides food, toys and clothing to individuals and families in need at Christmastime.

Thrift Store: A gently used goods store, providing the following at a low cost to the public:

• furniture items
• large and small household goods
• electronics and appliances
• clothing, shoes, accessories
• sporting goods
• toys, books, movies

Also accepts donations during business hours. Funds generated go towards supporting the food bank and its programs.

https://www.westlincolncc.com

wlcc@bellnet.ca

Office: 905-957-5882

Food Bank Tue, Thu 9:30 am-4 pm, Wed 2 pm-6 pm
Thrift Store Mon-Sat 10 am-4 pm