Older Adult Infolink
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Health & Wellness

Home Health Care, Palliative Care, Respite Care and Homemaker Assistance

Bayshore Home Health

282 Linwell Rd
Suite 205 St Catharines, ON
L2N 6N5

Offers a range of services including:

  • Nursing
  • Personal care
  • Home support and companionship
  • Veterans Affairs of Canada assessments
  • Occupational health nursing
  • Flu clinics
  • N95 Mask fitting
  • Infusion clinics for Crohn's disease, rheumatoid arthritis, rare diseases and chemo
  • Specimen collection for substance testing
Through the Niagara office clients can take advantage of free assessments and insurance funding investigations.

Other services include:
  • Meal preparation
  • Homemaking
  • Cleaning
  • Personal care
  • Appointment escort
  • Ostomy
  • Respite care
  • General health check
  • Palliative care
  • Alzheimer care
  • Brain injury care
Also offers health and wellness clinics such as:
  • Blood pressure
  • Glucose screening
  • Osteoporosis
  • Dermatology
  • Heart health
  • Cholesterol screening and asthma

https://www.bayshore.ca/locations/bayshore-home-health-st-catharines-on/

niagara@bayshore.ca

Office: 905-688-5214 ext 2

Toll Free: 1-866-688-5214

Fax: 905-684-3133

Service (including on-call phone service) Mon-Sun 24 hours

CarePartners

30 Hannover Dr
St Catharines, ON
L2W 1A3

Personalized and compassionate care through quality health services, to enhance the well-being of people at vulnerable times in their lives with an acute or chronic condition as a result of a physical or mental illness (inclusive of palliative and respite care). Personal care, light housekeeping, meal prep, respite and companion care to residents throughout the Niagara/Burlington areas.

Nursing staff provides visiting in the community including in the home, school, or clinic setting. Offers a comprehensive list of nursing services including caring for people recovering from surgery, managing pain through medication, caring for those with a chronic disease as well as health care teaching. Please contact to learn more about the nursing services.

https://carepartners.ca

Office: 905-680-1818

Toll Free: 1-800-267-7488

Fax: 905-704-0820

Answering Service Mon-Sun 24 hours

Caring Hands Health Care Service

43 Harcove St
St Catharines, ON
L2N 1W7

Provides home health care services to seniors.

Services include:

  • Meal preparation and light housekeeping
  • Dementia Care
  • Palliative support companionship
  • Accompaniment to appointments and shopping
  • Overnight supervision
  • Fall prevention and mobility assistance
  • Caregiver relief and respite care
  • Medication reminders
  • Personal care

https://www.chhcs.ca

caringhandshhcs@gmail.com

Office: 289-241-4633

Call for information

CBI Home Health

110 Hannover Dr
Suite 206 St Catharines, ON
L2W 1A4

A Canadian-owned provider of personal support and homemaking services. Services may include:

  • Caregiver & Respite Support Services
  • Dementia Care Services
  • Homemaking & Home Support Services
  • In-Home Therapy Services
  • Pediatric Services
  • Personal Care Services
  • Remote Health Monitoring Services

https://www.cbi.ca/homehealth

Office: 905-682-1059

Fax: 905-682-4557

Mon-Sun 24 hours

Community Support Services of Niagara - Homemaking

5045 Valleyview Rd
Lincoln, ON
L0R 1B2

Home workers provide light housekeeping, laundry, occasional meal preparation, and grocery shopping. The same home worker is assigned to a client on a regular and consistent schedule. Services are available on weekly, bi-weekly, or monthly basis for a minimum of two hours. Client must supply all cleaning products and equipment.

Housekeeping services are intended as maintenance cleaning. The program does not include deep cleaning.

https://happyinmyhome.ca/

cssn@cssn.ca

Office: 905-563-9501

Fax: 905-563-9502

Mon-Fri 8:30 am-4 pm

Community Support Services of Niagara - Homemaking

Seaway Mall; 800 Niagara St
R30 Welland, ON
L3C 5Z4

Home workers provide light housekeeping, laundry, occasional meal preparation, and grocery shopping. The same home worker is assigned to a client on a regular and consistent schedule. Services are available on weekly, bi-weekly, or monthly basis for a minimum of two hours. Client must supply all cleaning products and equipment.

Housekeeping services are intended as maintenance cleaning. The program does not include deep cleaning.

https://happyinmyhome.ca/

cssn@cssn.ca

Office: 905-788-3181

Fax: 905-788-3182

Mon-Fri 8:30 am-4 pm

Community Support Services of Niagara - Homemaking

320 Vansickle Rd
Unit 3 St Catharines, ON
L2S 0B4

Home workers provide light housekeeping, laundry, occasional meal preparation, and grocery shopping. The same home worker is assigned to a client on a regular and consistent schedule. Services are available on weekly, bi-weekly, or monthly basis for a minimum of two hours. Client must supply all cleaning products and equipment.

Housekeeping services are intended as maintenance cleaning. The program does not include deep cleaning.

https://happyinmyhome.ca/

cssn@cssn.ca

Office: 905-682-3800

Fax: 905-682-2957

Mon-Fri 8:30 am-4 pm

Community Support Services of Niagara - Homemaking


Niagara Falls, ON

Home workers provide light housekeeping, laundry, occasional meal preparation, and grocery shopping. The same home worker is assigned to a client on a regular and consistent schedule. Services are available on weekly, bi-weekly, or monthly basis for a minimum of two hours. Client must supply all cleaning products and equipment.

Housekeeping services are intended as maintenance cleaning. The program does not include deep cleaning.

Potential clients must call the St Catharines office to register.

https://happyinmyhome.ca/

cssn@cssn.ca

St Catharines Office: 905-682-3800

Mon-Fri 8:30 am-4 pm

Community Support Services of Niagara - Homemaking


Fort Erie, ON

Home workers provide light housekeeping, laundry, occasional meal preparation, and grocery shopping. The same home worker is assigned to a client on a regular and consistent schedule. Services are available on weekly, bi-weekly, or monthly basis for a minimum of two hours. Client must supply all cleaning products and equipment.

Housekeeping services are intended as maintenance cleaning. The program does not include deep cleaning.

Potential clients must call the St Catharines office to register.

https://happyinmyhome.ca/

cssn@cssn.ca

St Catharines Office: 905-682-3800

Fax: 905-682-2957

Mon-Fri 8:30 am-4 pm

Community Support Services of Niagara - Homemaking


Thorold, ON

Home workers provide light housekeeping, laundry, occasional meal preparation, and grocery shopping. The same home worker is assigned to a client on a regular and consistent schedule. Services are available on weekly, bi-weekly, or monthly basis for a minimum of two hours. Client must supply all cleaning products and equipment.

Housekeeping services are intended as maintenance cleaning. The program does not include deep cleaning.

Potential clients must call the St Catharines office to register.

https://happyinmyhome.ca/

cssn@cssn.ca

St Catharines Office: 905-682-3800

Fax: 905-682-2957

Mon-Fri 8:30 am-4 pm

Hamilton Health Sciences - Niagara West Palliative Care Team

169 Main St E
Grimsby, ON
L3M 1P3

An inter-disciplinary team of health care providers who provide coordinated medical, nursing and psycho-spiritual care services as well as bereavement care services to individuals facing life-threatening illness and their family. The team works in consultation with the family physicians, Home and Community Care, community service provider agencies, West Lincoln Memorial hospital, Long term-care facilities and McNally House Hospice. The team travels to meet people in the most appropriate setting of care.

https://www.hamiltonhealthsciences.ca/about-us/our-organization/our-locations/west-lincoln-memorial-hospital

Office: 905-945-2250 ext 11413

Fax: 905-945-6600

Mon-Fri 8 am-4 pm

Home and Community Care Support Services Hamilton Niagara Haldimand Brant - Home and Community Care Program

149 Hartzel Rd
St Catharines, ON
L2P 1N6

Access to health care support at home, at school or in the community.

Care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care. Care is provided in community settings such as the home, school, residential facility or Home and Community Care Support Services community clinic. Referral to other community services when appropriate.

Services available to eligible patients may include:

  • nursing
  • nurse practitioner
  • personal support
  • physiotherapy and occupational therapy
  • speech and language therapy
  • social work
  • nutrition and food counselling (dietitians)
  • end-of-life care
  • medical supplies and equipment (patient-specific supplies for Home and Community Care Support care, such as catheters, ostomy bags, or wound care supplies)
  • access to long-term care homes
  • access to supported living (adult day programs, supportive housing, retirement homes, and assisted living)
  • health support in the school
  • specialized services for people living with specific health conditions
  • referral to other community supports

Information and Referral - Home and Community Care Support Services Hamilton Niagara Haldimand Brant offers information and referral services through My Health GPS. The public can access My Health GPS 365 days a year from 8:30 am-8:30 pm
  • system navigation
  • access to community resources
  • assistance with referrals

https://healthcareathome.ca

access@hccontario.ca

Office: 905-684-9441

Toll Free: 1-800-810-0000

Fax: 905-684-8463

Niagara Branch Mon-Fri 8:30 am-4:30 pm
Telephone inquiries Mon-Sun 8:30 am-8:30 pm

Home Instead - Home Instead - Niagara

4056 Dorchester Rd
Ste 101 Niagara Falls, ON
L2E 6M9

Provides home health care services. All services are provided by a fully trained and bonded Senior Care Caregiver.

Services include:

  • home helper and companionship care
  • medication reminders
  • meal preparation
  • light housekeeping
  • personal care
  • incidental transportation and appointment accompaniment in client vehicle or by use of public transit
  • respite care
  • palliative care
  • Alzheimer and dementia care
  • help with transitioning home after a hospital stay
  • also provide services to those with a disability or illness requiring assistance
  • regular quality assurance visits conducted

www.homeinstead.com/3033

Office: 289-296-0288

Fax: 289-296-9133

Mon-Sun 24 hours

Hospice Niagara

403 Ontario St
Unit 2 St Catharines, ON
L2N 1L5

Assists people and families from the time of diagnosis with a terminal illness, through to end-of-life care and bereavement. Programs and services are free of cost and support people in their homes, in the community and in the hospice residence.

Care at Home: Working with primary care providers as one team, medical, emotional and social supports help people live well, for as long as possible in their own home, while supporting caregivers.

Care at Hospice: A 10-bedroom home, providing care, compassion and dignity for people at end of life and their families.

Care in the Community:

Wellness Programs: Programs such as Day Hospice focus on helping people and caregivers live well.

Bereavement Support: Children, teenagers and adults explore their feelings of grief and loss in a safe and supportive space. Participation is not dependent on their loved one having been a Hospice Niagara client.

Education and Consultation: programs and resources to help family caregivers learn different strategies to cope and care for themselves, while they care for others.

https://www.hospiceniagara.ca

info@hospiceniagara.ca

Office: 905-984-8766

Call for information

Hotel Dieu Shaver Health and Rehabilitation Centre - Inpatient Rehabilitation Programs

541 Glenridge Ave
St Catharines, ON
L2T 4C2

www.hoteldieushaver.org

Office: 905-685-1381

Visiting Hours Mon-Fri 11 am-8 pm

Just Like Family Home Care

365 Vine St
Unit 3 St Catharines , ON
L2M 4T9

Services include:

Personal Care:

  • Alzheimer's and dementia care
  • Palliative care
  • Hospital recovery
  • Cancer care
  • Parkinson's/ALS/MS
  • Respite care
  • Bathing/showering
  • Dressing/grooming
  • Continence management
  • Mobility assistance
  • Transfers/lifting
  • Overnight/live in care
  • Medication/meals reminder calls
In person or virtual companionship:
  • Attending outings and ceremonies; family engagements
  • Read and play games
  • Going on walks
  • Medical appointments and accompaniment
  • Grocery shopping
Home Support:
  • Meal planning/preparation
  • Light housekeeping; laundry; ironing; bed linens; waste disposal
  • Gardening and watering plants

https://justlikefamilyhomecare.net/

southeastontario@justlikefamily.ca

Office: 905-397-4272

Mon-Sun 24 hours

McNally House Hospice

148 Central Ave
Grimsby, ON
L3M 4Z3

A non profit, health care organization providing 24-hour Palliative Care for people living with a terminal illness, as well as those in their life circle. This care will be responsive to the timing and needs of people in the last days of life. Focus is placed on the physical, emotional, spiritual and psychological needs of the resident and their loved ones. McNally House also provides Psycho-Spiritual and Bereavement Support Services

https://www.mcnallyhousehospice.com

info@mcnallyhousehospice.com

Office: 905-309-4013

Service Mon-Sun 24 hours

Niagara (Region of). Community Services Department - Seniors Services - Seniors Community Programs

1815 Sir Isaac Brock Way
Thorold, ON
L2V 4T7

Offers a variety of social, wellness and outreach services to older adults 60+ who reside in Ontario and have a valid Health Card. Programs are intended to help older adults remain safe and independent at home for as long as possible. The following non-medical programs are offered to support seniors and their families and caregivers. Programs include group sessions, in-home services and online programming.

Programs/services include:

  • Outreach Services
  • Adult Day Program
  • Respite Companion Program
  • South Niagara Health and Wellness Centre
  • Healthy, Safe, Strong Exercise Program
  • Assisted Living
  • Niagara Gatekeepers
  • Niagara Aphasia Program
  • Information and referral

https://www.niagararegion.ca/living/seniors/community-programs.aspx

Office: 905-984-2621

Toll Free: 1-877-212-3922

Office Mon-Fri 8:30 am-4:30 pm

Niagara (Region of). Community Services Department - Seniors Services - Seniors Community Programs: Respite Companion Services

1815 Sir Isaac Brock Way
Thorold, ON
L2V 4T7

This service provides a quality in-home respite service to individuals with Alzheimer disease or progressive age-related dementia. Trained respite companions provide meaningful activities tailored the client's needs and interests, in the client's home.

The program aims to provide:

  • Activities that bring enjoyment, purpose and meaning to the client's life
  • Socialization and interaction to maintain function and reduce risk of depression and loneliness
  • Companionship to increase client safety and provide reassurance
  • Respite for caregivers
Respite Companions may provide the individual with:
  • Help with meaningful activities such as walks, maintaining hobbies, socializing or other activities according to his/her ability, need and desire to participate
  • Prompts for medication may be provided according to program policy
  • Interaction that helps maintain functioning and enhances self-esteem which may decrease feelings of depression or loneliness
  • Preparation and serving of snacks, beverages and light meals
Respite Companions are not able to:
  • Provide personal care such as toileting, transferring, feeding or bathing
  • Drive clients in their vehicle, perform banking or other financial transactions
  • Clean the client's home, do laundry or shop unless it's a shared activity with the client

https://www.niagararegion.ca/living/seniors/community-programs.aspx

Office: 905-984-2621

Toll Free: 1-877-212-3922

Office Mon-Fri 8:30 am-4:30 pm
Regular weekly scheduled visits are arranged for the same day and time each week based on the client's preference, up to a maximum of 20 hours per week (based on availability). The minimum length of any visit is three hours.

Niagara Home Care Network


Fort Erie, ON

Provide services for clients who require support from stroke, dementia or other cognitive and aging issues. Services include:

  • Kinesiologist on staff to address slip and fall prevention, mobility assessments, assistive device recommendations and wellness promotion
  • Community transportation and support with activities such as grocery shopping, banking, attending medical appointments
  • Home care and support with activities of daily living, meal preparation and general household responsibilities
  • Support through daily routines and socialization/isolation issues; cognitive and behavioural support including assistance with memory strategies, risk management and communication deficits
  • Advocacy and elder abuse prevention
  • Caregiver respite

http://www.niagarahomecarenetwork.ca

shailashapiro@bellnet.ca

Office: 905-994-7774

Toll Free: 1-866-994-7774

Fax: 905-994-7775

Services Mon-Sun 24 hours

Niagara Regional Native Centre - Life Long Care

382 Airport Rd
Niagara-On-The-Lake, ON
L0S 1J0

Provides services and care for people of all ages that have physical disabilities, serious health issues, or those who are frail and/or elderly. Provides assistance in the following areas:

  • Medical transportation services
  • Medical escorts
  • Referrals to community services and Friendship Centre programs
  • Preparing forms and applications
  • Congregate dining services (includes meal and activity)
  • Home visits/friendly visits
  • Security checks (in person or over the phone)
  • Caregiver Support services (respite and training)
  • Advocacy with community agencies
  • Access to cultural activities, traditional foods, ceremonies, Elders and Healers
  • Assistance with housing issues
  • Transitioning from the Ontario Disability Support Program (ODSP) to Old Age Pension
  • Locating a family doctor
  • Assist in obtaining medical equipment and supplies

https://www.nrnc.ca

Office: 905-688-6484

Fax: 905-688-4033

Mon-Thu 9 am-5 pm

Niagara-on-the-Lake Community Palliative Care Service

1882 Niagara Stone Rd
Niagara-On-The-Lake, ON
L0S 1J0

Focuses on caring support and quality of life for seriously ill people residing in the town of Niagara-on-the-Lake and their families/caregivers. Offers services at home and at the three long term care facilities through trained visiting volunteers and operates bereavement support walking group.

  • provides compassionate, emotional support, companionship and caregiver relief
  • lends a wide variety of equipment which includes wheelchairs, walkers, recliner/lift chairs
  • has an extensive lending library of books, CDs and DVDs
  • provides phone and one on one bereavement support as well as bereavement programs

https://www.notlpc.com

notlpc@bellnet.ca

Office: 905-468-4433

Fax: 905-468-7149

Mon-Sun 24 hours

Nurse Next Door Home Care Services

1 Belton Blvd
Unit 200 St Catharines, ON
L2T 3Y4

Services offered span a full range of both medical and non-medical home care for seniors consisting of three pillars of caring:

Taking Care: companionship * outings and community experiences * meals * light housekeeping * appointment escort * physical activity * groceries and errands

Enriched Care (PSW): bathing, dressing and toileting support * meal preparation and assistance (if required) * ensure home safety * medication management (and reminders) * Alzheimer's and dementia support

Vital Care (Nursing): daily, live in, or end-of-life caring * Alzheimer's and dementia support * live-in caring * wound care/post-operative caring / complex caring * special needs caring

Other services include: meal preparation * homemaking * cleaning * personal care * appointment escort * specialized infant and child care * respite care * specimen collection for substance testing * foot care * palliative care * Alzheimer care * brain injury care.

https://nursenextdoor.com

Office: 519-900-6014

Toll Free: 1-888-369-1331

Fax: 519-900-6238

Mon-Sun 24 hours

ParaMed

101 Lampman Crt
Niagara-On-The-Lake, ON
L0S 1J0

Provides a wide range of home care services, including personal care, home support, and therapy and rehabilitation services for clients of all ages. Ranges from short-term help after a hospital stay, to ongoing support with day-to-day tasks and activities to 24-hour supervision.

Services include:

  • Alzheimers Dementia Home Care
  • Palliative Care
  • Personal Home Care
  • Senior Companion
  • Nursing at Home
  • Respite and Caregiver Relief
  • Live-In Care
  • Dietitian
  • Foot Care
  • Occupational Therapy
  • Pediatric Home Health Care
  • Physiotherapy
  • Social Work

https://www.paramed.com

PrivateNiagara@paramed.com

Office: 905-682-6555

Toll Free: 1-800-263-4900

Service Mon-Sun 24 hours

Person Centered Care of Niagara Inc

64 Jarvis St
Fort Erie, ON
L2A 2S4

Outreach Services - assisting those who need support with life skills, community opportunities and in/out of the home respite for primary care givers that helps promote healthy family relationships

Person Directed Planning/Programming - personalized programming developed based on the individuals goals and abilities. Each program will focus on improving independence, building self-esteem, building on the person's skill sets, and coping skills development.

Day Services and Supports - opportunities to develop hands on skill building techniques that can not otherwise be done in a 1:1 setting, friendships, modelling appropriate social skills.

Administrative Supports - brokerage, bookkeeping, payroll, scheduling support workers, etc

Respite Care - in/out of the home respite care for primary caregivers that promotes healthy family relationships.

Overnight Camps - offered in a group setting and provided monthly. Overnight Respite options available as well as a respite home that provides ALL accommodations, 24 hour staffing support and activities throughout the day (within the community or at PCC Day Services)

Services are offered in Fort Erie but transportation is available within the Niagara Region

https://www.personcenteredcare.ca

though_pcc@outlook.com

Outreach Programs Sun-Mon 24 hours

ResCare Premier Canada - Rehab Without Walls Neuro Rehabilitation

990 Line 1 Rd
RR 2 Niagara-on-the-Lake, ON
L0S 1J0

A private rehabilitation service offering individualized residential, neurobehavioural and cognitive community re-entry for individuals living with the effects of an Acquired Brain Injury and related neurological conditions.

  • active rehabilitation
  • day treatment
  • long-term living
  • supported independent living
  • respite care
  • home services
  • life skills training
  • personal development
  • reintegration and inclusion back into the home, community and vocation
  • access to residential living (group homes)
  • outreach
  • supported independent living apartments
  • neuropsychological assessment
  • neurobehavioural rehabilitation
  • cognitive rehabilitation
  • behaviour management
  • educational and work placement/support
  • physiotherapy
  • occupational and recreational therapy
  • speech language therapy
  • clinical neuropsychology

https://www.rehabwithoutwalls.com

gregory.curry@rehabwithoutwalls.com

Office: 905-468-0532

Toll Free: 1-877-366-7424

Fax: 905-468-0534

Program Mon-Sun 24 hours

Right at Home Canada

540 Ontario St
St Catharines, ON
L2N 7S2

An in-home care provider that offers a variety of services for adults in the community with physical and cognitive challenges. Provides clients with a Small Care Team customized and trained for the client's needs, a Care Planner and a Care Plan that changes with a client's needs.

In-home services include:

  • Personal care
  • Companionship
  • Nursing
  • Long term home health care
  • In-home hospice
  • Palliative care
  • Foot care
  • Respite care
Homemaker Assistance - Menu planning, budgeting, shopping, in-home meal preparation, light housekeeping, laundry

Personal Care - Personal hygiene, dressing, mobility, transfers/seating, toileting, changing beds, nutrition/food preparation, cueing, reminders, directing activities of daily living

Errands and Appointments - Errand running/shopping assistance, escort programs

https://www.rightathomecanada.com/stcatharines

Office: 1-855-983-4663

Mon-Sun 24 hours

Visiting Angels

197 Ontario St
St Catharines, ON
L2R 5K8

Offers the following services:

  • Nursing care
  • Brain and head injury care
  • Personal care
  • Foot care
  • Home care
  • Home help including meal preparation, homemaking, cleaning services, shopping services, companionship and escort to appointments
  • Respite care, caregiver relief, and staff relief
  • Palliative care, geriatric care, senior care, chronic care, neurological disease care, Alzheimer care, shared care
  • Veterans Affairs Canada assessments
  • Preventative health and wellness programs in the workplace and in the community including Healthy Heart, Hand Washing, First Aid, CPR, AED, Safe Walking, Babysitting Course, Safety at Home and Healthy Eating

http://www.visitingangels.ca

nurse@visitingangels.ca

Office: 905-685-4242

Toll Free: 1-877-239-4397

Fax: 905-685-8351

Service Mon-Sun 24 hours

VON Canada - Niagara

7 Neilson Ave
Unit A St Catharines, ON
L2M 5V9

Provides shift nursing and personal support worker care in the community. Specialized services include general nursing care, pediatric care and palliative care.

www.von.ca

niagaraintake@von.ca

Office: 1-800-263-7202

Fax: 1-866-214-9283

Mon-Fri 7 am-4 pm, Nurse Manager on call for current clients