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Health & Wellness

Mental Health, Outreach and Adult Protective Services

Canadian Mental Health Association Niagara Branch - Administration

264 Welland Ave
Suite 103 St Catharines, ON
L2R 2P8

Work to improve the quality of life for individuals experiencing mental, emotional and addictions challenges through the delivery of services including information and referral, urgent support services, residential services, counselling services, employment services and justice services.



Office: 905-641-5222

Fax: 905-684-8314

Mon-Fri 8:30 am-4 pm

Consumer / Survivor Initiative of Niagara

Welland, ON

A virtual consumer/survivor group that offers support, education, information, advocacy and self-help groups for consumers of the mental health system.



Office: 905-732-4498

Fax: 905-732-5012

VIRTUAL DEPRESSION/ANXIETY SUPPORT GROUP: Mon 1 pm-3 pm, Wed 3:30 pm-5:30 pm, Fri 10 am-12 noon VIRTUAL ANGER MANAGEMENT SUPPORT GROUP: Wed 6 pm-8 pm

Gateway Residential and Community Support Services of Niagara - Community Treatment Order Program

Niagara Health
1200 Fourth Ave St Catharines , ON
L2S 0A9

Provides intense case management support services to individuals experiencing mental illness who would otherwise be in and out of hospital.

A partnership with Niagara Health, doctors, and other community health professionals with the goal of effectively providing the necessary level of service and increasing the probability of success in the community.



Office: 905-735-4445

Toll Free: 1-877-735-4445

Fax: 905-735-7570

Office Mon-Fri 9 am-4 pm

Hamilton Health Sciences - West Niagara Mental Health Program

167A Main St E
Grimsby, ON
L3M 1P2

Provides assessment and treatment to individuals age 16 and older with suspected mental health or serious mental health problems. Both assessment and treatment is evidence-based/science informed. Services are conducted by a multidisciplinary team consisting of social work, nursing, occupational therapy, medicine/psychiatry, and other allied health professionals.

The service also offers an early psychosis intervention (EPI) service for individuals experiencing a first episode of psychosis between the ages of 14 and 35.

Additional services are available for transition age youth (16-25), substance involved youth with mental health difficulties (16-25), and adults with mental health and substance disorders.


Office: 905-309-3336

Fax: 905-309-4446

Mon-Fri 9 am-4:30 pm

Institute for Advancements in Mental Health - Niagara Region Support Group

St Barnabas Anglican Church; 33 Queenston St
St Catharines, ON
L2R 2Y8

Provides support, public education, and access to information about psychotic disorders (such as schizophrenia) to consumers with mental illness, friends, relatives, and caregivers.

Support group meetings for family members / caregivers and for individuals living with psychosis.


Toll Free: 1-800-449-6367

Fax: 905-546-0055

First Wed of every month at 7 pm (no meetings held Jul-Aug, Jan)

Niagara (Region of). Community Services Department - Seniors Services - Seniors Community Programs: Niagara Gatekeepers Program

1815 Sir Isaac Brock Way
Thorold, ON
L2V 4T7

Phone line that anyone in the community can call to help connect at-risk older adults with programs and services. The Niagara Gatekeeper program works in collaboration with local partner agencies.

Referrals are made to the most appropriate partner agency. Upon consent from the older adult, the partner agency will provide education around local programs and assist in the coordination of referrals to a range of services and supports.

Services are intended to help individuals remain safe and independent at home for as long as possible. The referral line is confidential and callers may remain anonymous..

A senior showing the following signs may need assistance:

  • difficulty communicating, including confusion, memory loss, becoming withdrawn, hostile or angry
  • changes to personal appearance, including poor hygiene, grooming, wearing dirty or inappropriate clothing
  • deteriorating home conditions, including extreme neglect or disrepair, bad odoiurs, excessive clutter, neglected pets, lack of food
  • deteriorating health such as difficulty seeing, speaking or hearing, poor mobility or balance, recent falls, significant weigh loss, injuries or untreated wounds
  • decreased ability to handle money or pay bills
  • unusual transactions
  • inability to cope with the recent loss of a spouse or family member, friend or pet


Office: 905-684-0968

Administration: 905-984-2621

Fax: 905-984-6409

Referral Line Mon-Sun 8:30 am-8:30 pm

Niagara (Region of). Public Health - Niagara Region Mental Health - Assertive Community Treatment Team

Thorold, ON

Designed to assist individuals with serious and persistent mental illness. Individuals served, often have co-existing problems such as homelessness, substance abuse or involvement with the judicial system.


Office: 905-688-2854 ext 7262

Mon-Fri 8:30 am-7 pm, Sat-Sun 8:30 am-4:30 pm

Niagara (Region of). Public Health - Niagara Region Mental Health - Case Management

Thorold, ON

Provides support to individuals with serious, ongoing mental health needs.

Clinical Case Management services are for individuals who are:

  • Living with ongoing and serious mental illness
  • Having difficulty managing medication and their side effects
  • Needing help with life skills and activities of daily living
  • Requiring education and counseling for themselves and their family
Geriatric Mental Health Case Management services are for individuals who are:
  • 60 and older
  • Offers education, support and counselling regarding mental illness, medication management and connection to community resources
  • Need help accessing appropriate services
  • Are not in a long-term care facility and does not have dementia


Office: 905-688-2854 ext 7353

Fax: 905-684-9798

Mon-Fri 8:30 am-4:30 pm

Niagara (Region of). Public Health - Niagara Region Mental Health - Support Groups

Thorold, ON

Offers groups for individuals who have mental health concerns. The goal is to provide psychotherapeutic treatment to support clients in the reduction of symptoms of various mental health diagnosis.

The following groups are offered internally to case management clients:

  • Anxiety and Depression Treatment Group for people who experience difficulties facing activities of daily living due to anxiety and depression.
  • Dialectical Behaviour Therapy for people who find it difficult to control emotions, relationships and behaviour, including self-harm.
  • Hope Recovered for people with post-traumatic stress disorder or experiencing trauma symptoms
  • Cognitive Behavioral Therapy for individuals who experience hearing voices


Office: 905-688-2854 ext 7353

Intake Mon-Fri 8:30 am-4 pm

St Joseph's Healthcare Hamilton - Niagara Seniors Mental Health Outreach Program

St Catharines, ON

Provides direct consultation by a home visit team to improve care of persons with late onset mental health problems or behavioural disturbances. The team (geriatric psychiatrist and case manager) assesses the older person in their place of residence. Recommendations are provided to the family physician and follow-up is provided as required by the team. In addition, education and support for health care professionals and caregivers is provided.


Office: 905-704-4068

Fax: 905-704-4072

Mon-Fri 8:30 am-4:30 pm