Older Adult Infolink
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Housing & Shelter

Albright Centre - Albright Manor

5050 Hillside Dr
RR 2 Lincoln, ON
L0R 1B2

A long term care home licensed by the Ministry of Health and Long Term Care with private, semi-private, and basic accommodation.

Resident services include:

  • medical/nursing care
  • rehabilitation
  • social/recreational activities
  • dietary
  • housekeeping and laundry services
  • Alzheimer unit

https://www.albrightmanor.ca

Office: 905-563-8252

Fax: 905-563-5223

Mon-Fri 8:30 am-4:30 pm

Albright Centre - Edelheim Apartments

5037 Edelheim Rd
Lincoln, ON
L0R 1B2

A 30 unit independent seniors apartment with one and two bedroom units.

https://www.albrightmanor.ca

Office: 905-563-8252

Fax: 905-563-5223

Mon-Fri 8:30 am-4:30 pm

Anchor Pointe

540 Ontario St
St Catharines, ON
L2N 7S2

A private retirement residence that offers meals, light housekeeping, scheduled transportation, activities and respite and winter stays.

https://www.atriaretirement.ca/retirement-communities/anchor-pointe

Office: 905-938-7070

Fax: 905-938-3684

Mon-Sun 8 am-8 pm

Angel's Retirement Home

417 Queenston St
St Catharines, ON
L2P 2Y3

10-suite assisted living facility specializing in memory care. Licenced under the RHRA. Services include:

  • 24-hour care staff
  • personal care
  • visiting physician
  • medication administration
  • meals
  • linens, bed changes
  • laundry
  • social and recreation programs
  • Alzheimer's and dementia care
  • secured unit to accommodate residents who wander
  • feeding assistance
  • palliative care
  • pet therapy
  • music therapy
  • adult day program
Member of the Ontario Retirement Communities Association (ORCA)

https://www.angelsretirementhome.com

info@angelsretirementhome.com

Office: 289-723-9730

Fax: 289-723-1980

Mon-Sun 24 hours * Adult Day Program Mon-Sun 7:30 am-7:30 pm

Aspira Heatherwood Retirement Residence - Aspira Heatherwood Retirement Residence, Assisted Living

113 Scott St
St Catharines, ON
L2N 7L2

87 assisted living suites (studio, deluxe studio, one bedroom suites) * provides short stay ( temporary, vacation, convalescent, respite care) when space permits. Minimum 30 day stays.

Basic services included in the secured one level lifestyle community:

  • 24 hour nursing staff
  • personal care (additional costs may apply)
  • medication administration
  • meals and snacks
  • linens, bed changes
  • laundry
  • social, recreation programs
Facilities include a fitness centre, salon, home theatre, hobby kitchen and library

Space available for organizations, groups and clubs. Call for information and availability.

Member of the Ontario Retirement Communities Association

https://www.aspiralife.ca

Office: 905-646-1311 ext 2002

After Hours: 905-650-9294

Fax: 905-646-0055

Wellness Caring Mon-Sun 24 hours

Aspira Heatherwood Retirement Residence - Aspira Heatherwood Retirement Residence, Independent Living

115 Scott St
St Catharines, ON
L2N 0A1

80 independent living suites (studio, one and two bedrooms)

Basic services include:

  • 24 hour nursing staff
  • emergency response system
  • meals
  • daily assisted living and weekly independent living housekeeping services
  • linens, bed changes
  • social, physicial & recreation programs
Additonal services available for a fee including personal care, medication administration/delivery, and laundry in independent living

On-site facilities include spa, hairdresser, gym, pub, libraries, internet lounge, bistro's, gardens, etc

Member of the Ontario Retirement Communities Association (ORCA)

https://www.aspiralife.ca

Office: 905-646-0000 ext 2002

After Hours: 905-650-9294

Fax: 905-646-0300

Mon-Sun 24 hours

Aspira Lincoln Park

265 Main St E
Grimsby, ON
L3M 1P7

70 suite retirement residence (studio and one bedroom) * provides short stay and respite care when space permits * independent and assisted living options available

Basic services include:

  • 24 hour nursing staff
  • personal care (fees apply)
  • medication administration (fees apply)
  • emergency response system
  • meals
  • linens, bed changes (fees apply)
  • laundry (fees apply)
  • social, recreation programs
Onsite facilities includea bistro bar and lounge.

Member of the Ontario Retirement Communities Association (ORCA)

https://www.aspiralife.ca/

Office: 905-309-0055

Fax: 905-309-5869

Mon-Sun 24 hours

Birchway Niagara

8903 McLeod Rd
Niagara Falls, ON
L2H 3S6

Provides shelter and services for women and children experiencing abuse. Services include:

  • 24-hour support line (call or text - 905-356-5800)
  • Counselling and emotional support for women and children/youth who are being or who have been abused
  • Safety planning
  • Transitional and housing support
  • Public education program
  • Referrals
Family Court Support Worker Program -- Facilitates a victim's understanding of and passage through the family court system. Support provided includes:
  • information on the family court process
  • assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
  • debriefing with clients following family court appearances
  • referral to specialized services and supports in the community
  • safety planning
  • court accompaniment to proceedings when appropriate

Services are available on an in-shelter or office visit basis.

https://birchway.ca/

info@birchway.ca

Office: 905-356-3933

Crisis: 905-356-5800

Administration Mon-Thu 9 am-5 pm, Fri 9 am-1 pm
Support Line/ShelterServices Mon-Sun 24 hours

Canadian Mental Health Association Niagara Branch - Residential / Community Support Program

264 Welland Ave
Suite 103 St Catharines, ON
L2R 2P8

COMMUNITY SUPPORT PROGRAM provides support to people who have serious, persistent mental illness, who are living in the community in the setting of their choice and who, at times, require support to maintain their housing and independence. This program provides low to moderate intensity support based on individual needs.

SUPPORTIVE HOUSING PROGRAM is designed for individuals requiring long-term intensive support and who are experiencing serious mental health issues. These individuals are homeless or at risk of becoming homeless. The program provides a combination of affordable housing and the ongoing, flexible supports needed to maintain housing. Consumers are linked with services, supports and resources in the broader community. The program supports over 80 housing units in the Niagara Region.

TRANSITIONAL HOUSING SUPPORT PROGRAM: provides therapeutic support to clients with concurrent issues. Life skills instruction and practice is an integral part of the program. The program is time limited to a period of 3 to 6 months. Assistance with finding permanent housing is a component of this program.

https://www.cmhaniagara.ca

kmarazzo@cmhaniagara.ca

Office: 905-641-5222

Fax: 905-641-4566

Mon-Fri 8:30 am-4 pm

Casa El Norte Refugee Assistance

281 Central Ave
Fort Erie, ON
L2A 3T4

A transitional home that offers shelter for refugees coming into Canada.

office@casaelnorte281.com

Office: 905-871-4483

Shelter Mon-Sun 24 hours

Cavendish Manor Retirement Residence

5781 Dunn St
Niagara Falls, ON
L2G 2N9

68 suites retirement residence * both private and semi-private accommodations * provides short stay (trial and respite stays) when space permits

Basic services include:

  • 24 hour nursing staff
  • personal care
  • medication administration
  • emergency response system
  • meals
  • housekeeping
  • laundry
  • social, recreation programs

On site facilities include hair salon, library, lounge with TV, fireplace and piano, serenity pond, outdoor pavilion and outdoor court yard.

https://www.cavendishmanor.com

info@cavendishmanor.com

Office: 905-354-2733

Fax: 905-354-4164

Mon-Sun 24 hours

Chapel Heights Retirement & Assisted Living

7373 Niagara Square Dr
Niagara Falls, ON
L2H 1J2

A retirement home offering services from independent living to full enhanced care.

Services include:

  • 24/7 Registered Nursing
  • Visiting doctor and lab services
  • Physiotherapist and occupational therapist
  • 24/7 Personal Support Workers
  • Hospitality Medicine Management Team
  • Palliative care
  • Respite and recovery short stays
  • Historic white wedding chapel
  • Fitness classes
  • Housekeeping and laundry
  • Salon and barber shop
Couples are not separated upon admission, including couples with varying care needs.

https://www.chapelheights.ca

crm@chapelheights.ca

Office: 905-371-0121

Fax: 905-371-7000

Contact for information

Chartwell Orchards Retirement Residence

3421 Frederick Ave
Lincoln, ON
L0R 2C0

125 suite retirement residence (studio and one bedroom) * provides short stay when space permits

Basic services include:

  • 24 hour care nursing staff
  • emergency response system
  • medication administration
  • meals
  • linens, bed changes
  • laundry
  • social, recreation programs
Member of Ontario Residential Care Association (ORCA)

https://chartwell.com/retirement-homes/chartwell-orchards-retirement-residence

info@chartwell.com

Office: 905-562-7357

Fax: 905-562-3051

Mon-Sun 24 hours

Chez Marie Refugee Assistance Centre - Shelter

16 Pelham Rd
St Catharines, ON
L2S 1P9

A temporary shelter or transition house for refugees.

http://saintcd.com/directory/default/view/11/3

Office: 905-682-5795

Fax: 905-682-5381

Mon-Sun 24 hours

Chippawa Creek at Bella Senior Care Residence

8720 Willoughby Dr
Niagara Falls, ON
L2G 7X3

A long term care home licensed by the Ministry of Health and Long Term Care which provides 24 hour nursing care for 160 residents with 24 specialized beds in a secured/reminiscing unit.

https://chippawacreek.ca/

info@ppsl.com

Office: 905-295-2727

Mon-Sun 24 hours

Club Heidelberg - Heidelberg Village

Heidelberg Village; 567 Lake St
St Catharines, ON
L2N 4J1

Not-for-profit life lease facility for seniors in St Catharines and is a project of Club Heidelberg.

https://www.clubheidelberg.com

reception@cannongreco.ca

Cannon Greco Management Limited: 905-687-6933

Fax: 905-687-8121

Call for information

Cobblestone Gardens Retirement Residence

10 Ormond St N
Thorold, ON
L2V 1Y7

68 suite retirement residence (studio apartments only) * provides permanent or respite stays

Basic services include:

  • 24 hour care staff
  • medication administration
  • emergency response system
  • meals
  • housekeeping
  • laundry
  • social, recreation programs
  • wifi, basic cable, phone
Additional services available for a fee include hairdressing and foot care services

Member of the Ontario Retirement Communities Association (ORCA)

https://www.cobblestonegardens.ca

info@cobblestonegardens.ca

Office: 905-227-5550

Fax: 905-227-5575

Mon-Sun 24 hours

Community Care, St Catharines and Thorold - Homelessness Prevention Services

129 Church St
St Catharines, ON
L2R 3E2

  • Eviction Prevention and Homelessness Prevention Program
  • Identify and work closely with those at risk of homelessness due to landlord eviction or other types of housing loss
  • Referrals to legal support, income supports and other programs
  • Support solutions to tenancy issues
  • Assistance with discharge from institutions
  • ID Clinic for vulnerable people without a permanent address
  • Referrals to other resources, programs and services in the community
  • Engage with landlords and help mediate
  • Rapid rehousing for those who've lost housing in the last 30 days
  • Help finding safe alternatives to shelter
  • Assistance with the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

https://www.communitycarestca.ca

housing@communitycarestca.ca

Office: 905-984-8955 ext 214

Fax: 905-984-8838

Mon-Fri 9 am- 12 noon, 1 pm-3 pm

Conmed - Maple Park Lodge

6 Hagey Ave
Fort Erie, ON
L2A 5M5

A 96-bed long term care home licensed by the Ministry of Health and Long Term Care * 24-hour nursing and personal care

Office: 905-994-0224

Fax: 905-994-8628

Service Mon-Sun 24 hours

Crescent Park Lodge

4 Hagey Ave
Fort Erie, ON
L2A 5M5

Ministry of Health and Long Term Care licensed long term care home providing 24-hour nursing care. Offers recreational programs, residents council, physiotherapy, outings, exercise programs, bingo, clubs, sewing group, baking, gardening and a family participation group.

Office: 905-871-8330

Fax: 905-991-1456

Mon-Sun 24 hours

Emerald Retirement Residence

5807 Ferry St
Niagara Falls, ON
L2G 1S8

103 suite retirement residence * provides short stay (temporary, vacation, convalescent, respite care), some conditions apply * crisis admissions, some conditions apply

Basic services include:

  • personal care
  • medication administration
  • emergency response system
  • meals
  • housekeeping
  • linens, bed changes
  • laundry
  • social, recreation programs

Member of Ontario Residential Care Association (ORCA) and RHRA

https://emeraldresidence.ca

assistantgm@emeraldresidence.ca

Office: 905-358-2500

Fax: 905-358-2502

Mon-Sun 24 hours

Extendicare St Catharines

283 Pelham Rd
St Catharines, ON
L2S 1X7

A 153 bed long term care home licensed by the Ministry of Health and Long Term Care.

  • 24 nursing and personal care
  • laundry and housekeeping
  • meals
  • medication assistance
  • recreation and social programming

http://www.extendicare.com

cnh_stcatharines@extendicare.com

Office: 905-688-3311

Fax: 905-688-5774

Service Mon-Sun 24 hours

Fairview Senior Citizen's Apartments

65 Russell Ave
St Catharines, ON
L2R 7M6

Apartments for seniors who are able to live independently.

Office: 905-684-4032

Mon-Fri 7:30 am-3:30 pm

Foyer Richelieu Welland

655 Tanguay Ave
Welland, ON
L3B 6A1

65-bed long term care home. Offers 24 hour nursing staff and security system. Services provided in French. Provides both private and semi-private rooms. Licensed by the Ministry of Health, Long Term Care.

Three interim care beds - provides residential care for hospital patients waiting for long stay admission - residents have access to the same services as long-stay residents.

https://www.foyerrichelieu.com

info@foyerrichelieu.com

Office: 905-734-1400

Mon-Sun 24 hours

Ganawageh and Ohsto: Seri Urban Homes Inc

10 Dufferin St
Fort Erie, ON
L2A 2T5

A non-profit organization which provides affordable income-sensitive housing for low to moderate income Indigenous and other families. Offers family dwelling homes along with Elders units. Does not have apartments.

guh@cogeco.net

Office: 905-871-5333

Toll Free: 1-800-871-8204

After Hours: 905-651-2813

Fax: 905-871-8204

Mon-Fri 8 am-4 pm

Garden City Manor

168 Scott St
St Catharines, ON
L2N 1H2

A 200 bed long term care home licensed by the Ministry of Health and Long Term Care providing 24 hour professional nursing care, rehabilitation services, activation programs including community outings, daily recreational programs, church services and special events. Meals, in-house laundry and hairdresser. Large outdoor therapeutic gardens for residents and their families.

https://reveraliving.com/en/live-with-us/ontario/st-catharines/garden-city-manor

Office: 905-934-3321

Crisis: 905-321-4470

Fax: 905-934-9011

Mon-Sun 24 hours

Garrison Place Retirement Residence

373 Garrison Rd
Fort Erie, ON
L2A 1N1

76 suites retirement residence (studio and one bedroom). Provides short stay and respite care when space permits.

Basic services include:

  • 24 hour nursing staff
  • personal care
  • medication administration
  • meals
  • linens, bed changes
  • laundry
  • social, recreational programs
Facilities include lounges, walking paths, gardens and patio and courtyard.

Member of the Ontario Retirement Communities Association (ORCA)

https://www.oxfordgarrisonplace.com

Office: 905-871-6410

Toll Free: 1-866-508-2694

Fax: 905-871-5422

Mon-Sun 24 hours

Gateway Residential and Community Support Services of Niagara - Housing First

178 King St
Welland, ON
L3B 3J5

A recovery-orientated approach to end homelessness that centers on quickly moving people experiencing homelessness into independent and permanent housing as well as providing additional supports and services as needed.

Supports offered include life skills, employment, emotional and resource linkage. A moderate level of support is provided and a crisis plan is completed once a person receives housing.

The Housing First program in Niagara is for eligible individuals. Individuals must be referred to the program from the Niagara Region's By Name List.

https://www.gatewayofniagara.ca

Office: 905-735-4445

Toll Free: 1-877-735-4445

Fax: 905-735-7570

Office Mon-Fri 9 am-4 pm

Gilead Manor

303 Elgin St
Port Colborne, ON
L3K 6A2

A private apartment building with thirty apartments available to those 60 and over.

Office: 905-835-2177

Call for information

Gillian's Place

15 Gibson Place
St Catharines, ON
L2R 0A3

Offer confidential, non-judgmental advice and support for women, non-binary individuals, and their children experiencing gender-based violence and abuse.

Services include:

  • compassionate one-on-one and group counselling
  • emergency accommodation and transportation
  • safety planning
  • child and youth programming
  • violence prevention programs and education
  • second-stage housing
  • transitional housing and support
  • legal advice and support
Family Court Support Worker Program -- Facilitates a victim's understanding of and passage through the family court system. Support provided includes:
  • information on the family court process
  • assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
  • debriefing with clients following family court appearances
  • referral to specialized services and supports in the community
  • safety planning
  • court accompaniment to proceedings when appropriate

Women do not have to stay at the shelter to access any of the free, confidential services. The goal is to provide safety, support and empowerment to vulnerable women, Two-spirit, gender queer, trans and non-binary individuals in the community.

https://www.gilliansplace.com

development@gilliansplace.com

Administration : 905-684-4000

Crisis: 905-684-8331

Fundraising : 905-684-4000 ext 254

Fax: 1-866-617-7604

Mon-Sun 24 hours

Heidehof - Edelweiss Seniors' Apartments

600 Lake St
St Catharines, ON
L2N 4J4

COVID-19: No visitors permitted until further notice.

91 senior apartments for those desiring independent/assisted living settings in compact bachelor, one and two bedroom units. Certain amenities and programs are available to these tenants to assist them in maintaining their independence. On site Supportive Housing services are available 24 hours, seven days a week.

https://www.heidehof.com

Office: 905-935-3344

Fax: 905-935-0081

Mon-Fri 8:30 am-4:30 pm

Heidehof - Lindenhaus Seniors Life Lease Apartments

600 Lake St
St Catharines, ON
L2N 4J4

Offers generously sized one, two and three bedroom units for those persons desiring an independent/assisted living setting. Certain amenities and programs are available to these tenants to assist in maintaining their independence significantly beyond what would be available in an independent life lease or condominium complex typically found in the community.
On site Supportive Housing services are available 24 hours seven days a week.

https://www.heidehof.com

lindenhaus@heidehof.com

Office: 905-935-3344 ext 5244

Fax: 905-937-3410

Mon-Fri 8 am-12 noon

Heidehof - Long Term Care

600 Lake St
St Catharines, ON
L2N 4J4

106 bed long term care home licensed by the Ministry of Health and Long Term Care * provides 24-hour nursing and personal care for 62 basic rooms, 20 semi-private rooms and 24 private rooms * services include:

  • recreational activities
  • restorative care
  • physiotherapy and occupational therapy
  • community outreach programs
  • volunteer services

https://www.heidehof.com

office@heidehof.com

Office: 905-935-3344

Fax: 905-935-0081

Office Mon-Fri 8:30 am-4:30 pm

Hope Centre (The) - Financial and Community Programs

570 King St
Welland, ON
L3B 3L2

Programs include:

Utility Assistance: Provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.

Trusteeship: assists clients in effective budgeting * ensuring rent and bills are paid directly to the landlord and service providers to prevent evictions/disconnections

Dental: Brushed Aside partner agency - Limited assistance available for the treatment of pain/infection or dentures provided through a partnership with the United Way and other local agencies.

One Sight Program: assists clients with obtaining prescription eyeglasses

Homelessness Prevention Coordinator: provide housing information, assistance with goal setting, advocacy and emotional support

Kacey Lynn Fund: financial assistance to eligible families with children encountering health and dental expenses beyond their income and/or health benefits

https://www.thehopecentre.net

info@thehopecentre.net

Office: 905-788-0744

Mon, Tue, Thu, Fri 8:30 am-4:30 pm * Wed 11 am-7 pm

Hope Centre (The) - Housing Focused Shelter

570 King St
Welland, ON
L3B 3L2

An 18 bed emergency shelter for homeless individuals and families in the Welland area. Services include advocacy, counselling and housing support.

https://www.thehopecentre.net

info@thehopecentre.net

Office: 905-788-0744

Crisis: 905-736-0512

Fax: 905-788-0748

Shelter intakes accepted Mon-Sun until 11 pm

Jah-Jireh Retirement Home

4505 Thirty Rd
RR 3 Lincoln, ON
L0R 1B3

Private non-profit retirement homes for Jehovah's Witnesses fully licenced by the RHRA. Offers private and semi-private rooms. Furnished rooms are available. Three meals are served daily. Services include:

  • Trained Care Givers
  • On-Site Administrator
  • Daily Housekeeping Service
  • Laundry Services
  • Transportation to Local Doctors and Local Medical Services
  • Complimentary Weekly Hair Care (Shampoo, Set, and Style)

https://www.jah-jireh.on.ca

admin@jah-jireh.on.ca

Office: 905-563-5495

Fax: 905-563-9766

Mon-Sun 24 hours

Kilean Lodge

83 Main St E
Grimsby, ON
L3M 1N6

A 50-bed long term care home with private, semi-private and ward accommodations. Provides 24-hour nursing and personal care. Transitional care is also available for those needing immediate respite and alternative level of care from home or hospital.

https://www.reveraliving.com

CNH_KileanLodge@exeassist.ca

Office: 905-945-9243

Fax: 905-945-1126

Mon-Sun 24 hours

Loyalist Retirement Residence, The

190 King St
St Catharines, ON
L2R 3J7

116 room retirement residence. 14 semi-private rooms with bathroom and 102 private rooms with bathroom (can change based on demand). 4 couples' rooms. Provides short stay (vacation, respite care, convalescent) when space permits. Crisis admissions depending on care needs.

Basic services include:

  • 24 hour nursing staff
  • personal care (at a cost)
  • medication administration
  • emergency response system
  • meals
  • housekeeping
  • linens, bed changes
  • laundry
  • social, recreational programs
  • secure floor for residents needing more security and care
  • dedicated unit to those residents requiring additional care

Facilities and services include a salon and foot care.

Member of Ontario Residential Care Association (ORCA).

https://www.loyalist-retirement.com

info@loyalist-retirement.com

Office: 289-236-0158

Fax: 905-641-4989

Mon-Sun 24 hours

Lundy Manor Retirement Residence

7860 Lundy's Lane
Niagara Falls, ON
L2H 1H1

67 suite retirement residence (studio and one bedroom)

Basic services include:

  • 24 hour nursing staff
  • personal care
  • medication administration
  • meals
  • social, recreation programs
Facilities include a chapel, gardens/gazebo, and pub

Member of Ontario Residential Care Association (ORCA)

https://www.oxfordlundymanor.com

Office: 905-356-1511

Fax: 905-356-1736

Mon-Sun 24 hours

Luther Manor Apartments for Seniors

128 Russell Ave
St Catharines, ON
L2R 1W1

Apartments for medically independent retired seniors.

luther.manor.inc@gmail.com

Office: 905-685-7075

Office Mon 9 am-5 pm

Maplecrest Village

85 Main St E
Grimsby, ON
L3M 1N6

A retirement residence with independent living suites, including 1 bedroom and studio suites. Also offer short-term and respite care options.

Services include:

  • Meals
  • Laundry
  • Housekeeping
  • 24 hour nursing staff
  • Emergency medical alert system
  • Social, recreation programs


Additional services and amenities available such as exercise and fitness classes, physiotherapy, library, and salon.

Member of the Ontario Retirement Communities Association (ORCA).

https://levanteliving.com/residences/maplecrest-village/

Office: 905-945-7044

Mon-Sun 24 hours

Martindale Place

1128 Vansickle Rd N
St Catharines, ON
L2S 3W1

A 60 plus, Christian retirement community. Offers Life-Lease one and two bedroom apartment units and 2 bedroom patio (bungalow) homes. Also offers independent senior living with enhanced services: 70 rental units. Includes three chef prepared meals, weekly housekeeping, full activity program, laundry, and transportation to enable residents to live independently longer.

https://www.martindaleplace.com

office@martindaleplace.com

Office: 905-988-9414

Fax: 905-988-9627

Office Mon-Fri 9 am-5 pm

Matthew House Refugee Ministry of Fort Erie - Shelter

183 Central Ave
Fort Erie, ON
L2A 3S8

Provides immediate safe housing, food and clothing to refugees arriving into Canada. Social, emotional and practical support is offered to each guest of the Matthew House to deal with experienced trauma and the challenges ahead. The Matthew House's main goal is to prevent homelessness for refugees at the very first point of entry into Canada. The shelter also provides full housing needs to women, men and children in Niagara affected by family breakdowns such as divorce or domestic violence or sexual violence. The staff at Matthew House act as case managers for this at-risk population.

https://www.matthewhouseforterie.com

matthewhfe@gmail.com

Office: 905-871-6059

Fax: 905-871-7054

Administration Mon-Fri 9 am-5 pm * Shelter Mon-Sun 24 hours (curfew 11 pm daily)

Millennium Trail Manor

6861 Oakwood Dr
Niagara Falls, ON
L2E 6S5

A 160-bed long term care home.. Services include:

  • private and shared accommodations
  • laundry and housekeeping
  • 24 hour nursing care
  • medication assistance
  • meals
  • therapeutic recreation services

https://conmedhealth.com/millennium-trail-manor/

mtm-admin@conmedhealth.com

Office : 905-356-5005

Fax: 905-356-6806

Service Mon-Sun 24 hours

Mount Carmel Home

78 Yates St
St Catharines, ON
L2R 5R9

A retirement residence featuring furnished private rooms with ensuite bathroom

Basic services include:

  • light service assisted living
  • RN/RPN services 12 hrs/day
  • personal support workers (PSWs) available part-time
  • staff on site overnight
  • medication administration
  • emergency response system
  • meals
  • housekeeping
  • assistance with bathing
  • laundry (bedding and towels)
  • social, recreation programs
  • daily catholic church services
Additional services available for a fee include hair care and foot care * Facilities include laundry room with coin operated machines and a chapel

Member of Ontario Retirement Communities Association (ORCA)

http://www.mountcarmelretirement.ca

carmel@bellnet.ca

Office: 905-685-9155

Fax: 905-682-3922

Office Mon-Sat 9 am-5 pm

Niagara (Region of). Community Services Department - Seniors Services - Long-Term Care Home, Fort Erie - Gilmore Lodge

50 Gilmore Rd
Fort Erie, ON
L2A 2M1

Long term care home licensed by the Ministry of Health and Long Term Care with 24-hour nursing care and RN supervision.

Services available:

  • recreation
  • worship services
  • hair salon
  • sitting areas
  • adult day service
  • dining areas, café, food services under the supervision of a dietitian
  • transportation available for resident outings
Family meetings are held regularly at Gilmore Lodge. Please contact the Resident and Family Support Worker for further information.

https://www.niagararegion.ca/living/seniors/long-term-care/homes/gilmore-lodge.aspx

Office: 905-871-6160

Fax: 905-871-0435

Service Mon-Sun 24 hours

Niagara (Region of). Community Services Department - Seniors Services - Long-Term Care Home, Grimsby - Deer Park Villa & Suites

150 Central Ave
Grimsby, ON
L3M 4Z3

A ground level long-term care home connected to the West Lincoln Memorial Hospital.

Long term Care home licensed by the Ministry of Health and Long Term Care with 24-hour nursing care and RN supervision. Services available:

  • recreation
  • crafts
  • worship services
  • hair salon
  • library
  • sitting areas
  • dining areas, café, food services under the supervision of a dietitian
  • transportation available for resident outings
Supportive housing units offered on site which allows couples needing different levels of care the opportunity to live together in the same location.

Support groups for family members of residents who are cognitively impaired that provide support, advocacy, educational opportunities and facilitate communication between the home and family. Meetings are held regularly at Deer Park Villa. Please contact the Resident and Family Support Worker for further information.

https://www.niagararegion.ca/living/seniors/deerparkvilla.aspx

deerpark@niagararegion.ca

Office: 905-945-4164

Mon-Sun 24 hours

Niagara (Region of). Community Services Department - Seniors Services - Long-Term Care Home, Niagara Falls - The Meadows of Dorchester

6623 Kalar Rd
Niagara Falls, ON
L2H 2T3

Long term care home licensed by the Ministry of Health and Long Term Care with 24-hour nursing care and RN supervision. Services available:

  • recreation
  • rehabilitation
  • worship services
  • hair salon
  • sitting areas
  • adult day service
  • dining areas, café
  • transportation available for resident outings and adult day service
  • Montessori programming for residents with cognitive impairments
Support available for family members of residents that provide support, advocacy, educational opportunities and facilitate communications between the home and family.

https://www.niagararegion.ca/living/seniors/long-term-care/homes/meadows-of-dorchester.aspx

holly.mitchell@niagararegion.ca

Office: 905-357-1911

Fax: 905-356-2199

Office Mon-Fri 8:30 am-4:30 pm

Niagara (Region of). Community Services Department - Seniors Services - Long-Term Care Home, Niagara-on-the-Lake - Upper Canada Lodge

272 Wellington St
Niagara-On-The-Lake, ON
L0S 1J0

Long term care home licensed by the Ministry of Health and Long Term Care with 24-hour nursing care and RN supervision.

Services available:

  • recreation
  • crafts
  • worship services
  • hair salon
  • library
  • sitting areas
  • adult day service
  • dining areas, café, food services under the supervision of a dietitian
  • transportation available for resident outings
Caregiver support for family members of residents who are cognitively impaired is available. The home facilitates communications between the home and family through newsletters, communication boards and meetings with families. Contact the Resident and Family Support Worker for further information.

https://www.niagararegion.ca/living/seniors/upper_canada_lodge.aspx

uppercanada@niagararegion.ca

Office: 905-468-4208

Fax: 905-468-0520

Office Mon-Fri 8:30 am-4:30 pm
Service Mon-Sun 24 hours

Niagara (Region of). Community Services Department - Seniors Services - Long-Term Care Home, Port Colborne - Northland Pointe

2 Fielden Ave
Port Colborne, ON
L3K 6G4

Long term care home licensed by the Ministry of Health and Long Term Care with 24-hour nursing care and RN supervision.

Services available:

  • Recreation
  • Crafts
  • Worship services
  • Hair salon
  • Library
  • Sitting areas
  • Adult day service
  • Dining areas, café, food services under the supervision of a dietician
  • Transportation available for resident outings
Support groups for family members of residents who are cognitively impaired that provide support, advocacy, educational opportunities and facilitate communications between the home and family. Family meetings are held regularly at Northland Pointe. Contact the Resident and Family Support Worker for further information.

https://www.niagararegion.ca/living/seniors/northland_pointe.aspx

northland@niagararegion.ca

Office: 905-835-9335

Fax: 905-835-6518

LTC Service Mon-Sun 24 hours

Niagara (Region of). Community Services Department - Seniors Services - Long-Term Care Home, St Catharines - Linhaven

403 Ontario St
St Catharines, ON
L2N 1L5

A long term care home licensed by the Ministry of Health and Long Term Care with 24-hour nursing care and Registered Nurse supervision.

Services available include:

  • Recreation
  • Crafts
  • Worship services
  • Hair salon
  • Library
  • Sitting areas
  • Adult day service
  • Short stays available
  • Dining areas, café, food services under the supervision of a dietitian
  • Transportation available for resident outings and adult day service

https://www.niagararegion.ca/living/seniors/long-term-care/homes/linhaven/default.aspx

Office: 905-934-3364

Fax: 905-934-6975

Mon-Sun 24 hours

Niagara (Region of). Community Services Department - Seniors Services - Long-Term Care Home, Welland - Rapelje Lodge

277 Plymouth Rd
Welland, ON
L3B 6E3

Long term care home licensed by the Ministry of Health and Long Term Care with 24-hour nursing care and RN supervision.

Services available:

  • recreation and leisure
  • worship services
  • hair salon
  • library
  • sitting areas
  • short stays available
  • foot care services
  • dental hygienist services
  • denturist services
  • secure unit
  • internal and external courtyards
  • dining areas, café, food services under the supervision of a dietitian
  • transportation available for resident outings

https://www.niagararegion.ca/living/seniors/long-term-care/homes/rapelje-lodge.aspx

Office: 905-714-7428

Fax: 905-714-7423

Mon-Sun 24 hours

Niagara (Region of). Community Services Department - Seniors Services - Long-Term Care Home, Welland - The Woodlands of Sunset

920 Pelham St
Welland, ON
L3C 1Y5

Long term care home licensed by the Ministry of Health and Long Term Care with 24-hour nursing care and RN supervision

Services available include:

  • Recreation
  • Crafts
  • Worship services
  • Hair salon
  • Library
  • Sitting areas
  • Adult day service
  • Dining areas, café, food services under the supervision of a dietitian
  • Transportation available for resident outings and adult day service
Support groups for family members of residents who are cognitively impaired that provide support, advocacy, educational opportunities and facilitate communications between the home and family. Meetings held monthly. Contact the Resident and Family Support Worker for further information.

https://www.niagararegion.ca/living/seniors/woodlands_of_sunset.aspx

woodlands@niagararegion.ca

Office: 905-892-3845

Fax: 905-892-5882

Service Mon-Sun 24 hours

Niagara (Region of). Community Services Department - Seniors Services - The Niagara Convalescent Care Program

403 Ontario St
St Catharines, ON
L2N 1L5

COVID-19: Program suspended until further notice.

Residential care to people who need time and support to recover strength, endurance, and functioning before returning home from a visit to a hospital. A range of services are provided by a team of on-site professionals including family physicians, nurse practitioners, nurses, personal support workers, physical and occupational therapists, and social workers.

Client must stay a minimum of seven days to a maximum of 90 days per year. The expected length of stay in the program is between 30-45 days.

A partnership involving Niagara Region Senior Services, Linhaven long-term care home, Hamilton, Niagara, Haldimand, Brant Home and Community Care, Ministry of Health and Long Term Care, Hamilton Niagara Haldimand Brant Local Health Integration Network.

www.niagararegion.ca

Office: 905-934-3364

Toll Free: 1-800-263-7215

Fax: 905-934-0700

Office Mon-Fri 8:30 am-4:30 pm Service Mon-Sun 24 hours

Niagara (Region of). Community Services Department - Summer Street Shelter

5925 Summer St
Niagara Falls, ON
L2G 1M7

Overnight shelter program intended for individuals facing chronic homelessness without other options for housing.

Office: 289-968-7759

Office: 289-969-1464

Mon-Sun 24 hours
Curfew 10pm

Niagara Gardens Retirement Manor

181 Niagara St
St Catharines, ON
L2R 4M1

86 suites retirement residence (one bedroom) * provides short stay (vacation and respite) when space permits * 60-bed assisted living facility offering 24-hour care for assisted and progressive care residents

Basic services include:

  • 24 hour care nursing staff
  • personal care
  • medication administration
  • emergency response system
  • meals
  • housekeeping
  • linens, bed changes
  • laundry
  • social, recreation programs
Facilities include hair dresser and on-site doctor

https://www.niagaragardens.ca

administration@niagaragardens.ca

Office: 905-687-3388

Fax: 905-687-4811

Mon-Sun 24 hours

Niagara Ina Grafton Gage Village - Long Term Care

413 Linwell Rd
St Catharines, ON
L2M 7Y2

A long term care home licensed by the Ministry of Health and Long-Term Care with 40 publicly funded long term care suites. Guided tours of the long term care area are available (suites not shown). Guided tours of the rest of the facility are not available, but self-guided tours are available.

Recreation facilities are available for residents and include a exercise room, swimming pool, bowling alley and billiard room. Hair salons available on site.

https://www.niggv.on.ca

info@niggv.on.ca

Office: 905-935-6822

Fax: 905-935-6847

Mon-Sun 24 hours

Niagara Ina Grafton Gage Village - Rental Apartments and Life Lease

413 Linwell Rd
St Catharines, ON
L2M 7Y2

Offers rental, life lease and rent geared-to-income units. Guided tours of the facility are not available, but self-guided tours are available. Services from the Assisted Living Services Program are available for those who qualify.

There are 60 rental apartments in "A" Building; 50 are one-bedroom units and 10 are two-bedroom units. There are 60 rental apartments in "B" Building, all of which are one-bedroom units. Bed sitting rooms are also available.

There are 112 life lease apartments and 47 bungalows. Life lease allows a resident to purchase the right to occupy a particular unit and assures him/her of a permanent place to live without some of the responsibilities of ownership. The ownership of the unit remains with the Niagara Ina Grafton Gage Village Corporation. When a unit is vacated, Niagara Ina Grafton Gage Village re-sells the unit. Equity is paid back upon termination, less 3% per year to a maximum of five (5) years.

Smoke-free Facility

On site:

  • Dining Room
  • Library
  • Tuck Shop
  • Exercise room
  • Swimming pool
  • Bowling alley
  • Billiard room
  • Timeless Hair Salons (2 locations): For information, call 905-935-6080, "B" Building (Ext. 229) or "E" Building ((Ext. 253)

https://www.niggv.on.ca

Office: 905-935-6822

Fax: 905-935-6847

Office Mon-Fri 9 am-4 pm

Niagara Ina Grafton Gage Village - Stone Road Village

453 Hunter Rd
Niagara-On-The-Lake, ON
L0S 1J0

The 79-unit life lease building for 55 plus features: glass balcony or patio for each unit; outdoor recreation area with a barbeque; paved walkway around the building; bus stop for NOTL transit; library with computer and WiFi; common room for group or private events; exercise room.

One, two, and three bedroom units include six appliances and are available in three layouts. Each unit has individual heating and air conditioning and storage space.

https://www.niggv.on.ca

Office: 905-935-6822

Fax: 905-935-6847

Office Mon-Fri 8 am-3 pm

Niagara Long Term Care Residence

120 Wellington St
Niagara-On-The-Lake, ON
L0S 1J0

A long term care home licensed by the Ministry of Health and Long Term Care offering 24 hour professional nursing care.

Services include:

  • Laundry and housekeeping
  • Dining
  • Personal care
  • Nursing care programs
  • Complex continuing care
  • Restorative nursing care
  • Skin and wound care
  • Geriatric mental health care
  • Palliative care
  • Pain management care
  • Foot care
  • Activation programs
  • Music/art therapy
  • Pastoral visits/services
  • Multicultural events
  • Exercise/restorative
  • Excursions, theme days/special events

https://niagaraltc.ca

Office: 905-468-2111

Fax: 905-468-4463

Mon-Sun 24 hours

Niagara Region Housing Services

Campbell East, 1815 Sir Isaac Brock Way
Thorold, ON
L2V 4T7

Administrator of affordable housing for Niagara Region and provides affordable housing solutions for approximately 15,000 people through a combination of programs and services, including:

  • Coordination of the Centralized Waiting List for affordable housing in Niagara
  • Managing more than 2,800 Public Housing units located in apartment buildings, townhouses and detached houses
  • Maintenance services and capital works projects
  • Answering inquiries regarding Tenancy Agreements and building repairs
  • Providing administration for 59 non-profit and co-operative housing providers
  • Researching and initiating new affordable housing opportunities
  • Providing more than 1,600 rent supplement/housing allowance units
  • Providing down payment assistance to qualified applicants through a homeownership program (depending on funding availability)
  • Providing funding to low-income homeowners for major asset replacement/repair, accessibility modifications and creation of secondary suites (depending on funding availability)

https://www.niagararegion.ca/housing-homelessness/

housing@niagararegion.ca

Office: 905-980-6000

Toll Free: 1-877-263-7215

Fax: 905-935-0476

Mon-Fri 8:30 am-4:30 pm

Niagara Regional Native Centre - Abbey House


St Catharines , ON

An four bed transitional housing program under the Niagara Regional Native Centre for Indigenous and Non- women with or without children who are homeless or at imminent risk of homelessness.

Abbey House provides a safe opportunity for transitional living for women and children. Abbey House will also support women on a outreach basis. Abbey House empowers and encourages women to make positive long lasting change. Priority is given to Indigenous women and children and the length of stay is one year.

https://www.nrnc.ca

dbailey@nrnc.ca

Office: 905-684-9736

Fax: 905-684-9001

Mon-Fri 8 am-4 pm

Oakwood Park Lodge

6747 Oakwood Dr
Niagara Falls, ON
L2G 0J3

Long term care home provides 24-hour care for 153 elderly residents * licensed by the Ministry of Health and Long Term Care * services available:

  • physiotherapy and occupational therapy
  • crafts
  • church services, choirs
  • hairdressing
  • lounges, films, bus trips
  • activity rooms, exercise classes
  • speech therapy
  • dining rooms, food services under the supervision of a dietitian

https://www.oakwoodparklodge.com

administrator@oakwoodparklodge.com

Office: 905-356-8732

Fax: 905-356-2122

Mon-Sun 24 hours

Ontario Ministry of Municipal Affairs and Housing - Ontario Landlord and Tenant Board

Ellen Fairclough Bldg; 119 King St W
6th Flr Hamilton, ON
L8P 4Y7

The role of the Landlord and Tenant Board (LTB) is to:

  • resolve disputes between landlords and tenants through mediation or adjudication
  • resolve eviction applications from co-ops
  • provide information to landlords and tenants about their rights and responsibilities under the Residential Tenancies Act (RTA)

The LTB's customer service officers process applications, schedule hearings, and provide information to the public about the Residential Tenancies Act. Customer service officers do not provide legal advice.

https://tribunalsontario.ca/ltb/

SO-ltb@ontario.ca

Toll Free: 1-888-332-3234

TTY: 1-800-855-0511

Mon-Fri 8:30 am-5 pm

Oonuhseh Niagara Native Homes Inc

2 Clark St, Unit 4
St Catharines, ON
L2R 5G2

A non-profit organization that provides affordable, income sensitive housing for people of First Nations ancestry.

https://onnh.ca/

ed.onnh@outlook.com

Office: 905-641-0094

Fax: 905-641-2995

Mon-Fri 8:30 am-4:30 pm

Orchard View Apartments

4020 23rd St
Lincoln, ON
L0R 2C0

Community Supportive Housing Program: Apartment complex with 48 units (18 bachelor care suites, 27 one bedroom and 3 two bedroom apartments). Services include:

  • laundry facilities
  • common lounge areas and tuck shop
  • meals in residence
  • some care services (available at an extra cost to tenants)

https://www.umh.ca

Supportive Housing : 905-562-1458

Coordinator Mon-Thu 8 am-4 pm

Pelham Non Profit Housing Corporation

45 Pelham Town Square
Pelham, ON
L0S 1E3

Offers 63 one-bedroom units and one 2-bedroom unit for individuals and couples 55 years and older including a limited number of low income units.

pelhamnph@bell.net

Office: 905-892-1743

Call for information

Pioneer Elder Care

29 St Helena St
St Catharines, ON
L2N 3Z9

A privately owned and operated assisted care facility for seniors with dementia and Alzheimer's.

Services include

  • 24 hour nursing care
  • emergency response system
  • housekeeping
  • laundry services
  • meals
  • medication administration
  • wellness program
  • entertainment and daily activities
  • music therapy

https://www.pioneereldercare.com

info@pioneereldercare.com

Office: 289-362-2521

Mon-Sun 24 hours

Pioneer Elder Care

180A Lakeshore Rd
St Catharines, ON
L2N 2V3

A privately owned and operated assisted care facility for seniors with dementia and Alzheimer's.

Services include

  • 24 hour nursing care
  • emergency response system
  • housekeeping
  • laundry services
  • meals
  • medication administration
  • wellness program
  • entertainment and daily activities
  • music therapy

https://www.pioneereldercare.com

info@pioneereldercare.com

Office: 289-362-2521

Mon-Sun 24 hours

Pioneer Elder Care

473 Vine St
St Catharines, ON
L2M 3S9

A privately owned and operated assisted care facility for seniors with dementia and Alzheimer's.

Services include

  • 24 hour nursing care
  • emergency response system
  • housekeeping
  • laundry services
  • meals
  • medication administration
  • wellness program
  • entertainment and daily activities
  • music therapy

https://www.pioneereldercare.com

info@pioneereldercare.com

Office: 289-362-2521

Mon-Sun 24 hours

Plymouth Cordage Retirement Community

110 First St
Welland, ON
L3B 4S2

114 suite retirement residence offering indpendent and assisted living suites (studio, studio and den and 1 bedroom) * provides short stays and respite stays when space permits

Basic services include:

  • 24 hour nursing staff
  • personal care
  • medication administration
  • emergency response system
  • meals
  • housekeeping
  • linens
  • laundry
  • social, recreation programs

Facilities include lounge, games room, hair salon, chapel, tuck shop, 24 hours café and exercise room.

https://levanteliving.com/residences/plymouth-cordage/

info@plymouthcordage.ca

Office: 905-735-3322

Mon-Sun 24 hours

Port Cares - Housing and Homelessness

92 Charlotte St
Port Colborne, ON
L3K 3E1

Provides a wide range of services on an individual case basis including:

  • advocacy
  • assistance with domestic abuse situations
  • addictions
  • emergency food
  • crisis situations
  • transportation
  • may offer financial assistance for emergency medical need
  • offer referrals for education and employment

The Housing Help services includes:

  • information for landlords and tenants
  • assisting clients and landlords with housing clients
  • supports in maintaining housing and transitional housing moving forward
  • program and information on rights and responsibilities of landlords and tenants

Other services include:

  • Koats for Kids
  • Give a Gift, Adopt-A-Family at Christmas
  • Back Packs for Back to School

Offers confidential one-on-one service to clients and refer when required. All services are free of charge.

https://www.portcares.ca

portcares@portcares.ca

Office: 905-834-3629

Fax: 905-834-5805

Mon-Fri 8:30 am-4:30 pm, by appointment

Portal Village Retirement Community

300 Elgin St
Port Colborne, ON
L3K 6A3

A 152 bed retirement home offering both independent and assisted living services. Offer short-term and respite stays when available. Also offer Alzheimer's, Dementia and Memory Support.

  • 24 hour care support
  • Emergency communication system
  • Meals
  • Housekeeping
  • Laundry services
  • Medication assistance
  • Recreation programs and social activities

Have a library, hair salon, theatre and tuck shop on-site.


https://www.springliving.ca/property/portal-village/

Office: 905-834-0322

Mon-Sun 24 hours

Primacare Living Solutions - Henley House

20 Ernest St
St Catharines, ON
L2N 7T2

160-bed long term care home licensed by the Ministry of Health and Long Term Care

  • nursing and personal care on a 24-hour basis, including medication administration and assistance with activities of daily living
  • medical care available 24 hours a day
  • three meals daily with snacks between meals, special and therapeutic diets and dietary supplements
  • assistive devices to promote independence; supplies and equipment necessary for the provision of medical, nursing and personal care
  • social, recreational activities and therapeutic programs.
Optional services: palliative care, hairdressing and barber services, dentist/denturist, optometrist, audiologist, foot care services, occupational therepy/physiotherapy telephone and cable TV, newspaper delivery, other miscellaneous services.

The facility offers personal suites with private bathrooms, suites for couples, private family dining room, spacious lounges, intimate dining rooms in each resident home area, town square with fireplace and cappuccino bar, climate controlled environment, chapel and celebration room, companionship of pets, wheelchair accessible van for resident outings.

https://www.primacareliving.com

henley@primacareliving.com

Office: 905-937-9703

Fax: 905-937-9723

Mon-Sun 24 hours

Project SHARE - Homelessness Prevention Program

4129 Stanley Ave
Unit 2 Niagara Falls, ON
L2E 7H3

Assists individuals and families who are in need of finding affordable housing. Through this program, workers will work closely with clients to aid their search and supply up to date housing listings in Niagara Falls. Also assists with Niagara Regional Housing applications and referrals to shelters.

https://www.projectshare.ca

info@projectshare.ca

Office: 905-357-5121

Fax: 905-357-0143

Client hours Mon-Fri 10 am-3 pm

Queenston Place Retirement Residence

6440 Valley Way
Niagara Falls, ON
L2E 7E3

A privately owned retirement residence offering large private suites with 24-hour nursing care, meals, snacks and activities.

http://www.queenstonplace.com

Office: 905-371-2743

Fax: 905-371-2747

Mon-Sun 24 hours

Radiant Care - Apartments

15 Elden St
Niagara-On-The-Lake, ON
L0S 1T0

Radiant Care is a private, not-for-profit organization providing accommodation and care to senior citizens.

Offers a variety of apartment style options for seniors with one or two bedroom units available. Supportive Housing services are also available to any tenant of Radiant Care Pleasant Manor who is assessed to be eligible. Services may include basic housekeeping, laundry, safety checks, medication reminders and assistance with bathing and other personal care.

Free Exercise and Falls Prevention classes are offered on-site.

Radiant Care is a smoke-free, fragrance-free, animal-free home.

https://radiantcare.net

pleasantmanor@radiantcare.net

Office: 905-468-1111

Fax: 905-468-4384

Office Mon-Fri 8:30 am-4 pm

Radiant Care - Apartments

1 Tabor Dr
St Catharines, ON
L2N 1V9

A private, not-for-profit organization providing accommodation and care to senior citizens.

Offers a variety of apartment style options for seniors with one or two bedroom units available. Supportive Housing services are also available to any tenant of Radiant Care Tabor Manor who is assessed to be eligible. Services may include basic housekeeping, laundry, safety checks, medication reminders and assistance with bathing and other personal care.

Free Exercise and Falls Prevention classes are offered on-site. Tenants and local seniors also have access to an on-site Fitness and Wellness Centre.

A smoke-free, fragrance-free, animal-free home.

https://radiantcare.net

tabormanor@radiantcare.net

Office: 905-934-2548

Fax: 905-934-6467

Office Mon-Fri 8:30 am-4 pm

Radiant Care - Heritage Place Long-Term Care

15 Elden St
Niagara-On-The-Lake, ON
L0S 1T0

Private, not-for-profit organization providing accommodation and care to senior citizens.

Long-term care home accommodates up to 41 individuals in private or semi-private rooms, with 24 hour nursing care provided by qualified staff, and supervised by Registered Nursing staff.

Smoke-free, fragrance-free, animal-free home.

https://radiantcare.net

pleasantmanor@radiantcare.net

Office: 905-468-1111

Fax: 905-468-4384

Mon-Sun 24 hours

Radiant Care - Life Lease Units

15 Elden St
Niagara-On-The-Lake, ON
L0S 1T0

Townhouse and apartment style life lease units.

Supportive Housing Services are available to any individual residing at Radiant Care Pleasant Manor who is assessed to be eligible. Services may include basic housekeeping, laundry, safety checks, medication reminders and assistance with bathing and other personal care.

https://radiantcare.net

pleasantmanor@radiantcare.net

Office: 905-468-1111

Fax: 905-468-4384

Office Mon-Fri 8:30 am-4 pm

Radiant Care - Long-Term Care

1 Tabor Dr
St Catharines, ON
L2N 1V9

A private, not-for-profit organization providing accommodation and care to senior citizens.

Accommodates up to 128 individuals in private or semi-private rooms, with 24 hour nursing care provided by qualified staff, and supervised by Registered Nursing staff.

Smoke-free, fragrance-free, animal-free home.

https://radiantcare.net

tabormanor@radiantcare.net

Office: 905-934-2548

Fax: 905-934-6467

Service Mon-Sun 24 hours

Redstacks Retirement Home

303 Niagara Blvd
Fort Erie, ON
L2A 3H1

17 suite retirement residence * provides short stay (i.e. temporary, vacation, convalescent, respite care) when space permits

Basic services include:

  • personal care
  • medication administration
  • meals
  • housekeeping
  • linens, bed changes
  • laundry
  • social and recreation programs

https://redstacks.ca

info@redstacks.ca

Office: 905-871-9571

Mon-Sun 24 hours

Residence on Lundy's Lane

8158 Lundy's Lane
Niagara Falls, ON
L2H 1H1

A 68 suite retirement residence. Provides short stay (respite and vacation care) when space permits.

Basic services include:

  • personal care
  • medication administration
  • emergency response system
  • meals
  • housekeeping
  • linens
  • laundry
  • social, recreational programs

Office: 905-354-5542

Fax: 905-354-9828

Mon-Sun 24 hours

River Road Retirement Residence

4067 River Rd
Niagara Falls, ON
L2E 3E6

96 suite retirement residence (studio and one bedroom). Provides short stay (convalescent) when space permits.

Basic services include:

  • personal care
  • medication adminstration
  • emergency response system
  • meals
  • housekeeping
  • linens, bed changes
  • laundry
  • social, recreation programs
Onsite facilities include a fitness room, theater room, library, common sitting areas, hair salon, and outdoor deck.

Member of the Ontario Retirement Communities Association.

https://www.riverroadretirement.com

info@riverroadretirement.com

Office: 905-374-2015

Office: 905-347-4067

Call for information

Royal Henley Retirement Community

582 Ontario St
St Catharines, ON
L2N 0A2

118 suite retirement residence (studio, one bedroom, one plus den and two bedroom suites with kitchenettes and most with balconies) * provides short stay (respite care) when space permits

Basic Services include:

  • 24 hour registered nursing staff
  • emergency response system
  • meals
  • housekeeping with linen service
  • calendar of events
Facilities include library, outdoor sitting area, bistro, theatre, pool, CLUBfit gym and lounge.

Group falls prevention classes for residents * Aims to improve strength and balance to prevent injury and falls * Classes run by a physiotherapist or other regulated health care provider

Member of Ontario Residential Care Association (ORCA)

https://www.royalhenley.com

kristad@royalhenley.com

Office: 905-935-1800

Fax: 905-935-1805

Call for information

Royal Rose Place

635 Prince Charles Dr N
Welland, ON
L3C 0C7

A 160 bed long term care home licensed by the Ministry of Health and Long Term Care. Private or shared accommodations (2 bed basic rooms with a shared bathroom).

Onsite cafe, hair dresser and rehabilitation area also accessible to the community.

https://www.jarlette.com/long-term-care/royal-rose-place

Office: 289-480-0400

Fax: 289-480-0399

Mon-Sun 24 hours

Salvation Army (The) - Community and Family Services

Seaway Mall; 800 Niagara St
Unit JJ Welland, ON
L3C 5Z4

Provides assistance and community programs and services including:

  • Food Bank
  • Summer camp opportunities
  • Emergency Disaster Services
  • Christmas Hamper Program

Office: 905-735-5700

Fax: 905-735-8713

Office Mon-Tue, Thu-Fri 9 am-4 pm * Food Bank Mon, Thu, Fri 9 am-12 noon

Salvation Army (The) - Honourable Ray and Helen Lawson Eventide Home

5050 Jepson St
Niagara Falls, ON
L2E 1K5

A long term care home licensed by the Ministry of Health and Long Term Care for seniors, providing 24-hour nursing service. A full-time activity director is on staff to organize social activities, (outings, crafts, exercise, etc). Chaplaincy services provided by full-time clergy. Hairdressing services on site.

Housing amounts paid to Eventide Home can only be used as medical expenses - no portion can be used for Ontario Tax Credits

https://www.niagaraeventide.ca

info@niagaraeventide.ca

Office: 905-356-1221

Fax: 905-356-9609

Office Mon-Fri 9 am-4 pm
Service Mon-Sun 24 hours

Salvation Army (The) - Salvation Army Booth Centre (The)

184 Church St
St Catharines, ON
L2R 3E7

The Emergency Shelter provides dormitory accommodation for adult men. Three meals per day are provided to residents. Residents also receive assistance with finding and securing housing. Clothing vouchers and referrals provided for in-house residents.

sadeskstaff@cogeco.net

Office: 905-684-7813

Toll Free: 1-844-637-1773

Fax: 905-684-4513

Mon-Sun 24 hours

Seasons Welland Retirement Community

163 First Ave
Welland, ON
L3C 0A3

160-bed retirement residence (studio, one bedroom, two bedroom) * provides short stay (i.e. temporary, vacation, convalescent, respite care) when space permits

Basic services include:

  • 24 hour care nursing staff
  • personal care
  • medication administration
  • meals
  • linens, bed changes
  • laundry
  • social, recreation programs
Member of the Ontario Retirement Communities Association (ORCA)

https://www.seasonsretirement.com/locations/welland/

welland@seasonsretirement.com

Office: 905-735-5333

Fax: 905-735-8333

Mon-Sun 24 hours

Shalom Gardens

12 Bartlett Ave
Grimsby, ON
L3M 4N5

A Christian retirement community offering assisted living apartments to Dutch-Canadian elderly. Offers fitness programs, bowling, sing-songs, crafts, outings, worship services and visits from bands, choirs, schools and theatrical groups.

https://www.shalommanor.ca

info@shalommanor.ca

Office: 905-945-9631

Fax: 905-945-1211

Mon-Fri 8 am-4 pm

Shalom Manor Long Term Care - Shalom Manor

12 Bartlett Ave
Grimsby, ON
L3M 4N5

Long term care home licensed by the Ministry of Long Term Care providing residential and extended care primarily to Reformed Dutch-Canadians.

Offers:

  • Nursing and personal care
  • General Store
  • Fitness, social and recreational programs
  • Christian worship services
  • Dietary services
  • Housekeeping/Laundry

https://www.shalommanor.ca

info@shalommanor.ca

Office: 905-945-9631

Office Mon-Fri 8 am-4 pm

Shorthills Villa Retirement Community

1532 Pelham St N
Pelham, ON
L0S 1E3

63 suite retirement residence (studio, one and two bedrooms) * provides short stay (respite care) when space permits

Basic services include:

  • 24 hour nursing staff
  • Personal care
  • Medication administration
  • Emergency response system
  • Meals
  • Housekeeping
  • Linens, bed changes
  • Laundry
  • Social, recreation programs

https://www.shorthillsvilla.ca

shorthillsvillafonthill@gmail.com

Office: 905-892-5094

Fax: 905-892-9523

Office Mon-Fri 8 am-4 pm

Southridge Community Church - Community Produce Pop-Up Market

414 River Rd
Welland, ON
L3B 5N6

Pop-up market

ahand@southridgechurch.ca

First Fri of the month 6:30 pm-7:30 pm

Southridge Community Church - Emergency Shelter

201 Glenridge Ave
St Catharines, ON
L2T 3J6

Provides emergency housing-focused shelter for men and women who are homeless in a safe environment.

  • gender specific dormitory-style shelter
  • washroom/bath/shower/laundry facilities
  • offer all meals
  • assist with finding housing, applications for social assistance etc
  • various recreation and recovery based programming is available

https://www.southridgeshelter.ca

intake@southridgechurch.ca

Office: 905-682-2477

Fax: 905-682-9661

Shelter Mon-Sun 24 hours * Intakes between 10 am-11 pm - intakes not available throughout the night

St Charles Village

30 Nova Cres
Welland, ON
L3C 6P8

70 suite retirement residence offering both independent and assisted living. Bachelor, one and two bedroom suites, and private rooms available. Any of the rooms can accommodate couples. Also provides short stay (trial, vacation, convalescent, respite) and crisis admissions based on situation. Pets allowed (conditions apply).

Basic services include:

  • 24 hour Health Care Staff
  • Consultations
  • Personal care
  • Medication administration
  • Nursing assessments and monthly weight and vital signs check-in
  • Physiotherapy
  • 3 meals a day
  • Weekly housekeeping includes linens, bed changes
  • Laundry
  • Daily garbage/recycling removal
  • Social, recreation programs
Additional services available for a fee include assistance with ADL's, escorts, laundry, etc. On site facilities include a community room, beauty salon, library, etc

Member of Retirement Homes Regulatory Authority (RHRA)

https://www.stcharlesvillage.ca

stcharles@bellnet.ca

Office: 905-788-1844

Mon-Sun 24 hours

Stamford Estates - Retirement Residence

3900 Portage Rd
Niagara Falls, ON
L2J 4L8

A private retirement residence offering studio, 1-bedroom and 2-bedroom/2-bath suites. Offer a 24 hour lifeline emergency call system. Short term respite stay options also available.

Onsite features inlcude:

  • Dining room
  • Housekeeping
  • Bus service
  • Activities
  • Chapel
  • Games and TV rooms
  • Computer kiosks
  • Beauty salon
  • Barber shop
  • Guest Suite

https://atriaretirement.ca/retirement-communities/atria-canada-stamford-estates-niagara-falls-on/

Office: 905-357-7857

Office Mon-Fri 9 am-7 pm
Emergency Lifeline for residents Mon-Sun 24 hours

Stokes Community Village

36 Page St
St Catharines, ON
L2R 4A7

32 affordable one or two bedroom apartments for seniors.

https://www.goodwillniagara.com

Office: 905-685-8777 ext 27

Head office Mon-Thu 8 am-4 pm, Fri 8 am-12 noon

The Community of Lookout Ridge

1505 Lookout St
Pelham, ON
L0S 1E5

167 suite retirement residence (one and two bedrooms)

Basic services include:

  • 24 hour nursing staff
  • personal care
  • medication administration
  • emergency response system
  • meals
  • housekeeping
  • linens, bed changes
  • laundry
  • social, recreation programs
Additional services available for a fee including foot care, hair care and dental care * Facilities includes a fitness center, theater, meeting and activity rooms, as well as a number of lounges and fireplace areas. Also have a wheelchair accessible bus for taking residents to off-site activities and events.

https://www.lookoutridge.ca

info@lookoutridge.ca

Office: 905-892-9218

Fax: 905-892-9488

Office Mon-Fri 9 am-5 pm * Sat-Sun 10 am-4 pm

Thorold Municipal Non-Profit Housing Corporation

61 Ormond St S
Thorold, ON
L2V 4X6

Provides affordable housing for both seniors and families. Housing is available at both market value and subsidized rates. Apply to Niagara Housing Services for subsidized units.

thnp@bellnet.ca

Office: 905-227-6628

Fax: 905-227-5355

Mon-Fri 8 am-4 pm