Health & Wellness (Display All)
- Abuse/Violence Related Support
- Addictions Support
- Bereavement Support
- Condition Specific Care and Health/Disability Support Groups
- Dementia/Alzheimer Supports and Services
- Falls Prevention Programs/Education
- Hospitals and Diagnostic Imaging/Radiology
- Home Health Care, Palliative Care, Respite Care and Homemaker Assistance
- Mental Health Services and Adult Protective Services
- Physiotherapy Programs and Rehabilitation
- Physician Referrals and Medical Information Services
- Podiatry/Foot Care
- Walk-In Medical Clinics
- Warmlines and Crisis Lines
- Wellness Programs
Local Community Leisure Guides in Niagara
Housing & Shelter
Shelters and Housing Support/Assistance
Birchway Niagara
8903 McLeod Rd Niagara Falls, ONL2H 3S6
Provides shelter and services for women and children experiencing abuse. Services include:
- 24-hour support line (call or text - 905-356-5800)
- Counselling and emotional support for women and children/youth who are being or who have been abused
- Development of safety plans
- Transitional and housing support
- Public education programs
- Referrals
Services are available on an in-shelter or office visit basis.info@birchway.ca
Office: 905-356-3933
Crisis: 905-356-5800
Administration Mon-Thu 9 am-5 pm, Fri 9 am-1 pm
Support Line/Shelter Services Mon-Sun 24 hours
Canadian Mental Health Association Niagara Branch - Residential / Community Support Program
264 Welland AveSuite 103 St Catharines, ONL2R 2P8
COMMUNITY SUPPORT PROGRAM provides support to people who have serious, persistent mental illness, who are living in the community in the setting of their choice and who, at times, require support to maintain their housing and independence. This program provides low to moderate intensity support based on individual needs.
SUPPORTIVE HOUSING PROGRAM is designed for individuals requiring long-term intensive support and who are experiencing serious mental health issues. These individuals are homeless or at risk of becoming homeless. The program provides a combination of affordable housing and the ongoing, flexible supports needed to maintain housing. Consumers are linked with services, supports and resources in the broader community. The program supports over 80 housing units in the Niagara Region.
TRANSITIONAL HOUSING SUPPORT PROGRAM: provides therapeutic support to clients with concurrent issues. Life skills instruction and practice is an integral part of the program. The program is time limited to a period of 3 to 6 months. Assistance with finding permanent housing is a component of this program.
Office: 905-641-5222
Fax: 905-641-4566
Mon-Fri 8:30 am-4 pm
Casa El Norte
281 Central Ave Fort Erie, ONL2A 3T4
A transitional home that offers shelter for refugees coming into Canada.
casaelnorte281@gmail.comOffice: 905-871-4483
Fax: 905-871-3317
Shelter Mon-Sun 24 hours
Chez Marie Refugee Assistance Centre - Shelter
16 Pelham Rd St Catharines, ONL2S 1P9
A temporary shelter or transition house for refugees.
refugeestcatharines@cogeco.netOffice: 905-682-5795
Fax: 905-682-5381
Mon-Sun 24 hours
Community Care, St Catharines and Thorold - Housing Help Centre
129 Church St St Catharines, ONL2R 3E2
Provides a free and confidential housing referral and consultation service.
Helps with:
- assistance and information to help solve housing problems
- people who are homeless or at risk of being homeless to find and maintain permanent accommodation within the local community
- landlords to find tenants and helps to resolve conflicts between landlords and tenants
- basic information on the Residential Tenancies Act
- money management - trusteeship service (including youth 16-24)
- regional identification clinic
https://www.communitycarestca.ca
hhc@communitycarestca.caOffice: 905-984-8955
Fax: 905-984-8838
Mon-Fri 9 am-3 pm
Gateway Residential and Community Support Services of Niagara - Housing First
178 King St Welland, ONL3B 3J5
A recovery-orientated approach to end homelessness that centers on quickly moving people experiencing homelessness into independent and permanent housing as well as providing additional supports and services as needed.
Supports offered include life skills, employment, emotional and resource linkage. A moderate level of support is provided and a crisis plan is completed once a person receives housing.
The Housing First program in Niagara is for eligible individuals. Individuals must be referred to the program from the Niagara Region's By Name List.
https://www.gatewayofniagara.ca
Office: 905-735-4445
Toll Free: 1-877-735-4445
Fax: 905-735-7570
Office Mon-Fri 9 am-4 pm
Gateway Residential and Community Support Services of Niagara - Transitional Home
178 King St Welland, ONL3B 3J5
A transitional residential program for individuals with a mental illness. This residence has a capacity to accommodate 7 tenants.
This residence is staffed by one full time support worker, and several part-time staffers, who provide 8-11 hours of support daily. Provides a combination of affordable housing and ongoing flexible housing supports. Length of program is approximately 6-12 months.
https://www.gatewayofniagara.ca
info@gatewayofniagara.caOffice: 905-735-4445
Toll Free: 1-877-735-4445
Fax: 905-735-7570
Office Mon-Fri 9 am-4 pm
Gillian's Place
15 Gibson Place St Catharines, ONL2R 0A3
Offer confidential, non-judgmental advice and support for women, non-binary individuals, and their children experiencing gender-based violence and abuse.
Services include:
- compassionate one-on-one and group counselling
- emergency accommodation and transportation
- safety planning
- child and youth programming
- violence prevention programs and education
- second-stage housing
- transitional housing and support
- legal advice and support
Women do not have to stay at the shelter to access any of the free, confidential services. The goal is to provide safety, support and empowerment to vulnerable women, Two-spirit, gender queer, trans and non-binary individuals in the community.development@gilliansplace.com
Administration : 905-684-4000
Crisis: 905-684-8331
Fundraising : 905-684-4000 ext 254
Fax: 1-866-617-7604
Mon-Sun 24 hours
Hope Centre (The) - Emergency Bed Program
570 King St Welland, ONL3B 3L2
An 18 bed emergency shelter for homeless individuals and families in the Welland area. Services include advocacy, counselling and the community coach program.
info@thehopecentre.netOffice: 905-788-0744
After Hours: 905-714-5007
Fax: 905-788-0748
Office Mon-Fri 8:30 am-4:30 pm
After hours Mon-Fri 4:30 pm-11 pm, Sat-Sun 9 am-11 pm
Shelter Mon-Sun Intakes until 11 pm
Hope Centre (The) - Financial and Community Programs
570 King St Welland, ONL3B 3L2
Programs include:
Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) and the Low-Income Energy Assistance Program (LEAP) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.
Clothing: St Vincent de Paul clothing vouchers
Koats for Kids: provides donated winter apparel to children and adults. Call the centre for details - 905-788-0744 ext 221
Trusteeship: assists clients in effective budgeting * ensuring rent and bills are paid directly to the landlord and service providers to prevent evictions/disconnections
Dental: Brushed Aside partner agency - Limited assistance available for the treatment of pain/infection or dentures provided through a partnership with the United Way and other local agencies.
Our Sight Program: assists clients with obtaining prescription eyeglasses
Homelessness Prevention Coordinator: provide housing information, assistance with goal setting, advocacy and emotional support
Kacey Lynn Fund: financial assistance to eligible families with children encountering health and dental expenses beyond their income and/or health benefits
Office: 905-788-0744
Mon, Tue, Thu, Fri 8:30 am-4:30 pm * Wed 11 am-7 pm
Hope Centre (The) - Supported Transitional Housing Program
570 King St Welland, ONL3B 3L2
A transitional housing program for men providing a supported living environment with the goal of securing stable permanent housing. Residents have their own room in a apartment that they share with 1-2 other individuals. Weekly supports are offered to residents.
info@thehopecentre.netOffice: 905-788-0744
Fax: 905-788-0748
Mon-Fri 8:30 am-4:30 pm
Matthew House Refugee Ministry of Fort Erie - Shelter
183 Central Ave Fort Erie, ONL2A 3S8
Provides immediate safe housing, food and clothing to refugees arriving into Canada. Social, emotional and practical support is offered to each guest of the Matthew House to deal with experienced trauma and the challenges ahead. The Matthew House's main goal is to prevent homelessness for refugees at the very first point of entry into Canada. The shelter also provides full housing needs to women, men and children in Niagara affected by family breakdowns such as divorce or domestic violence or sexual violence. The staff at Matthew House act as case managers for this at-risk population.
https://www.matthewhouseforterie.com
matthewhfe@gmail.comOffice: 905-871-6059
Fax: 905-871-7054
Administration Mon-Fri 9 am-5 pm * Shelter Mon-Sun 24 hours
Niagara (Region of). Community Services Department - Summer Street Shelter
5925 Summer St Niagara Falls, ONL2G 1M7
Overnight shelter program intended for individuals facing chronic homelessness without other options for housing.
Office: 289-968-7759
: 289-969-1464
Mon-Sun 24 hours
Curfew 10pm
Niagara Regional Native Centre - Abbey House
St Catharines , ON
An eight bed transitional housing program under the Niagara Regional Native Centre for aboriginal women with or without children who are homeless or at imminent risk of homelessness.
dbailey@nrnc.caOffice: 905-684-9736
Fax: 905-684-9001
Mon-Fri 9 am-5 pm
Ontario Ministry of Municipal Affairs and Housing - Ontario Landlord and Tenant Board
Ellen Fairclough Bldg; 119 King St W6th Flr Hamilton, ONL8P 4Y7
The role of the Landlord and Tenant Board (LTB) is to:
- resolve disputes between landlords and tenants through mediation or adjudication
- resolve eviction applications from co-ops
- provide information to landlords and tenants about their rights and responsibilities under the Residential Tenancies Act (RTA)
The LTB's customer service officers process applications, schedule hearings, and provide information to the public about the Residential Tenancies Act. Customer service officers do not provide legal advice.
https://tribunalsontario.ca/ltb/
SO-ltb@ontario.caToll Free: 1-888-332-3234
TTY: 1-800-855-0511
Mon-Fri 8:30 am-5 pm
Port Cares - Client Services
92 Charlotte St Port Colborne, ONL3K 3E1
Provides a wide range of services on an individual case basis including:
- advocacy
- assistance with domestic abuse situations
- addictions
- emergency food
- crisis situations
- transportation
- may offer financial assistance for emergency medical need
- offer referrals for education and employment
- Canadian Tire Jumpstart Program
- information for landlords and tenants
- assisting clients and landlords with housing clients
- supports in maintaining housing and transitional housing moving forward
- program and information on rights and responsibilities of landlords and tenants
- Koats for Kids
- Give a Gift, Adopt-A-Family at Christmas
- Back Packs for Back to School
Offers confidential one-on-one service to clients and refer when required. All services are free of charge.portcares@portcares.ca
Office: 905-834-3629
Fax: 905-834-5805
Mon-Fri 8:30 am-4:30 pm, by appointment
Project SHARE - Homelessness Prevention Program
4129 Stanley AveUnit 2 Niagara Falls, ONL2E 7H3
Assists individuals and families who are in need of finding affordable housing. Through this program, workers will work closely with clients to aid their search and supply up to date housing listings in Niagara Falls. Also assists with Niagara Regional Housing applications and referrals to shelters.
info@projectshare.caOffice: 905-357-5121
Fax: 905-357-0143
Client hours Mon-Fri 10 am-3 pm
Salvation Army (The) - Community and Family Services
Seaway Mall; 800 Niagara StUnit JJ Welland, ONL3C 5Z4
Provides assistance and community programs and services including:
- Food Bank
- Summer camp opportunities
- Emergency Disaster Services
- Christmas Hamper Program
Office: 905-735-5700
Fax: 905-735-8713
Office Mon-Tue, Thu-Fri 9 am-4 pm * Food Bank Mon, Thu, Fri 9 am-12 noon
Salvation Army (The) - Salvation Army Booth Centre (The)
184 Church St St Catharines, ONL2R 3E7
COVID-19: Chapel services suspended until further notice.
The Emergency Shelter provides dormitory accommodation for adult men.
Clothing vouchers and referrals provided only for in-house residents. Life skills program are available to residents.
Faith based chapel services are available to the men of the shelter and men and women in the community.
Office: 905-684-7813
Toll Free: 1-844-637-1773
Fax: 905-684-4513
Mon-Sun 24 hours
Southridge Community Church - Community Produce Pop-Up Market
414 River Rd Welland, ONL3B 5N6
Pop-up market
ahand@southridgechurch.caFirst Fri of the month 6:30 pm-7:30 pm
Southridge Community Church - Emergency Shelter
201 Glenridge Ave St Catharines, ONL2T 3J6
Provides emergency housing-focused shelter for men and women who are homeless in a safe environment.
- gender specific dormitory-style shelter
- washroom/bath/shower/laundry facilities
- offer all meals
- assist with finding housing, applications for social assistance etc
- various recreation and recovery based programming is available
https://www.southridgeshelter.ca
intake@southridgechurch.caOffice: 905-682-2477
Fax: 905-682-9661
Shelter Mon-Sun 24 hours * Intakes between 10 am-11 pm - intakes not available throughout the night
Start Me Up Niagara - Homelessness Prevention
17 Gale Cres St Catharines, ONL2R 3K8
Individualized advocacy and support to maintain housing for those who have experienced chronic homelessness or at imminent risk of housing loss.
- Assistance with landlord disputes and negotiations
- Help accessing available community supports
- Strong relations with landlords to provide affordable housing
- Help accessing available community supports through partnerships (mental health and addictions)
- One on on individualized support and case management (life stabilization and independence)
https://www.startmeupniagara.ca
info@startmeupniagara.caOffice: 905-984-5310
Fax: 905-984-8949
Mon-Fri 9 am-12:30 noon, 1 pm-4 pm
Village of Hope Niagara
2540 South Service Rd Lincoln, ONL0R 1S0
Food Bank: Walk-in service and home delivery of food (fresh and non perishable) to registered families, individuals and seniors who qualify.
Snack Attack: Offers families with school-aged children better snack choices throughout the week. Snacks are obtained through donations and additional items are purchased.
Shelter/Utility Stability: Provide counsel, mediation and periodic short term financial aid to keep Lincoln residents in their current housing with utilities functioning.
Safe at Home: Provides home furnishings for those in and out of transitional housing and to families in need.
https://www.villageofhopeniagara.org
mail@villageofhopeniagara.orgOffice: 905-562-3113
After Hours: 905-964-3809
Mon-Thu 10 am-4 pm, Fri 12 noon-4 pm
Welland Heritage Council and Multicultural Centre - Shelter
26 East Main St Welland, ONL3B 3W3
An emergency shelter for refugees and immigrants. The shelter consists of completely furnished apartments with laundry facilities.
http://www.wellandheritagecouncil.com
info@wellandheritagecouncil.comOffice: 905-732-5337
Toll Free: 1-888-764-9041
Fax: 905-732-0212
Mon-Sun 24 hours
YWCA Niagara Region - Emergency Housing Facilities - Family Units
176 Oakdale Ave St Catharines, ONL2P 2K9
Provides temporary housing and shelter for families who are homeless. Offers 2 and 3 bedroom apartments, with six units in St Catharines and two units in Niagara Falls.
The usual duration of stay is 30 days. Advocates will try to assist the family find permanent housing and access to community resources.
https://www.ywcaniagararegion.ca
Office: 289-686-0927
After Hours : 905-988-3528 ext 0
Office: 289-686-4466
Shelter Mon-Sun 24 hours
St Catharines office Mon-Fri 8 am-4 pm
Niagara Falls office Mon-Fri 10 am-6 pm
YWCA Niagara Region - Emergency Housing Facilities, Niagara Falls
6135 Culp St Niagara Falls, ONL2G 2B6
Provides emergency shelter for women and their children who are homeless for any reason in a safe, homelike environment.
The facility holds a total of 20 shelter beds, 6 Onsite Transitional Housing Beds; shared washroom/bath/shower facilities and provides breakfast, lunch and dinner to the residents.
The facility is staffed by women's advocates who work with residents to assist them in goal planning and accessing community resources in their search for affordable housing.
https://www.ywcaniagararegion.ca
culpadvocate@ywcaniagararegion.caOffice: 289-267-0411
Mon-Sun 24 hours
YWCA Niagara Region - Emergency Housing Facilities, St Catharines - King St
183 King St St Catharines, ONL2R 3J5
Provides temporary housing and shelter for women who are homeless, for any reason, in a safe, homelike environment.
Facility has 20 beds, shared washroom/bath/shower facilities and provides breakfast, lunch and dinner.
The centre is staffed by advocates who work with residents to assist them in goal planning and accessing community resources in their search for affordable housing.
On-Site Transitional Housing- Application, Personal Interview and Wait List
https://www.ywcaniagararegion.ca
advocates@ywcaniagararegion.caOffice: 289-273-4308
Mon-Sun 24 hours
YWCA Niagara Region - Men's Shelter
8100 Lundy's Lane Niagara Falls, ONL2H 1H1
Modified shelter provides emergency housing services to chronic homeless men or men with families. The Men's Shelter Workers support residents in finding housing.
https://www.ywcaniagararegion.ca
mfs@ywcaniagararegion.caOffice: 289-686-4466
Mon-Sun 24 hours (no intakes or discharges on weekends)
YWCA Niagara Region - Off Site Transitional Housing
176 Oakdale Ave St Catharines, ONL2P 2K9
A Supported Transitional Housing Program. Housing sites available in Welland, Niagara Falls, St Catharines, Beamsville and Grimsby
https://www.ywcaniagararegion.ca
Office: 905-988-3528
Office Mon-Thu 9 am-5 pm, Fri 9 am-4 pm
YWCA Niagara Region - West Niagara Affordable Housing
Employment Help Centre; 63 Main St W Grimsby, ONL3M 4H1
Working in partnership with community groups, provides supportive transitional housing and program supports to assist low to moderate income families and individuals, the homeless, and those at risk of homelessness in the community.
Provides basic life skills program and counselling services to address individualized barriers to self-sufficiency through a partnering agreement with community service providers as well as 'in house' programs. Program areas include financial management and counselling, goal setting, job skills, coping strategies, etc.
https://www.ywcaniagararegion.ca/our-work/west-niagara-affordable-housing
Office: 289-235-8747
Fax: 289-235-8031
Mon-Thu 8:30 am-4:30 pm * Fri 8:30 am-3:30 pm by appointment
