Health & Wellness (Display All)
- Abuse/Violence Related Support
- Addictions Support
- Bereavement Support
- Condition Specific Care and Health/Disability Support Groups
- Dementia/Alzheimer Supports and Services
- Falls Prevention Programs/Education
- Hospitals and Diagnostic Imaging/Radiology
- Home Health Care, Palliative Care, Respite Care and Homemaker Assistance
- Mental Health Services and Adult Protective Services
- Physiotherapy Programs and Rehabilitation
- Physician Referrals and Medical Information Services
- Podiatry/Foot Care
- Walk-In Medical Clinics
- Warmlines and Crisis Lines
- Wellness Programs
Local Community Leisure Guides in Niagara
Housing & Shelter
Shelters and Housing Support/Assistance
Birchway Niagara
8903 McLeod Rd Niagara Falls, ONL2H 3S6
Provides shelter and services for women and children experiencing abuse. Services include:
- 24-hour support line (call or text - 905-356-5800)
- Counselling and emotional support for women and children/youth who are being or who have been abused
- Safety planning
- Transitional and housing support
- Public education program
- Referrals
Family Court Support Worker Program -- Facilitates a victim's understanding of and passage through the family court system. Support provided includes:
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- debriefing with clients following family court appearances
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Services are available on an in-shelter or office visit basis.
Office: 905-356-3933
Crisis: 905-356-5800
Administration Mon-Thu 9 am-5 pm, Fri 9 am-1 pm
Support Line/ShelterServices Mon-Sun 24 hours
Canadian Mental Health Association Niagara Branch - Residential / Community Support Program
264 Welland AveSuite 103 St Catharines, ONL2R 2P8
COMMUNITY SUPPORT PROGRAM provides support to people who have serious, persistent mental illness, who are living in the community in the setting of their choice and who, at times, require support to maintain their housing and independence. This program provides low to moderate intensity support based on individual needs.
SUPPORTIVE HOUSING PROGRAM is designed for individuals requiring long-term intensive support and who are experiencing serious mental health issues. These individuals are homeless or at risk of becoming homeless. The program provides a combination of affordable housing and the ongoing, flexible supports needed to maintain housing. Consumers are linked with services, supports and resources in the broader community. The program supports over 80 housing units in the Niagara Region.
TRANSITIONAL HOUSING SUPPORT PROGRAM: provides therapeutic support to clients with concurrent issues. Life skills instruction and practice is an integral part of the program. The program is time limited to a period of 3 to 6 months. Assistance with finding permanent housing is a component of this program.
Office: 905-641-5222
Fax: 905-641-4566
Mon-Fri 8:30 am-4 pm
Casa El Norte Refugee Assistance
281 Central Ave Fort Erie, ONL2A 3T4
A transitional home that offers shelter for refugees coming into Canada.
settlement@casaelnorte281.comOffice: 905-871-4483
Shelter Mon-Sun 24 hours
Chez Marie Refugee Assistance Centre - Shelter
16 Pelham Rd St Catharines, ONL2S 1P9
A temporary shelter or transition house for refugees.
http://saintcd.com/directory/default/view/11/3
Office: 905-682-5795
Fax: 905-682-5381
Mon-Sun 24 hours
Community Care, St Catharines and Thorold - Homelessness Prevention Services
129 Church St St Catharines, ONL2R 3E2
- Eviction Prevention and Homelessness Prevention Program
- Identify and work closely with those at risk of homelessness due to landlord eviction or other types of housing loss
- Referrals to legal support, income supports and other programs
- Support solutions to tenancy issues
- Assistance with discharge from institutions
- ID Clinic for vulnerable people without a permanent address
- Referrals to other resources, programs and services in the community
- Engage with landlords and help mediate
- Rapid rehousing for those who've lost housing in the last 30 days
- Help finding safe alternatives to shelter
- Assistance with the Ontario Electricity Support Program (OESP) application
https://www.communitycarestca.ca
housing@communitycarestca.caOffice: 905-984-8955 ext 214
Fax: 905-984-8838
Mon-Fri 9 am- 12 noon, 1 pm-3 pm
Gateway Residential and Community Support Services of Niagara - Housing First
178 King St Welland, ONL3B 3J5
A recovery-orientated approach to end homelessness that centers on quickly moving people experiencing homelessness into independent and permanent housing as well as providing additional supports and services as needed.
Supports offered include life skills, employment, emotional and resource linkage. A moderate level of support is provided and a crisis plan is completed once a person receives housing.
The Housing First program in Niagara is for eligible individuals. Individuals must be referred to the program from the Niagara Region's By Name List.
https://www.gatewayofniagara.ca
Office: 905-735-4445
Toll Free: 1-877-735-4445
Fax: 905-735-7570
Office Mon-Fri 9 am-4 pm
Gillian's Place
15 Gibson Place St Catharines, ONL2R 0A3
Offer confidential, non-judgmental advice and support for women, and gender - and sexually - diverse individuals, and their children experiencing gender-based violence and abuse.
Services include:
- emergency shelter
- 24/7 support line (call/text)
- compassionate counselling
- safety planning
- legal advice and support
- child and youth programming
- violence prevention programs and education
- second-stage housing
- transitional housing and support
- mental health and addictions support
Family Court Support Worker Program -- Facilitates a victim's understanding of and passage through the family court system. Support provided includes:
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- debriefing with clients following family court appearances
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Individuals and families do not have to stay at the shelter to access any of the free, confidential services. The goal is to provide safety, support and empowerment to vulnerable women, Two-spirit, gender queer, trans and non-binary individuals in the community.
Office : 905-684-4000
Crisis: 905-684-8331
Fundraising : 905-684-4000 ext 254
Fax: 1-866-617-7604
Mon-Sun 24 hours
Hope Centre (The) - Financial and Community Programs
570 King St Welland, ONL3B 3L2
Programs include:
Utility Assistance: Provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.
Trusteeship: assists clients in effective budgeting * ensuring rent and bills are paid directly to the landlord and service providers to prevent evictions/disconnections
Dental: Brushed Aside partner agency - Limited assistance available for the treatment of pain/infection or dentures provided through a partnership with the United Way and other local agencies.
One Sight Program: assists clients with obtaining prescription eyeglasses
Homelessness Prevention Coordinator: provide housing information, assistance with goal setting, advocacy and emotional support
Kacey Lynn Fund: financial assistance to eligible families with children encountering health and dental expenses beyond their income and/or health benefits
Office: 905-788-0744
Mon, Tue, Thu, Fri 8:30 am-4:30 pm * Wed 11 am-7 pm
Hope Centre (The) - Housing Focused Family Shelter
570 King St Welland, ONL3B 3L2
A family shelter supporting south Niagara.
swilson@thehopecentre.netOffice: 905-714-5007
Fax: 905-788-0748
Shelter intakes accepted Mon-Fri 9 am-1 pm
Niagara (Region of). Community Services Department - Summer Street Shelter
5925 Summer St Niagara Falls, ONL2G 1M7
Overnight shelter program intended for individuals facing chronic homelessness without other options for housing.
summerstreetshelter@niagararegion.caOffice: 289-968-7759
Crisis: 289-969-1464
Mon-Sun 24 hours
Curfew 10pm
Niagara Regional Native Centre - Abbey House
St Catharines , ON
An four bed transitional housing program under the Niagara Regional Native Centre for Indigenous and women with or without children who are homeless or at imminent risk of homelessness.
Abbey House provides a safe opportunity for transitional living for women and children. Abbey House will also support women on a outreach basis. Abbey House empowers and encourages women to make positive long lasting change. Priority is given to Indigenous women and children and the length of stay is one year.
Office: 905-684-9736
Fax: 905-684-9001
Mon-Fri 8 am-4 pm
Ontario Ministry of Municipal Affairs and Housing - Ontario Landlord and Tenant Board
119 King St W6th Flr Hamilton, ONL8P 4Y7
The role of the Landlord and Tenant Board (LTB) is to:
- resolve disputes between landlords and tenants through mediation or adjudication
- resolve eviction applications from co-ops
- provide information to landlords and tenants about their rights and responsibilities under the Residential Tenancies Act (RTA)
The LTB's customer service officers process applications, schedule hearings, and provide information to the public about the Residential Tenancies Act. Customer service officers do not provide legal advice.
https://tribunalsontario.ca/ltb/
LTB@ontario.caToll Free: 1-888-332-3234
TTY: 1-800-855-0511
Contact Centre: Mon-Fri 8:30 am-5 pm
Port Cares - Client Services
92 Charlotte St Port Colborne, ONL3K 3E1
Provides a wide range of services on an individual case basis including:
- advocacy
- emergency food
- crisis situations
- transportation
- may offer financial assistance for emergency medical need
- may offer utility support
- offer referrals for education and employment
- eviction prevention services
Other services includes
- Give a Gift, Adopt-A-Family at Christmas
- Back Packs for Back to School
Offers confidential one-on-one service to clients and refer when required. All services are free of charge.
portcares@portcares.caOffice: 905-834-3629
Fax: 905-834-5805
Mon-Fri 8:30 am-4:30 pm, by appointment
Project SHARE - Homelessness Prevention Program
4129 Stanley AveUnit 2 Niagara Falls, ONL2E 7H3
Assists individuals and families who are in need of finding affordable housing. Through this program, workers will work closely with clients to aid their search and supply up to date housing listings in Niagara Falls. Also assists with Niagara Regional Housing applications and referrals to shelters.
info@projectshare.caOffice: 905-357-5121
Fax: 905-357-0143
Client hours Mon-Fri 10 am-3 pm
Salvation Army (The) - Community and Family Services
Seaway Mall; 800 Niagara StUnit JJ Welland, ONL3C 5Z4
Provides assistance and community programs and services including:
- Food Bank
- Summer camp opportunities
- Emergency Disaster Services
- Christmas Hamper Program
Office: 905-735-5700
Fax: 905-735-8713
Office Mon-Tue, Thu-Fri 9 am-4 pm * Food Bank Mon, Thu, Fri 9 am-12 noon
Salvation Army (The) - Salvation Army Booth Centre (The)
184 Church St St Catharines, ONL2R 3E7
The Emergency Shelter provides dormitory accommodation for adult men. Three meals per day are provided to residents. Residents also receive assistance with finding and securing housing. Clothing vouchers and referrals provided for in-house residents.
sadeskstaff@cogeco.netOffice: 905-684-7813
Toll Free: 1-844-637-1773
Fax: 905-684-4513
Mon-Sun 24 hours
Southridge Community Church - Community Produce Pop-Up Market
414 River Rd Welland, ONL3B 5N6
Pop-up market
ahand@southridgechurch.caFirst Fri of the month 6:30 pm-7:30 pm
Southridge Community Church - Emergency Shelter
201 Glenridge Ave St Catharines, ONL2T 3J6
Provides emergency housing-focused shelter for men and women who are homeless in a safe environment.
- gender specific dormitory-style shelter
- washroom/bath/shower/laundry facilities
- offer all meals
- assist with finding housing, applications for social assistance etc
- various recreation and recovery based programming is available
https://www.southridgeshelter.ca
intake@southridgechurch.caOffice: 905-682-2477
Fax: 905-682-9661
Shelter Mon-Sun 24 hours * Intakes between 10 am-11 pm - intakes not available throughout the night
Village of Hope Niagara
2540 South Service Rd Lincoln, ONL0R 1S0
Food Bank: Walk-in service and home delivery of food (fresh and non perishable) to registered families, individuals and seniors who qualify.
Snack Attack: Offers families with school-aged children better snack choices throughout the week. Snacks are obtained through donations and additional items are purchased.
Shelter/Utility Stability: Provide counsel, mediation and periodic short term financial aid to keep Lincoln residents in their current housing with utilities functioning.
Safe at Home: Provides home furnishings for those in and out of transitional housing and to families in need.
https://www.villageofhopeniagara.org
mail@villageofhopeniagara.orgOffice: 905-562-3113
After Hours: 905-964-3809
Mon-Thu 10 am-4 pm, Fri 12 noon-4 pm
Welland Heritage Council and Multicultural Centre - Shelter
26 East Main St Welland, ONL3B 3W3
An emergency shelter for refugees and immigrants. The shelter consists of completely furnished apartments with laundry facilities.
https://www.wellandheritagecouncil.com
info@wellandheritagecouncil.comOffice: 905-732-5337
Toll Free: 1-888-764-9041
Fax: 905-732-0212
Mon-Sun 24 hours
YWCA Niagara Region - Emergency Housing Facilities - Niagara Falls
6135 Culp St Niagara Falls, ONL2G 2B6
Provides emergency shelter for women, gender diverse individuals and their children who are homeless for any reason in a safe, homelike environment.
The facility holds a total of 20 shelter beds in shared rooms, shared washroom/bath/shower facilities and provides breakfast, lunch and dinner to the residents.
The facility is staffed by advocates who work with guests to assist in goal planning and accessing community resources in their search for affordable housing.
https://www.ywcaniagararegion.ca
culpadvocate@ywcaniagararegion.caOffice: 289-267-0411
Mon-Sun 24 hours
YWCA Niagara Region - Emergency Housing Facilities - St Catharines - King St
183 King St St Catharines, ONL2R 3J5
Provides temporary housing and shelter for women and Gender Diverse individuals who are homeless, for any reason, in a safe, homelike environment.
Facility has 20 beds in shared rooms, shared washroom/bath/shower facilities and provides breakfast, lunch and dinner.
The Centre is staffed by advocates who work with guests to assist them in goal planning and accessing community resources in their search for affordable housing.
On-Site Transitional Housing- Application, Personal Interview and Wait List
https://www.ywcaniagararegion.ca
advocates@ywcaniagararegion.caOffice: 289-273-4308
Mon-Sun 24 hours
YWCA Niagara Region - Family Shelter
176 Oakdale Ave St Catharines, ONL2P 2K9
- Provides temporary housing and shelter to families experiencing homelessness
- Offers housing-focused shelter where staff works alongside families to secure housing
https://www.ywcaniagararegion.ca
ETaylor@ywcaniagararegion.caOffice: 289-686-0927
Mon-Sun 24 hours * No intakes or discharges on weekends
YWCA Niagara Region - Off Site Transitional Housing Program
176 Oakdale Ave St Catharines, ONL2P 2K9
A Supported Transitional Housing Program. Housing sites available in St Catharines, Niagara Falls, Welland/Fort Erie and West Niagara
https://www.ywcaniagararegion.ca
Office: 905-988-3528
Office Mon-Thu 9 am-5 pm, Fri 9 am-4 pm
YWCA Niagara Region - West Niagara Affordable Housing
Employment Help Centre; 63 Main St W Grimsby, ONL3M 4H1
Working in partnership with community groups, provides supportive transitional housing and program supports to assist low to moderate income families and individuals, the homeless, and those at risk of homelessness in the community.
Provides basic life skills program and counselling services to address individualized barriers to self-sufficiency through a partnering agreement with community service providers as well as 'in house' programs. Program areas include financial management and counselling, goal setting, job skills, coping strategies, etc.
https://www.ywcaniagararegion.ca/our-work/west-niagara-affordable-housing
Office: 289-697-0624
Fax: 289-235-8031
Mon-Thu 8:30 am-4:30 pm * Fri 8:30 am-3:30 pm by appointment